Easify Product Options Variant

Easify Product Options Variant

Reviews (503)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization options, such as text boxes and file uploads, which enhance the efficiency of online stores. It features a user-friendly interface suitable for beginners and integrates seamlessly with Shopify, boosting store functionality and customer satisfaction. The customer support, with staff like Violette, Lin, and Charles, is frequently praised for being responsive and effective.

May 31, 2024

The app is simply amazing. That is a fact! But furthermore, the support is fantastic! Lin was so fast and perfect in resolving my issue! Also gave me directions on how to change it back or take it further. Love the app and support!

EmilyRay
Romania
2 months using the app
Easify replied June 2, 2024

Thank you so much for your fantastic review! It's great to hear that you're enjoying the app and that our support team, especially Lin, was able to assist you quickly and effectively. We strive to provide top-notch service and it's feedback like yours that motivates us to keep improving. If you ever need further assistance or have any suggestions, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

June 6, 2024

Amazing product and customer service! We wanted to add custom jewelry to our werbsite and this app has all the options we needed! We tried other apps but this one is by far the best one!

Cara O Sello
United States
13 days using the app
Easify replied June 8, 2024

Thank you so much for your wonderful review! It's fantastic to hear that our Easify Product Options app has met your needs and that you found it to be the best among the ones you tried. We always strive to provide top-notch products and customer service, and your feedback reaffirms the hard work we put into our app. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for your support and kind words.
Best regards,
Easify Team.

July 10, 2024

Figured out the issues with no problems! Very helpful and prompt responses 10/10!

BANGS Shoes
United States
4 months using the app
Easify replied July 11, 2024

Thank you for your fantastic review! We're thrilled to hear that you were able to resolve the issues and that our support team provided helpful and prompt responses. Your 10/10 rating truly means a lot to us and motivates us to continue delivering top-notch service. We strive to ensure that every user has a seamless experience with our Easify Product Options app, and it's wonderful to know we met your expectations. If you ever have any more questions, need further assistance, or have suggestions for improvement, please don't hesitate to reach out. We're always here to help and continuously improve.
Best regards,
Easify Team.

September 23, 2024

The app is complex to use and not very intuitive. We couldn't setup the options as needed. The text field didn't work correctly.

Catzzzy
Australia
About 3 hours using the app
Easify replied September 25, 2024

Dear Catzzzy Store Owner,

We deeply apologize for the difficulties you’ve faced in setting up Easify Product Options. We understand how frustrating it must have been to not get the results you expected, and we sincerely regret that we couldn’t provide the right guidance when you first reached out.

Our Product Owner has carefully reviewed your requirements and has personally reached out via email with a more tailored solution, including a Demo to help you better visualize the correct setup for your store. We’re more than happy to assist you in setting everything up if you agree with the proposed solution.

We understand that the app may feel complex at first, but we’re here to simplify things for you and provide hands-on support every step of the way. We truly hope you’ll give us another opportunity to assist you.

We look forward to hearing from you and improving your experience.

Best regards,
Easify Team.

August 8, 2024

Great App, but what is more important for me, is the support. Quickly and gently. Great

Psychic DoPe Design e.K.
Germany
About 4 hours using the app
Easify replied August 10, 2024

Thank you for your feedback! We're so glad to hear that you're enjoying the Easify Product Options app, and we're especially pleased to know that our support team has made such a positive impression. Providing quick and helpful assistance is a top priority for us, and it’s wonderful to hear that this has been your experience. If you ever need further help or have any questions, don't hesitate to reach out. We're here to make sure you continue to have a great experience with our app. Thanks again for your kind words!
Best regards,
Easify Team.

October 24, 2024

Thank you so much for helping me Hannie. You did a great job for assisting me in this app.

Cheapid
Philippines
About 2 hours using the app
Easify replied October 26, 2024

Thank you for your kind words and for sharing your experience with Easify Product Options! We're so glad to hear that Hannie could provide the assistance you needed and make a difference in your experience with the app. Your feedback encourages us to keep delivering the best support we can.

If there's ever anything more we can do to help, please feel free to reach out. We're always here and happy to assist!

Best regards,
Easify Team.

July 9, 2024

Great support, helped us a lot!

GermanSimRacing
Germany
About 2 months using the app
Easify replied July 10, 2024

Thank you so much for your wonderful review! We're thrilled to hear that our support team was able to help you and make a positive impact on your experience with the Easify Product Options app. Providing exceptional support and ensuring our customers have a smooth and productive experience is our top priority. Your kind words are a testament to our team's dedication and hard work, and it truly means a lot to us. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're always here to help!
Best regards,
Easify Team.

August 29, 2024

Amazing support!!!

My Store
Canada
9 days using the app
Easify replied September 3, 2024

Thank you for your enthusiastic feedback! We’re so glad to hear that you had a positive experience with our support team. Providing great service is very important to us, and we're happy we could assist you. If you need anything else as you continue using the Easify Product Options app, please don't hesitate to reach out. We’re here to help!
Best regards,
Easify Team.

September 19, 2024

It's a very good program.
Anne and vivolette is so good

AOSKY
China
8 days using the app
Easify replied September 20, 2024

Thank you so much for your kind words! We’re delighted to hear that you’re finding our Easify Product Options app useful, and we’re especially happy to know that Anne and Violette were able to provide you with the support you needed. They’re both dedicated to helping our customers, and we’re glad their assistance made a positive impact.

If you have any more questions or need further help as you continue using the app, don’t hesitate to reach out. We’re always here to ensure you have the best experience possible with Easify.

Thanks again for choosing our app!

Best regards,
Easify Team.

September 30, 2024

Great help from Violette!

My Store
Switzerland
About 18 hours using the app
Easify replied October 1, 2024

Thank you for sharing your feedback on our Easify Product Options app! We're thrilled that Violette was able to provide the support you needed. It's great to hear she made such a positive impact on your experience.

If you have any other questions or need assistance in the future, feel free to reach out. We're always here to help!

Best regards,
Easify Team.