Get rid of duty & tax issues
No more headaches with manual quotes, surprised customers, and refused packages.
Gain intl customer trust
Eliminate customer fears of importing and be transparent with international customers.
Control your supply chain
Works with UPS, FedEx, DHL, and more. Completely customizable shipping including flat rate, free, zones, tiers, and rule-based quotes.
About Zonos Duty and Tax
Zonos Duty and Tax
Zonos Duty and Tax calculates and collects the total landed cost for international orders. Harmonized codes are not required to get started.
Here's what's included:
- Landed cost - duty, tax, VAT, brokerage, disbursement, bond, ancillary fees, and more
- Welcome mat - Say "Hello" to your international visitors in their language and keep them on your website
- DDP - Give customers the ability to prepay duties and tax, reducing refused packages and achieve faster customs clearance
- Shipping rate calculations - Keep your carrier(s)
Zonos Duty and Tax uses the Shopify CarrierService API. Zonos accurately calculates international shipping rates, duties, taxes, and fees (landed cost) and includes everything in the shipping quote.
- Does my Shopify plan work with Zonos?
- How do I ship a package that includes duties and taxes?
- Does Shopify Shipping work with Zonos?
For these and other frequently asked questions, click on the FAQ link under Support.
Landed cost calculations
Getting a total landed cost may feel overwhelming, but not with Zonos. It's important to know that landed cost is not just about duties and taxes; it's made up of so much more! Our total landed cost calculations include duty and taxes plus any other charges that might be incurred, depending on the shipping carrier and service level used. Our software not only automates landed cost calculations; it does so with speed and accuracy.
Includes Zonos Hello
Hello welcomes cross-border shoppers to your website in their language telling them you are international friendly. Optional* - estimate duties and taxes as they add items to their cart.
Shipping rate calculations
Zonos supports shipping rate calculations for various express carriers, postal carriers, and others. We also give you the ability to offer customized service levels, transit times, rates, and more.
Using multiple carriers, 3PLs, or need custom rates? You've got it with Zonos. You have complete control over what rates you use and when they show up. Want to upload your own custom rate charts? Done! We also give you the capability to show flat rates displayed by country, weight, or price.
Carrier API integrations
Zonos easily allows you to integrate directly with your shipping account(s) to pull your negotiated rates. We support API integrations with UPS, FedEx, DHL, USPS, and more.
Zonos is a SaaS company dedicated to decoding international commerce. They are the leading cross-border technology solution on the market, partnering with thousands of online retailers throughout the world to enhance the customer experience for their international customers.
**UPS Shippers: Zonos is a UPS Ready and UPS CTP provider. Ask your UPS rep for more details.
See the app in action
Explore how the app works in an example store.View example store
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
1.9% transaction fee (only for international orders)
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
After posting this review , i was contacted directly by a customer support team member who has been working with me one on one to solve the issues we are incurring with inaccurate estimates which Zonos was providing our customers. Due to the major limitations with Shopify's shipping attributes and what they give developers access to in their API , Zonos is pretty handcuffed into how it has to actually do its job. They are using many workarounds in their software to fix issues that could EASILY be solved by Shopify directly. I complained about the cost of Zonos, but now I have a better understanding why its so expensive. Their support team and how much effort they actually have to put into helping customers to receive accurate estimates must be very costly. You are not just paying for the app, you are paying for their guidance in getting it to work properly. I still don't know that their workarounds and solutions are successful yet so im bumping my review one star for the level of attention we are getting. Zonos is the only app on the marketplace that does exactly what I need , so Im thankful there team is so helpful.
The back end of the app, and integrating into my store worked well. However the cost estimates have been wildly inaccurate with no rhyme or reasoning that I can deduce after analyzing a handful of transactions. I am also not too keen on the aggressive pricing and lack of response from customer service when we requested help (still waiting for a reply 4 days later). At $10/mo plus taking a cut of my GROSS revenue is pretty insane for an app. I will hope to integrate some other more cost efficient solution in the near future so I can breakaway from this service.
took me a few months to make my decision on getting this app.. But now that it's integrated makes shipping worldwide so much easier... It's linked up to my UPS account and DHL and don't have to worry about customers not paying duties and fees and loosing sales.. everything is paid of front.. I strongly recommend this app for anybody that has to ship worldwide.. dont have to worry about headaches and NOT only that!! i know us hustlers don't have time... well this just added some more time for me to growl my company..
Arms Of Eve
We were looking for an app that helps to identify international duties as our global customers were getting a shock once our products hit our customer's shores and there were unforeseen duties payable. With Zonos, our customers now know in advance and the best part is that they can pay for these at checkout for a seamless customer experience. Zonos and the team were amazing to answer questions and help get us set-up. Fantastic app, fantastic experience.