Easify Product Options Variant

Easify Product Options Variant

Reviews (616)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization and personalization, noting its user-friendly interface and features like image swatches, file uploads, and dynamic pricing. They appreciate the reliable performance and responsive, knowledgeable 24/7 customer support. Continuous updates and responsiveness to feedback highlight the app's commitment to merchant success and fair pricing.

June 27, 2023

Hoa provided exceptional assistance in building my product page exactly as I wanted. His expertise and attention to detail were evident throughout the process. He listened to my ideas, explained each step, and delivered a seamless and visually appealing page. I highly recommend their services. Thank you, Hoa, for bringing my vision to life!

Gold Mercado
United States
About 2 hours using the app
Easify replied June 28, 2023

Thank you for your wonderful review! Your kind words mean a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

March 12, 2024

The customer service from Easify is incredibly helpful. I just downloaded the app for my store. The few issues I had for initially integrating it into my site were immediately solves by the Lich in customer service. They helped properly activating the app and were quick to customize things so it perfectly matched my brand colours, look, and font. This is the app you should invest in for expanding the variants of your products.

GREENSTEMS STUDIO
Canada
About 1 hour using the app
Easify replied March 13, 2024

Thank you so much for taking the time to share your experience with Easify Product Options! It's great to hear that our customer service team was able to assist you promptly and effectively. Our goal is to ensure that every user has a seamless experience with our app, from integration to customization. Your feedback reaffirms our commitment to providing top-notch support for our users. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing Easify.
Best regards,
Easify Team.

October 29, 2023

I recently came across a Shopify app called Easify and my experience, especially with the support staff member Hoa, has been nothing short of exceptional. I installed the free version of Easify onto my Shopify store running on the Canopy 5.1.1 theme and encountered an error during the setup due to a specific configuration of my theme. Wanting to give the app a fair assessment, I reached out to their support team for assistance.

In less than 10 minutes, Hoa had logged into my account as a collaborator and not only rectified the integration issue but also provided me with screenshots explaining what was done and how. This level of service, particularly for a free app, was truly surprising and something I am extremely grateful for. I haven't paid a dime for it yet, but the immediate and thorough support I received has convinced me that I will definitely be upgrading to a paid version soon. This app, with its incredible support, has genuinely easified my Shopify experience.

Almanegra Café
Mexico
About 1 hour using the app
Easify replied October 30, 2023

Thank you for your generous compliments! We truly appreciate hearing about the positive experiences you've had with both our app and our support team. Your feedback serves as a powerful motivator for us to maintain our commitment to exceptional service. It reinforces our mission, which is to simplify your Shopify experience. Should you ever require more assistance or have further inquiries in the future, please feel free to get in touch. We're always here to lend a helping hand!
Best regards,
Easify Team.

February 22, 2024

Amazing customer service. Lich helped me to fix a minor UX request in a few minutes by logging in and making custom changes. It was an amazing quick and great fix! I really appreciate it, especially that I'm in the free tier yet. I'm considering subscribing though this app is amazing with plenty of features and great customer support!

Pixel Póló
Hungary
About 1 hour using the app
Easify replied February 25, 2024

Thank you so much for taking the time to share your positive experience with our Easify Product Options app! We value all our users, and your satisfaction is our priority. We're glad to hear you're considering subscribing; we believe our app's features and continued commitment to excellent customer support will enhance your experience even further. If you ever have more suggestions, questions, or need assistance, feel free to reach out. We're here to help! Thank you again for choosing our app and for your encouraging words.
Best regards,
Easify Team.

January 12, 2024

I've only been using the app for the first day, but I can't help but admire the support team (Lich)! It would have been easier to move settings such as text color into the UI, but all my requests were met upon request.

SUBSTANCE
United Kingdom
About 1 hour using the app
Easify replied January 14, 2024

Thank you so much for taking the time to share your experience with Easify Product Options app! Your kind words mean a lot to us. If you ever have more suggestions or feedback, please feel free to reach out. We're here to make your experience with our app as smooth and enjoyable as possible. Thank you for choosing our app, and we look forward to serving you even better in the future!
Best regards,
Easify Team.

July 31, 2023

I had some questions and minor adjustments I had to make with the app, but customer service staff, Hoa did an amazing job in cooperating and helping me with these edits! Amazing!

Genshin Accounts
Singapore
About 1 hour using the app
Easify replied August 2, 2023

Thank you for your valuable feedback! We're always here to help, so feel free to reach out if you need further assistance or have any more suggestions. Your satisfaction is our priority, and we're committed to delivering a seamless experience for our users.
Best regards,
Easify Team.

January 8, 2024

Great Product and the Help team are fast and Effiecient!

Printblinds
United Kingdom
About 1 hour using the app
Easify replied January 9, 2024

Thank you so much for taking the time to share your positive experience with Easify Product Options app! It's amazing to hear that you find our product great and that our help team is delivering fast and efficient assistance. Your feedback is truly appreciated, and it motivates us to continue providing the best possible service. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Looking forward to serving you and ensuring you have a seamless experience!
Best regards,
Easify Team.

January 22, 2024

Great support, awesome product, love it!

geilstekerze.de
Germany
About 1 hour using the app
Easify replied January 24, 2024

Thank you so much for taking the time to leave such a positive review! Your feedback is truly appreciated and motivates us to continue delivering the best possible product options app. If you ever have any questions, suggestions, or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing Easify Product Options and for sharing your experience.
Best regards,
Easify Team.

September 15, 2023

I am a small business from India, we make products out of fabric waste.
I have never seen this kind of support and understanding from any other product maker till now. The support was amazing, they go out of the way to help. I uninstalled the app the first time, thinking it was bad. But, they made me come back and I will be using them for all my custom orders. Thank you Net, for this help.

Upcyclie
India
39 minutes using the app
Easify replied September 17, 2023

Thank you so much for your kind words and giving our app a second chance! Your satisfaction is our priority, and we're here to support your business. If you ever need anything, please don't hesitate to reach out. We appreciate your trust in us, and we look forward to serving you further.
Best regards,
Easify Team.

March 2, 2024

The most garbage app, I immediately recommend you TO NOT USE THIS. You can't even save any Options Sets, it's actually a bug, with no live chat.

I'm telling you right now, litterally, there is no save button, so you can not even use this app properly. It takes you 30 mins to figure out the entire app is not functioning. Absolute garbage, waste of time, nasty, ugly design, doesnt even integrate into any themes or page builders, such as PageFly.

DO NOT even bother, trust me.

My Store
Switzerland
28 minutes using the app
Easify replied March 4, 2024

Hi,

We appreciate you taking the time to share your experience, and we're genuinely sorry to hear about your frustration. We believe there might be some misunderstandings, and we'd like to address them:

1. Save Button Visibility: The “Save” button is always visible on our new option set page (Screenshot: https://prnt.sc/VNU1HgqdNDHf). Please revisit the page, and you'll find it right here.

2. Live Chat Support: We provide live chat support for all users, both free and paid (Screenshot: https://prnt.sc/fYBqiWQMdoVd). If you didn't notice the live chat icon within our app, it might have been overlooked. Many users have successfully reached out to us for assistance through in-app live chat. Feel free to send us a message, and we'll be glad to assist you promptly.

3. App Usability: If you find our app challenging to use, please consult our comprehensive user guide at: https://easifyapps.com/product-options-docs/. Your insights are valuable, and we're open to any suggestions you may have for improving user-friendliness, features, or design.

4. Integration with Themes: Our app seamlessly integrates with Shopify themes; you can find detailed installation instructions in our guide at: https://easifyapps.com/docs/app-activation/. We assure you that embedding our app is a straightforward process.

5. Integration with Page Builders: While our app is compatible with popular page builder apps like PageFly, we are not currently listed as their official partner. As a result, our app may not appear in their suggested integrations. However, you can still integrate our app with PageFly through simple settings. For example, you can view this product page (https://easify-product-options.myshopify.com/products/wedding-dresses), which is a demo of a product page built with PageFly and includes our Easify product options.

We are committed to listening to user feedback and continuously improving our app. Your opinions matter to us, and we'd appreciate more details on any specific areas you think we can enhance.

Thank you for your understanding and for bringing your concerns to our attention.

Best regards,
Easify Team.

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UPDATES (03/04/2024): We tried contacting you via your personal email, but encountered an issue ("Address not found" on Gmail - Screenshot: https://prnt.sc/PEo0QWUMhnEw). Therefore, we sent our message through your website's contact form. Since your store seems incomplete and hasn't started selling, we're uncertain if you received our email. Kindly provide your active email for further assistance.