Zonos Duty and Tax , 163 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for simplifying international sales and shipping by providing accurate landed costs, including duties and taxes, at checkout. It's praised for its seamless integration with shipping platforms, automation of shipping labels and customs forms, and its reliable performance. Many commend the responsive and helpful customer service. The user-friendly dashboard, easy setup, and Landed Cost Guarantee program are also highlighted as beneficial features.
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Love this app -- makes complicated taxation/duties rules for international orders super easy. They hand hold you through the whole set up and processing int'l orders thereafter is seriously 1 click of a button. No one could understand this on their own and these guys are experts. Also, they can calculate dimensional weight which to this day, I still can't find a good app for that for domestic orders. Also, they bear all the risk of their calculations; they guarantee the taxes and duties calculations and pay the difference if they are wrong. Makes me sleep better at night given how complicated that is. JUST USE THIS APP.
Sophie Limpert and Monica Goethe helped me through a unique troubleshooting situation and got Zonos integrated at our checkout in the blink of an eye. Thank you to the Zonos team for the great customer support.
Project Manager Matthew and Sales Rep Nate were very easy to work with and very knowledgeable. They made the setup very painless. Went smoother than expected.
If you're looking to expand, Zonos is the absolute best way to do so! Their app integrates seamlessly into your store, and customer service is top-notch.
Zonos has been a very valuable addition to our site and allows us to ship globally in a very manageable and efficient way. With the Zonos app we are able to provide accurate duties and taxes calculations to our customers at checkout which they then pre-pay to avoid any customer service issues upon delivery. We are able to ship internationally with confidence with Zonos.
Easy to install and a great user experience. Automatically calculates at checkout and no surprise duty fees for our customers.
Brilliant App.
Phenomenal support. Travis has gone well above & beyond to assist in everything from initial setup to fullon customization.
Highly recommend for anyone selling cross-border
We are just launching a shopify store, and Zonos has been fabulous helping us set up to sell internationally! Mark was incredibly patient helping me to get Zonos set up. I highly recommend him to anyone looking to calculate their international customs and duties on the front end of their customer's experience. Thank you, Mark!!! Update: The Zonos team continues to impress me. Fast, thorough, and just plain helpful. Such a breath of fresh air from so many companies with outsourced customer service, people that don't seem to even understand questions, let alone have answers. Than you guys!
Genius app.
Travis has gone well above & beyond providing exceptional support & nonstop customization the whole way... even on weekends.
0 issues.
Highly recommend
Zonos takes the guess work out of selling abroad. More importantly, our international customer love and appreciate the full transparency that comes with having the total landed costs prior to checkout. It's a win-win for all involved.
Thank you for your feedback, we're glad you chose Zonos as your cross-border partner! We are delighted to add transparency to your international customer’s shipping experience.