Zonos Duty and Tax

Accurately calculate and collect full landed cost at checkout

$99/month. 14-day free trial. Additional charges may apply.

Ship worldwide with confidence

Accurate landed cost calculations from any country. Includes UK VAT (post-Brexit) and EU VAT IOSS collection and reporting.

Upfront duties, taxes and fees

No more angry, surprised customers or refused packages. Full cost transparency with the ability to prepay builds customer trust.

Complete control of shipments

Completely customizable international shipping by country w/ rule-based options. Get quotes directly from your UPS, FedEx, and DHL accounts.

Zonos Duty and Tax

Zonos Duty and Tax

Zonos Duty and Tax

Calculate and collect the total landed cost for international orders. HS codes are recommended but not required to get started. #Shopify Basic not supported

Includes:

  • Landed cost - duty, tax, VAT, brokerage, disbursement, bond, ancillary, etc
  • Zonos Hello - welcomes international shoppers in their language keep them on your website
  • Allow customers to prepay duty and tax - reduce refused packages and get faster customs clearance
  • UK VAT / EU VAT / IOSS ready - with collection and reporting
  • Shipping rate calculations - Use your carrier(s)

CCS required:

The Shopify Carrier Calculated Shipping Rate API or CCS API - must be enabled for the app to return landed cost quotes. CCS is included with Advanced Shopify or higher. The standard Shopify plan does not include CCS; get it the following ways:

  • Add CCS for a $20 monthly fee, OR
  • Switch to an annual billing cycle, OR
  • Upgrade your plan.

FAQ:

  • How do I ship a package that includes duty/tax? Your shipping software must allow duty/tax to be billed back to you, the shipper(DDP).

  • Does Shopify Shipping work with Zonos? No, it does not support shipping DDP.

  • Do I need weights/dims for my products? For negotiated shipping rates, yes. Flat rate and tiered, no.

Click Support for more info

Landed cost calculations

Knowing that landed cost is more than just duty and tax is critical when selling internationally. Zonos total landed cost calculations include duty and tax plus any other fees that often get missed; carrier, brokerage, etc., so your customers won't be surprised or upset by additional charges upon delivery. Our software automates landed cost calculations from the country of shipment to anywhere in the world quickly and accurately.

Includes Zonos Hello

Hello welcomes cross-border shoppers to your website in their language, telling them you are international friendly.

Shipping rate calculations

Zonos supports calculations for various express carriers, postal carriers, and others, as well as the ability to offer custom service levels, transit times, and more.

Get complete control over the shipping rates you offer. Use multiple carriers, 3PLs, or custom rules and rates. Reach out to support for help customizing your shipping setup.

Carrier API integrations

Directly integrate with your shipping account(s) to pull your negotiated rates. We offer API integrations with UPS, FedEx, DHL, USPS, and more.

About us

Zonos is a SaaS company dedicated to simplifying international commerce. As the leading cross-border technology solution on the market, we partner with thousands of online retailers worldwide to enhance the international customer experience. *UPS shippers: Zonos is a UPS Ready | UPS CTP provider. Ask your UPS rep.

Zonos Duty and Tax

Zonos Duty and Tax

Zonos Duty and Tax

Calculate and collect the total landed cost for international orders. HS codes are recommended but not required to get started. #Shopify Basic not supported

Includes:

  • Landed cost - duty, tax, VAT, brokerage, disbursement, bond, ancillary, etc
  • Zonos Hello - welcomes international shoppers in their language keep them on your website
  • Allow customers to prepay duty and tax - reduce refused packages and get faster customs clearance
  • UK VAT / EU VAT / IOSS ready - with collection and reporting
  • Shipping rate calculations - Use your carrier(s)

CCS required:

The Shopify Carrier Calculated Shipping Rate API or CCS API - must be enabled for the app to return landed cost quotes. CCS is included with Advanced Shopify or higher. The standard Shopify plan does not include CCS; get it the following ways:

  • Add CCS for a $20 monthly fee, OR
  • Switch to an annual billing cycle, OR
  • Upgrade your plan.

FAQ:

  • How do I ship a package that includes duty/tax? Your shipping software must allow duty/tax to be billed back to you, the shipper(DDP).

  • Does Shopify Shipping work with Zonos? No, it does not support shipping DDP.

  • Do I need weights/dims for my products? For negotiated shipping rates, yes. Flat rate and tiered, no.

Click Support for more info

Landed cost calculations

Knowing that landed cost is more than just duty and tax is critical when selling internationally. Zonos total landed cost calculations include duty and tax plus any other fees that often get missed; carrier, brokerage, etc., so your customers won't be surprised or upset by additional charges upon delivery. Our software automates landed cost calculations from the country of shipment to anywhere in the world quickly and accurately.

Includes Zonos Hello

Hello welcomes cross-border shoppers to your website in their language, telling them you are international friendly.

Shipping rate calculations

Zonos supports calculations for various express carriers, postal carriers, and others, as well as the ability to offer custom service levels, transit times, and more.

Get complete control over the shipping rates you offer. Use multiple carriers, 3PLs, or custom rules and rates. Reach out to support for help customizing your shipping setup.

Carrier API integrations

Directly integrate with your shipping account(s) to pull your negotiated rates. We offer API integrations with UPS, FedEx, DHL, USPS, and more.

About us

Zonos is a SaaS company dedicated to simplifying international commerce. As the leading cross-border technology solution on the market, we partner with thousands of online retailers worldwide to enhance the international customer experience. *UPS shippers: Zonos is a UPS Ready | UPS CTP provider. Ask your UPS rep.

Pricing 14-day free trial

See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

$99/month

1.9% transaction fee (for international orders). Custom implementation services start at $150.

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    79% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    4% of ratings are 2 stars
  • 1 of 5 stars
    9% of ratings are 1 stars

Joslin

Overall the experience integrating and transitioning to Zonos was simple, and we've found the platform easy to use. We're very happy that the issue of importing into Europe, which began as confusing and overwhelming, has been solved for us.
Zonos also allows us complete transparency with our International customers regarding landed costs. Prior to Zonos, we were experiencing customers unwilling to pay their duty and tax bills, and refusing to accept their order.
This resulted in freight costs and surcharges as well as lost revenue of product which sat in transit for months at a time. Zonos has offset this cost for us, and ensures our customers have a positive and trusting brand experience when shopping with us.

Signature Polish

I agree with the previous review. The app is supposed to give International customers a heads up into Duties/Taxes and make it easier for them to pay. Unfortunately, I'm losing more International orders than gaining because of the extra Zonos fees and Brokerage fees I could otherwise discount or rid of if I were allowed to use my UPS pricing agreement and a second account number. International is expensive as it is. Tagging on Zonos Fees and exxagerating to cover the spread is not generating more business. Not worth $99 in new orders after more than two months.

Developer reply

January 3, 2022

Thank you for your feedback and for the opportunity to provide landed cost quotes for your international shipments. I will have someone from our team reach out to you today as our app does allow you to use your negotiated UPS rates along with a second account and we are happy to assist you in getting those set up. If your Brokerage fees are waived with UPS then they will be waived in Zonos landed cost quotes as well.

The Clay Impress

I added this app so that my international customers weren't blindsided by taxes and duties upon receiving their packages, but I've had nothing but trouble with it. The support people who work for this company are awesome (hence the two stars instead of one), but unfortunately the app itself is terribly inaccurate. I worked with several of my international customers to ask them what their taxes were and they were absolutely never even close to what Zonos estimated for Landed Costs. They were always way higher than my customers had to pay. Additionally, simple things like adding UPS shipping was difficult because, again, the rates weren't even close to what I'd pay to ship via Shopify Shipping. I'm worried that the overestimations are scaring people away during the checkout process. I've just changed all of my shipping fees to say "You may be expected to pay taxes/duties upon receipt of your item." Problem solved and now I get to keep my $20/month plus whatever percent they were taking per international order.

Developer reply

January 3, 2022

Thank you for your feedback and for your kind words about our team. We strive for accuracy in our landed cost quotes and would be happy to review any quotes you feel are inaccurate. Inaccurate quotes are a typically the result of missing HS codes. We also understand that some merchants may be able to realize better shipping rates via Shopify's member pricing than you may have been able to negotiate independently, and in instances like this Zonos may not be the best fit. We wish you all the best in the year ahead and please don't hesitate to reach out if you'd like to give Zonos a try again in the future!

Apps similar to Zonos Duty and Tax

ShipStation

ShipStation

30-day free trial

Wherever you sell. However you ship. Exceptionally efficient.

4.3 of 5 stars(564reviews)
Pirate Ship

Pirate Ship

Free to install

Save up to 89% off USPS rates with a free, easy-to-use app

4.5 of 5 stars(80reviews)
Sendcloud

Sendcloud

Free plan available

#1 European Logistics Software For E-commerce

4.3 of 5 stars(195reviews)
Packlink PRO Shipping Platform

Packlink PRO Shipping Platform

Free to install

Multicarrier Shipping Solutions for eCommerce and Marketplaces

4.8 of 5 stars(728reviews)