Easify Product Options Variant

Easify Product Options Variant

Reviews (737)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product customization and enhances the shopping experience. They praise the responsive 24/7 customer support and value the dynamic pricing and conditional logic for upselling. The app integrates well with various themes, offers educational resources, and is cost-effective, even on a free plan. Continuous updates based on feedback improve functionality, positively impacting sales and conversions.

October 26, 2023

I would HIGHLY recommend this app. We are a Gifting company which means a lot of customisation and this app made the setup so easy and allowed us to tailor our products to meet the different needs of our customers.

Above my expectations were the support staff that were always super friendly and available to answer my many questions and to go above and beyond to help me with our customised setup. I really do appreciate their deep understanding and patience.

Thank you to everyone behind the development of this app and the support staff (particularly Hoa!!) that provide an exceptional customer experience.

Little Gifties
New Zealand
About 1 month using the app
Easify replied October 27, 2023

Thank you so much for your wonderful review! Our support team is here to provide the best assistance, and we're glad to know that you found them helpful. We truly appreciate your kind words. If you ever need anything, don't hesitate to reach out.
Best regards,
Easify Team.

February 26, 2024

I'm just using the Free Version, but I had an issue with info on packing slips... I reached out to support, and Lich solved the problem in under 5 minutes! Can't beat that kind of tech support.

Love to try the paid version but it's too expensive for me right now.

Aurora Bagels
United States
About 1 month using the app
Easify replied February 27, 2024

Thank you so much for taking the time to share your experience with our Easify Product Options app! We're delighted to hear that Lich from our support team was able to swiftly resolve the issue you encountered with packing slip information. We strive to provide top-notch tech support, and it's fantastic to know that we met your expectations. If there's anything else we can assist you with or if you have any suggestions, please don't hesitate to let us know. We value your feedback, and we're here to ensure you have the best experience possible with our app. Thank you once again for choosing our app, and we look forward to serving you in the future.
Best regards,
Easify Team.

July 27, 2023

I've installed this and had it less than 30 seconds and already it's saved me a TON of work. Hoang popped up in the built in live chat to check in when I was circling the same page repeatedly, so it's good to know there's someone to help if you need it.
Shout out to Zoe in the Communities for providing information about this app when I was ready to commit to following someone's coding instructions.

ILA SODHANI
United States
About 1 month using the app
Easify replied July 29, 2023

Thank you so much for your kind words and positive feedback! It's wonderful to hear that you're happy with our app. If you have any further questions or need assistance, please don't hesitate to contact us.
Best regards,
Easify Team.

August 8, 2023

After a bit of learning, I was able to do quite a lot of cool things with different products and changes that auto-populate throughout the store. When I did have a question, I reached out to customer support late one night and they responded immediately and had solved my issue in less than an hour. Definitely appreciate them!

DEFCON 1 GEAR
United States
29 days using the app
Easify replied August 9, 2023

Thank you for your positive review! We're glad to hear that our customer support was able to assist you promptly and effectively. Your satisfaction and feedback mean a lot to us. If you ever need further assistance or have more ideas, feel free to reach out. We're here to help and continually improve our app to better serve you.
Best regards,
Easify Team.

March 6, 2024

I have outstanding service from the support, I have obtained a response every time within 24 hours, even a few times within an hour, even on weekends :-)......... Hoa fixed it for me, under my suggestion, corrected the application for my needs

Espace Extérieur
Canada
25 days using the app
Easify replied March 8, 2024

Thank you so much for taking the time to share your positive experience with Easify Product Options app! Our team is dedicated to ensuring our users have a seamless and personalized experience, and it's great to see that reflected in your feedback. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your support and look forward to continuing to provide you with excellent service.
Best regards,
Easify Team.

February 8, 2024

Amazing App and Customer Service!
The app it self was everything I was looking for, and the customer service is incredible.
Had some customization requests, got the answer and customization in less than 30 min at no extra-cost.
Totally and unquestionably worth the paid plan!
Recommend 100%!

Sports on Lyne
United States
24 days using the app
Easify replied February 14, 2024

Thank you so much for taking the time to share your positive experience with our Easify Product Options app and customer service! We're thrilled to hear that the app met your expectations and that our team was able to assist you promptly with your customization requests. We take pride in providing excellent customer service and it's always rewarding to receive feedback like yours. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We value your business and look forward to serving you in the future.
Best regards,
Easify Team.

February 29, 2024

Amazing customer support. Had quite some issues integrating it into our site correctly, but Net went above and beyond and fixed almost all the issues & requests I had. Tried many variant apps, but this is the only one I can recommend.

Palmo Store B.V.
Netherlands
23 days using the app
Easify replied March 3, 2024

Thank you so much for taking the time to leave an awesome for Easify Product Options! Your recommendation means the world to us, and we truly appreciate the trust you've placed in our app. We're always working hard to keep improving, and your feedback helps us do just that. If you have any further questions or need any additional assistance in the future, please don't hesitate to reach out. We're always happy to help!
Best regards,
Easify Team.

January 28, 2024

Fantastic, I just finished a live chat exchange with Hoa, it was wonderful. 100% satisfied.

La Vortexa
United States
18 days using the app
Easify replied January 30, 2024

Thank you so much for your glowing review! Providing exceptional customer service is one of our top priorities, and we're delighted that Hoa was able to meet your needs. Your satisfaction is incredibly important to us, and reviews like yours reaffirm that we're on the right track. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We're always here to help!
Best regards,
Easify Team.

February 19, 2024

I had an issue with showing custom options to show on packing slips. Lich from the customer support managed to fix this for me in less than 2 min.
Thank you so much :)

ADC Crafts
United Kingdom
17 days using the app
Easify replied February 21, 2024

Thank you for taking the time to share your positive experience with our customer support team! It's great to hear that Lich was able to promptly assist you with the custom options display on packing slips. Our goal is to provide efficient and effective solutions to our users, and it's always encouraging to receive feedback like yours. If you have any more questions or encounter further issues, please don't hesitate to reach out. We appreciate your support and look forward to serving you in the future. Thank you once again for choosing our app!
Best regards,
Easify Team.

January 26, 2024

Hoa was super helpful, couldnt recommend this app enough its perfect for what i need

The Australian Brisket Board™️
Australia
17 days using the app
Easify replied January 28, 2024

Thank you so much for taking the time to share your positive experience with our app! It's great to hear that Hoa was able to assist you effectively. At Easify, we strive to provide exceptional service and a user-friendly experience. Your feedback is incredibly valuable to us, and it motivates us to continue delivering high-quality assistance and features. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.