Easify Product Options Variant

Easify Product Options Variant

Reviews (503)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization options, such as text boxes and file uploads, which enhance the efficiency of online stores. It features a user-friendly interface suitable for beginners and integrates seamlessly with Shopify, boosting store functionality and customer satisfaction. The customer support, with staff like Violette, Lin, and Charles, is frequently praised for being responsive and effective.

June 5, 2024

Hoa in customer service helped me with all my questions and went above and beyond to solve everything he is great, and great experience so far with the app.

MenCity
Mexico
About 1 month using the app
Easify replied June 7, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our Easify Product Options app and that Hoa was able to assist you effectively. Our team is dedicated to providing the best customer service possible, and your kind words mean a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

June 25, 2024

Great support. Thanks

Artventure
Finland
4 months using the app
Easify replied June 26, 2024

Thank you for your review for our Easify Product Options app! We're glad to hear that you're satisfied with our support. If you have any more questions or need further assistance, don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you.
Best regards,
Easify Team.

May 28, 2024

The only application of its type that does everything you would want. Excellent support, very fast, responsive and able to come up with custom solutions. Highly recommended.

New Lane Road Mercantile
United States
5 days using the app
Easify replied May 29, 2024

Thank you so much for your fantastic review! We're delighted to hear that our Easify Product Options app meets your needs and that you've had a great experience with our support team. Your recommendation means a lot to us. If you ever need further assistance or have any suggestions, please feel free to reach out. We're here to help!
Best regards,
Easify Team.

May 28, 2024

I recently needed the ability to allow for various products in various amounts to be bundled into one package for purchase. Violette patiently and diligently worked with me on setting this up. Easify is a unique app and customer service is the best.

My Store
United States
15 days using the app
Easify replied May 30, 2024

Thank you so much for taking the time to share your experience with Easify Product Options! We're thrilled to hear that Violette was able to assist you effectively in setting up options to meet your needs. Providing top-notch customer service is one of our priorities, and it's wonderful to know that it made a difference for you. If you ever have any more questions or need further assistance, don't hesitate to reach out. We appreciate your support!
Best regards,
Easify Team.

September 28, 2024

Support is amazing and the app works as expected.

AKD Ink
United States
About 1 hour using the app
Easify replied September 29, 2024

Thank you so much for your feedback! We’re really glad to hear that our Easify Product Options app is meeting your expectations and that you’ve had a great experience with our support team. It’s always our goal to ensure everything runs smoothly for our users, and we’re happy to know that we could assist you when needed.

If you ever have any further questions or need additional support, don’t hesitate to reach out. We’re always here to help you get the most out of Easify.

Best regards,
Easify Team.

June 14, 2024

Violette and the team have been great in sorting out some issues with my integration. Excellent product and excellent support!

tishoo
United Kingdom
4 days using the app
Easify replied June 16, 2024

Thank you for your wonderful review for Easify Product Options! It's awesome to hear that Violette and our team could help you with your integration issues. Your kind words about our product and support mean a lot to us. If you ever need further assistance or have any suggestions, please don't hesitate to reach out. We're here to ensure you have the best experience possible with Easify. Thanks again for choosing our app!
Best regards,
Easify Team.

Edited April 19, 2024

Installed this app today as I was looking for a seamless and better process for providing gift wrapping and offering a hand-written gift card with products and I spent several hours setting all of this up.

It looked great and I was really impressed with the app however I discovered an issue with the app. By linking a product with required options as a custom product option in this app (such as a custom message to hand-write on a gift card), this app was allowing it to be added to cart with no message field populated so it was not honouring the adding to cart process and requesting that required fields are populated first.

That itself wasn't really the issue though. It's an oversight by the app developers so I brought this to their attention only to spend 30+ ridiculously painful minutes of my life trying to explain what the issue was to a customer service rep who completely did not understand, grasp or get what I was saying - even with accompanying with screenshots and highlighting fields/problems. It was completely stupid and one big waste of my time.

So I am leaving this review to warn others that this app will add products to cart without required fields set (if you are linking an actual product to a custom option) and if you need support, it is absolutely abysmal - don't waste your time!

EDIT

Since writing this 1 star review, I was followed up my a product manager who was much competent and understanding of my issue who worked with me to find a way to achieve what I was trying to do.

We did identify an issue where you can't use non-product-linked custom options with products that are on discount however I believe that is one of the millions of bugs with Shopify itself rather than this app.

I am changing my 1 star review to a 5 star review as a result of this follow up dealing with competent members of their team that worked with me to find a solution for our store.

They also offered an extension to the trial as a result as well so great eventual service.

All Jigsaw Puzzles
United Kingdom
3 months using the app
Easify replied April 22, 2024

Your recent feedback has been invaluable to us, serving as a guiding light in our journey to enhance our customer service and elevate the quality of our app. Your initial insights provided us with a significant learning opportunity, prompting us to reflect and refine our approach.

With your revised feedback, we are further inspired to persist in our quest for improvement. Your candidness in pointing out areas for enhancement has been instrumental in our growth, and for that, we are sincerely grateful.

It brings us immense joy to know that our efforts have resulted in your satisfaction. Please know that the entire Easify team is dedicated to supporting you every step of the way. Your experience with our app is of paramount importance to us.

Once again, thank you for choosing Easify Product Options!

Best regards,
Easify Team.

May 17, 2024

Easify does just that - makes everything easier!
Thanks to Violette for very helpful, and quick service too.

My Store
United States
4 months using the app
Easify replied May 19, 2024

Thank you so much for your kind words! It's fantastic to hear that our Easify Product Options app is living up to its name and making your experience smoother. Violette is thrilled to have been of assistance to you promptly. We're dedicated to providing excellent service, so if you ever need further assistance or have any suggestions for improvement, feel free to reach out. We're here to help!
Best regards,
Easify Team.

June 3, 2024

Great app to add in drop down menus, fantastic customer service!

Skateworks
United States
5 months using the app
Easify replied June 4, 2024

Thank you for your fantastic review! We're glad to hear that you find our Easify Product Options app useful for adding dropdown menus and that you had a positive experience with our customer service. Your feedback is greatly appreciated and inspires us to keep delivering top-notch service. If you have any other suggestions or need further assistance, please don't hesitate to reach out. Thanks again for choosing our app!
Best regards,
Easify Team.

April 19, 2024

A game changer app that I couldn't recommend enough.

We needed an app that could provide multiple bundle options, mix and match, and inventory control all at the same time. Tried heaps of other apps until we found Easify. I must say their app features are so powerful and work perfectly for our needs.

The support from the dev team is impressive and second to none. They provided a solution to every question that I had and even customized the design for us on the product page, cart drawer and cart page to ensure a seamless shopping experience.

Thank you Hoa, Laura, Lin, Net, and Violette for your outstanding customer service!!

Adora Silk
Australia
3 months using the app
Easify replied April 22, 2024

Thank you so much for sharing your experience with Easify Product Options app! It's truly rewarding to hear that our app has been a game changer for you and your business. It's great to know that we could provide solutions to all your questions and customize the design to ensure a seamless shopping experience for your customers. Thank you once again for choosing Easify, and please don't hesitate to reach out if you need anything else. We're here to help make your journey with Easify as smooth as possible!
Best regards,
Easify Team.