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Zonos Duty and Tax

by Zonos

Accurately calculate and collect full landed cost at checkout

113 reviews
$20/month. Additional charges may apply.
View demo store

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Key values section

Ship worldwide with confidence

Accurate landed cost calculations from any country. Includes UK VAT (post-Brexit) and EU VAT IOSS collection and reporting.

Upfront duties, taxes and fees

No more angry, surprised customers or refused packages. Full cost transparency with the ability to prepay builds customer trust.

Complete control of shipments

Completely customizable international shipping by country w/ rule-based options. Get quotes directly from your UPS, FedEx, and DHL accounts.

Featured images gallery

  • Use your own carrier account with one or more carriers
  • Duties and taxes due upon delivery
  • Landed cost including duties, taxes and fees prepaid at checkout
  • Duty, tax and fees separate from shipping totals in Shopify Plus
  • Welcome and engage international shoppers on your website
  • Use your own carrier account with one or more carriers
  • Duties and taxes due upon delivery
  • Landed cost including duties, taxes and fees prepaid at checkout
  • Duty, tax and fees separate from shipping totals in Shopify Plus
  • Welcome and engage international shoppers on your website

App details

Zonos Duty and Tax

Zonos Duty and Tax

Zonos Duty and Tax

Calculate and collect the total landed cost for international orders. HS codes are recommended but not required to get started. #Shopify Basic not supported

Includes:

  • Landed cost - duty, tax, VAT, brokerage, disbursement, bond, ancillary, etc
  • Zonos Hello - welcomes international shoppers in their language keep them on your website
  • Allow customers to prepay duty and tax - reduce refused packages and get faster customs clearance
  • UK VAT / EU VAT / IOSS ready - with collection and reporting
  • Shipping rate calculations - Use your carrier(s)

CCS required:

The Shopify Carrier Calculated Shipping Rate API or CCS API - must be enabled for the app to return landed cost quotes. CCS is included with Advanced Shopify or higher. The standard Shopify plan does not include CCS; get it the following ways:

  • Add CCS for a $20 monthly fee, OR
  • Switch to an annual billing cycle, OR
  • Upgrade your plan.

FAQ:

  • How do I ship a package that includes duty/tax? Your shipping software must allow duty/tax to be billed back to you, the shipper(DDP).

  • Does Shopify Shipping work with Zonos? No, it does not support shipping DDP.

  • Do I need weights/dims for my products? For negotiated shipping rates, yes. Flat rate and tiered, no.

Click Support for more info

Landed cost calculations

Knowing that landed cost is more than just duty and tax is critical when selling internationally. Zonos total landed cost calculations include duty and tax plus any other fees that often get missed; carrier, brokerage, etc., so your customers won't be surprised or upset by additional charges upon delivery. Our software automates landed cost calculations from the country of shipment to anywhere in the world quickly and accurately.

Includes Zonos Hello

Hello welcomes cross-border shoppers to your website in their language, telling them you are international friendly.

Shipping rate calculations

Zonos supports calculations for various express carriers, postal carriers, and others, as well as the ability to offer custom service levels, transit times, and more.

Get complete control over the shipping rates you offer. Use multiple carriers, 3PLs, or custom rules and rates. Reach out to support for help customizing your shipping setup.

Carrier API integrations

Directly integrate with your shipping account(s) to pull your negotiated rates. We offer API integrations with UPS, FedEx, DHL, USPS, and more.

About us

Zonos is a SaaS company dedicated to simplifying international commerce. As the leading cross-border technology solution on the market, we partner with thousands of online retailers worldwide to enhance the international customer experience. *UPS shippers: Zonos is a UPS Ready | UPS CTP provider. Ask your UPS rep.

Launch date

November 14, 2017
Zonos Duty and Tax

Zonos Duty and Tax

Zonos Duty and Tax

Calculate and collect the total landed cost for international orders. HS codes are recommended but not required to get started. #Shopify Basic not supported

Includes:

  • Landed cost - duty, tax, VAT, brokerage, disbursement, bond, ancillary, etc
  • Zonos Hello - welcomes international shoppers in their language keep them on your website
  • Allow customers to prepay duty and tax - reduce refused packages and get faster customs clearance
  • UK VAT / EU VAT / IOSS ready - with collection and reporting
  • Shipping rate calculations - Use your carrier(s)

CCS required:

The Shopify Carrier Calculated Shipping Rate API or CCS API - must be enabled for the app to return landed cost quotes. CCS is included with Advanced Shopify or higher. The standard Shopify plan does not include CCS; get it the following ways:

  • Add CCS for a $20 monthly fee, OR
  • Switch to an annual billing cycle, OR
  • Upgrade your plan.

FAQ:

  • How do I ship a package that includes duty/tax? Your shipping software must allow duty/tax to be billed back to you, the shipper(DDP).

  • Does Shopify Shipping work with Zonos? No, it does not support shipping DDP.

  • Do I need weights/dims for my products? For negotiated shipping rates, yes. Flat rate and tiered, no.

Click Support for more info

Landed cost calculations

Knowing that landed cost is more than just duty and tax is critical when selling internationally. Zonos total landed cost calculations include duty and tax plus any other fees that often get missed; carrier, brokerage, etc., so your customers won't be surprised or upset by additional charges upon delivery. Our software automates landed cost calculations from the country of shipment to anywhere in the world quickly and accurately.

Includes Zonos Hello

Hello welcomes cross-border shoppers to your website in their language, telling them you are international friendly.

Shipping rate calculations

Zonos supports calculations for various express carriers, postal carriers, and others, as well as the ability to offer custom service levels, transit times, and more.

Get complete control over the shipping rates you offer. Use multiple carriers, 3PLs, or custom rules and rates. Reach out to support for help customizing your shipping setup.

Carrier API integrations

Directly integrate with your shipping account(s) to pull your negotiated rates. We offer API integrations with UPS, FedEx, DHL, USPS, and more.

About us

Zonos is a SaaS company dedicated to simplifying international commerce. As the leading cross-border technology solution on the market, we partner with thousands of online retailers worldwide to enhance the international customer experience. *UPS shippers: Zonos is a UPS Ready | UPS CTP provider. Ask your UPS rep.

Launch date

November 14, 2017

Pricing

See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

$20/month

1.9% transaction fee (for international orders). Initial setup fee starts at $1,000.

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 85% of ratings are 5 stars
    96
  • 5% of ratings are 4 stars
    6
  • 1% of ratings are 3 stars
    1
  • 3% of ratings are 2 stars
    3
  • 6% of ratings are 1 stars
    7
View all 113 reviews

List of reviews

Filter and sort reviews

  • 5 of 5 stars
    August 11, 2022

    Hala Gear

    Location United States
    Time spent using app 9 months

    Zonos has been awesome for us thus far! Global Trade is confusing and they've helped us to approach selling internationally, streamline systems to make it sustainable, and offered great resources to solve the nuances and confusing, unique experiences. Bethany was so helpful onboarding our first two shopify stores, Preston has been great in trying to get two more stores onboarded, and Cassie was a STUD helping us solve a one off problem. We weren't able to solve it using the Zonos software (shipping warranty parts) but she stuck with me and met with me multiple times to exhaust all possibilities and offered a solution outside the Zonos platform. GREAT customer service that is hard to find now a-days, specifically with apps/software in my experience!

    Developer reply
    August 11, 2022

    Zonos loves providing clarity for your international customers. We are glad that you are enjoying our product but also getting to know our great team members! We are excited to be working with Hala Gear and to see your success with international shipping.

  • 5 of 5 stars
    August 8, 2022

    Orchard Corset

    Location United States
    Time spent using app 4 months

    This app has been a great help to us with international shipping. They take on all the hassle of handling customs duties and taxes and the set-up and customer service teams have been incredibly helpful with any questions we've had along the way.

    Developer reply
    August 11, 2022

    Thank you for your review! We love hearing that international shipping is easier through Zonos and enjoy adding transparency for your customers. We are excited to be working with Orchard Corset and look forward to continuing our relationship.

  • 5 of 5 stars
    August 4, 2022

    Melanie Casey

    Location United States
    Time spent using app 10 months

    This app has really helped cut down on our order cancellations as clients can clearly see what customs fees/taxes will be required of them. The team was helpful with installation and anytime I've had issues, the Customer Care team is quick to help (shoutout to Lennon for solving our recent issues so quickly)!

    Developer reply
    August 11, 2022

    Zonos is excited to be contributing to your international success by adding transparency. We have the best customer service team, including Lennon, and are always willing to help.

View all reviews

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