Zonos Duty and Tax , 126 reviews
Zonos provides customer-friendly and clear service itself, and also they have great, prompt customer service as well. If you got a slight problem using the app, then the customer service team will listen to you and fix things as fast as they can.
Thank you for your review! Our customer support team works to ensure that every person has a great experience. We appreciate you coming to Zonos for your cross border needs and look forward to assisting you as we continue to grow together.
The software is seamless and the customer onboarding experience was great. I can't recommend Zonos enough. The interactive duties/taxes help button on our website is just a cherry on top of this great program. Thanks Shawn!
We are excited to be working with DynaVap and appreciate your feedback on our products. Shawn is one of our valued onboarding team members and we are glad that your onboarding experience was great! We look forward to working with you.
The customer service with these guys is amazing. They are thorough and take time to explain things whenever you need help. This app also helps you to deal with duties and taxes worry free. Would highly recommend their services.
Thank you for your review. We appreciate your feedback on our team. They love assisting our customers to ensure a smooth experience. We are glad that we have made duties and taxes stress free for you!
Zono's has helped increase our international sales. We have shipped international for years, but with all the custom forms, HS codes and rules, it was overwhelming to ship each package. After we got past the setup part with Zono's, it is so easy. We literally click create label and everything populates correctly, it interacts with our UPS account and we do nothing but print a label. It even puts the tracking number into the Shopify order once its created. It has made our lives so much easier and the customers now know exactly what they are paying, they have the option to pay duties/tax upfront or when it arrives, but there are no surprises for them or us.
Thank you for your kind words. We are glad that we are able to simplify shipping cross-border and have made it easier for you. Zonos is continuously improving HS codes and rules as well as Duty and Tax Rules.
The app & team behind Zonos have made the transparency with duties/taxes for our international customers very clear and seamless - they are not hit with any hidden fees at the borders. Highly recommend if you have international customers - Zonos will assist with every step & query along the way!
Thank you for your review! We are glad that Zonos is able to contribute to transparency with your international customers. We look forward to assisting you as you continue to ship cross-border.
We have been using Zonos for about half a year now and the service has been exceptional. It's relived so many headaches for us and our customers when it comes to international duties and taxes and has enabled us to scale our brand globally. The team are A+++ too. Highly recommend!
Thank you for your feedback, we're delighted you chose Zonos as your cross-border partner! We value Zorali as a customer and are happy to contribute to your success.
We have used this app to improve our customer journey and to reduce returns due to customers not having transparency over the taxes applicable to their order. Zonos has been really helpful in reducing issues relating to customer taxes and duties and the team are really responsive and very helpful when we have any questions. Zonos is really easy to use and saves a lot of time when automating the shipping labels.
Thank you for your feedback, Anna Quan. We are happy to contribute to transparency for your customers in regards to international shipping costs and time saving products. We enjoy working with you.
We have used Zonos for 4 years now without an issue. International customers get duties and taxes up front so there is no surprises and no more return to sender.
Thank you for your feedback, we're glad you chose Zonos as your cross-border partner! We have enjoyed working with you for the last four years.
After a few hiccups (my fault not zonos) we were able to get the app up and running to expand service to our international customers. Zonos is user friendly, efficient and their customer service is top notch! Really love their test cart so you know what to expect without having to commit to placing an actual test order. Really great team- couldn't recommend them more!
Thank you for your honest feedback. We are glad that Zonos is contributing to your success. We appreciate the work we get to do with you and are glad to contribute to your efficiency.
Zonos is Great! Support is always super fast and helpful. Love the transparency that this app adds to our international orders, makes it super clear for our customers about any extra charges, etc.
We value Shkoop of Scandinavia as a customer and take all feedback we receive seriously. We are thankful to add transparency to your international customer’s experience.