Easify Product Options Variant

Easify Product Options Variant

Reviews (551)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its product customization and personalization features, such as text boxes, image swatches, and conditional logic. They praise its intuitive interface, which enhances store management efficiency, and its seamless integration with Shopify. The customer support is noted for being responsive and providing tailored solutions, significantly improving the e-commerce experience.

March 29, 2024

Top help support, very responsive. I recommend this application

louloukid
France
26 days using the app
Easify replied March 31, 2024

Thank you so much for your kind words and for taking the time to share your experience with our Easify Product Options app! It's great to hear that you found our help support top-notch and responsive. Providing excellent customer service is one of our top priorities, and we're glad it made a positive impact on your experience. We truly appreciate your recommendation and we're here to assist you anytime you need it. If you have any further feedback or suggestions, please don't hesitate to reach out. Thanks again for choosing our app!
Best regards,
Easify Team.

February 28, 2024

Custom fields load slowly on the product page after the product page has rendered which is poor UX. If you charge extra for a product add-on, your discount codes may stop working (as happened in my case) and the estimated total on the cart page will not include the price of the product add-on (creating confusion for the customer). I notified the developers via their contact us page a day ago but there has been no reply. Time to test another app with the same functionality, unfortunately.

Jane's Jewelry
United States
1 day using the app
Easify replied February 29, 2024

Dear Mr. Paul,

First and foremost, we want to express our sincere apologies for the inconvenience you've experienced.

Please allow us to clarify that we did respond promptly to your feedback, merely minutes after receiving it via our contact form. Our team sent an email requesting additional information to better assist you. Regrettably, it appears that our communication might have been overlooked or filtered into your spam folder. Would you mind checking again your mailbox, including the spam folder, to ensure that our communication did not inadvertently escape your attention?

Regarding the issue with discount codes and add-on prices, we recognize our oversight in not effectively communicating this limitation to you and our app users. Although we mentioned the add-on price limitation in our user guide/documentation and suggested the use of the Add-on Product as an alternative solution (https://easifyapps.com/docs/add-on-prices-vs-add-on-products/), our communication fell short beyond the guide. Moving forward, we are committed to enhancing the visibility of app features, including a comprehensive overview of their pros and cons, ensuring that this information is easily accessible to all users.

Additionally, we take your feedback about the performance issue with custom options loading slowly on your product pages very seriously. Our team is actively working on optimizing the app to enhance option loading speed and overall performance.

We genuinely regret any negative impact our app may have had on your store, and we empathize with any frustration it may have caused. Our team is dedicated to rectifying the situation and enhancing your overall experience with our app.

If there's anything specific you would like us to address or improve, please let us know. We are more than willing to go the extra mile to meet your expectations. Your satisfaction is our top priority, and we believe that with your guidance, we can turn your experience around.

Could you kindly check your mailbox again for our initial response? We believe that a second look at our correspondence might help clarify any confusion.

Thank you for your time and consideration. We look forward to the opportunity to serve you better.

Best regards,
Easify Team.

February 3, 2024

Easify has transformed my Shopify customization experience with its user-friendly interface. The standout feature is the exceptional customer support, especially from Hoa and Lin. They swiftly resolved an issue, showcasing expertise and efficiency. Overall, Easify is a must-have for seamless customization, backed by stellar support. Highly recommended!

Gem & Hue
India
About 23 hours using the app
Easify replied February 4, 2024

Thank you immensely for taking the time to share your experience with Easify Product Options! Providing a user-friendly interface has been one of our top priorities, and we're delighted to know that it has made your experience smoother and more enjoyable. If you ever have any further questions, feedback, or need assistance, please don't hesitate to reach out. We're here to ensure your journey with Easify remains seamless and productive.
Best regards,
Easify Team.

January 4, 2024

This app is brilliant and easy to use. Clean layout, I had a few minor issues based on my knowledge of the app, not the app itself and Hoa helped me resolve the issues immediately.

Very satisfied. Thank you

Snack'd
Australia
3 days using the app
Easify replied January 5, 2024

Thank you for taking the time to share your positive feedback about Easify Product Options app! Your satisfaction is our top priority, and we're always here to provide the best support possible. If you ever have more questions or need further assistance, please feel free to reach out. Your continued satisfaction is our commitment. Thanks again for choosing our app, and we look forward to serving you in the future.
Best regards,
Easify Team.

May 24, 2024

Great app, and the support team "Lich" is awesome they fixed everything I needed in a few minutes.

MovPrint
United States
About 1 hour using the app
Easify replied May 28, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying our Easify Product Options app and that our support team, especially Lich, was able to assist you promptly. Your satisfaction is our top priority, and we're always here to help whenever you need it. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks again for your support!
Best regards,
Easify Team.

April 13, 2024

I've just installed the app for optional extra's on my product pages, and I have to say it's a very easy and user friendly application to use. I had some questions and the live chat team were so helpful in guiding me to getting the results I wanted!

Poésie by Julie
United Kingdom
About 2 hours using the app
Easify replied April 14, 2024

Thank you for sharing your experience with our Easify Product Options app! It's fantastic to hear that you found it easy to use for adding optional extras to your product pages. Providing a user-friendly experience is one of our top priorities, so it's great to know that it met your expectations. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thanks again for choosing our app!
Best regards,
Easify Team.

May 22, 2024

Es una aplicación muy fácil de usar, con muchas opciones y variantes que le puedes añadir a tus productos, y si en algún momento tienes dudas, puedes contactar con el chat en vivo que tienen.
En mi caso, contacté con Hoa quien me ayudó resolviéndome él mismo las dudas. ¡Es genial usar esta aplicación!

BELSO
Spain
1 day using the app
Easify replied May 23, 2024

¡Muchas gracias por tu maravillosa reseña de nuestra aplicación Easify Product Options! Apreciamos mucho que te hayas tomado el tiempo de compartir tu experiencia positiva. Es genial saber que encontraste nuestra aplicación fácil de usar y que las numerosas opciones personalizadas fueron útiles para tus productos. Nos alegra especialmente que hayas tenido una excelente experiencia con nuestro soporte de chat en vivo. Esperamos que sigas encontrando útil nuestra aplicación a medida que haces crecer tu negocio. ¡No dudes en contactarnos si hay algo más en lo que podamos ayudarte!
Saludos cordiales,
Equipo de Easify.

January 23, 2024

Lich and Support Team were awesome. The app is easy to configure and use. When in doubt, the Support Team & Lich were great to help support us. Would highly recommend this provide and Easify App! A++

NORTH RIVER OUTDOORS
United States
2 days using the app
Easify replied January 25, 2024

Thank you so much for your glowing review! Providing a seamless experience is always our top priority, and we're glad to hear that you found our support team helpful whenever you needed assistance. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Thank you again for choosing Easify Product Options app. We look forward to serving you in the future.
Best regards,
Easify Team.

February 21, 2024

Super App, with Superb Support.

Giftware Engraved
United Kingdom
5 months using the app
Easify replied February 22, 2024

Thank you so much for taking the time to share your positive experience with our Easify Product Options app! We're thrilled to hear that you find it super and that our support has met your expectations. We strive to provide a seamless and enjoyable user experience, and your feedback reinforces that we are on the right track. If you ever have any more feedback or suggestions for improvement, please feel free to reach out. Thanks again for choosing our app!
Best regards,
Easify Team.

April 17, 2024

Violette was great help!

MUNCH MART
Australia
About 1 month using the app
Easify replied April 19, 2024

Thank you so much for your kind words for our Easify Product Options app! It's great to hear that Violette was able to assist you effectively. Providing top-notch support is always our priority, and it's fantastic to know that we hit the mark for you. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.