Easify Product Options Variant

Easify Product Options Variant

Reviews (503)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization options, such as text boxes and file uploads, which enhance the efficiency of online stores. It features a user-friendly interface suitable for beginners and integrates seamlessly with Shopify, boosting store functionality and customer satisfaction. The customer support, with staff like Violette, Lin, and Charles, is frequently praised for being responsive and effective.

October 26, 2024

Great product, easy to use, many options and great support

Dansk Møbeldesign
Denmark
About 2 months using the app
Easify replied October 27, 2024

Thank you so much for your kind words! We’re thrilled to know that Easify Product Options has been a great fit for your needs. It’s always our goal to create a tool that’s easy to use, flexible, and filled with the right options to help you customize your store exactly as you’d like.

We’re also really glad to hear that our support team was able to assist you effectively. Providing helpful and responsive support is a big priority for us, and it’s wonderful to know it made a difference in your experience.

If you have any more questions or need further assistance down the road, please don’t hesitate to reach out. We’re here to help you make the most of the app!

Best regards,
Easify Team.

July 12, 2024

I had an excellent experience with Easify! Charles provided outstanding assistance, resolving my issue within just 3 minutes. I didn't have to wait long to receive help, and the communication was clear and effective. This Shopify app has proven to be incredibly useful for managing form inputs and more. Highly recommend!

Trinacia Designs
Italy
6 months using the app
Easify replied July 15, 2024

Thank you immensely for your glowing review! Our team strives to deliver prompt and effective support, ensuring that you can get back to focusing on what matters most to your business. Your recommendation means a lot to us as it reaffirms our dedication to providing top-notch solutions for your Shopify store. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thank you again for choosing our Easify Product Options app!
Best regards,
Easify Team.

August 21, 2024

This is the worst app I have ever used in my life. All the time I spent setting up this app feels like a complete waste. So many errors—literally dozens of them. Even the basic functions don’t work. Today, my customer made a payment, but the options I set through this app were not reflected during checkout, so I had to send the product at a loss. I can’t believe such a ridiculous situation is happening! And when I tried to report this critical error, I couldn’t even access the app. This is by far the worst, absolutely the worst service I’ve ever experienced.

NYC Bouquet Delivery
United States
About 1 month using the app
Easify replied August 25, 2024

Dear NYC Bouquet Delivery Store Owner,

We sincerely apologize for the issues you've experienced with the Easify Product Options app. We've made several attempts to reach out and offer our assistance, but unfortunately, we haven't been able to connect. We truly hope you'll give us one more chance to address and resolve these concerns for you.

Your problem with the missing price on your order was due to the Add-on product being set to Draft in your setup, which prevented its associated price from being included. It was our mistake not to make the setup guide clearer for you. We would greatly appreciate the opportunity to review your setup to ensure everything is configured correctly and to prevent any similar issues.

Additionally, when you reported the problem, we were in the process of performing a brief upgrade to comply with Shopify’s requirements, which caused a minor downtime. However, this upgrade was not related to the missing price issue, which was solely due to the Add-on product being unpublished.

We understand that you might be frustrated with our app and may have doubts about our explanations. Please know that our entire team is dedicated to resolving this situation and we genuinely hope you’ll reconsider.

We are here to assist you and are committed to your satisfaction. Your feedback is invaluable to us, and we respect every customer who uses our app.

We look forward to hearing from you.

Best regards,
Easify Team.

August 23, 2024

I have tried many other apps, Easify is the best variant app so far. it's incredibly easy to use and integrates seamlessly with Shopify. The templates are a breeze to apply and instantly elevate the look of your store. I was impressed by how professional and polished everything appeared after using Easify.

The support is not only responsive but also genuinely lovely to interact with. They go above and beyond to ensure you get the most out of the app.

Easify is truly easy and simplifies the process of managing product variants without compromising on style. It's saved me countless hours and improved the overall shopping experience for my customers.

Paw Several
Australia
3 days using the app
Easify replied August 25, 2024

Thank you so much for taking the time to leave such a thoughtful review! We’re thrilled to hear that Easify Product Options has made a positive impact on your store. It’s wonderful to know that you find it easy to use and that it integrates smoothly with your Shopify store.

We also appreciate your kind words about our support team. Our goal is to provide responsive and helpful service, and it’s great to hear that our team has been able to assist you effectively. We’re always here to ensure you get the most out of the app and to make your experience as seamless as possible.

Your feedback is incredibly valuable to us and motivates us to keep improving. If you have any further questions or need additional support, don’t hesitate to reach out. Thank you for your continued support and for choosing Easify!

Best regards,
Easify Team.

July 9, 2024

5/5 Support is excellent and quick.
I've tried almost all of the product option apps and this one is by far the most customizable.
Features I love, that I haven't found common in other apps:

- option groups
- combining the base product with the add-ons in the cart so that customers can't delete the main product to just pay for the add-on
- editing in cart

FanFair
Canada
About 2 months using the app
Easify replied July 10, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying Easify Product Options and that our support team has been able to assist you promptly. It's fantastic to know that you find our app the most customizable among the ones you've tried. Your feedback reinforces our commitment to delivering top-notch features and support. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!
Best regards,
Easify Team.

October 19, 2024

I'm highly impressed with this app, but even more so with the team behind it.
It provides a wide range of features and options, limited only by your creativity in crafting a seamless shopping experience for your customers.
What stands out the most, however, is the support team and their dedication to ensuring the best user experience with the app. They are responsive when you reach out and ask all the right questions...

Krishna Padia
India
About 22 hours using the app
Easify replied October 20, 2024

Thank you so much for this thoughtful review! We’re truly grateful for your kind words, and it means a lot to hear that you’re impressed with both Easify Product Options and our team. We’re glad the app’s features are giving you the flexibility to create a great shopping experience for your customers!

Thanks again for sharing your experience – we truly appreciate it. If you ever need anything, don’t hesitate to reach out!

Best regards,
Easify Team.

September 24, 2024

The app is solved my all the problem and the customer support is also very good. Team is great.

Wish Your Gifts
India
3 months using the app
Easify replied September 25, 2024

Thank you so much for your kind words! It's great to hear that our Easify Product Options app has effectively solved your problems and that you’ve had a positive experience with our customer support team. It’s our goal to provide solutions that make your life easier, and knowing that we’ve met your needs is incredibly rewarding.

If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re always here to help you along the way.

Thanks again for choosing Easify, and we look forward to continuing to support you!

Best regards,
Easify Team.

August 7, 2024

So far this app is doing what I need it to do. There are a few things that I would like to have more streamlined, but I have yet to find an app that does. Now, that being said, I can say that any issues I have had, have been taken care of swiftly and kindly. I had an issue with the code not working properly with my packing slips, as well as the customer's cart looking like a hot mess. Violette was able to get these things fixed amazingly.

Crafts With Crashley
United States
5 days using the app
Easify replied August 8, 2024

Thank you so much for your feedback and for sharing your experience with our Easify Product Options app! It's great to hear that it's been meeting your needs so far, and Violette was able to assist you with the issues you encountered. We strive to resolve any concerns swiftly and with care, so it's great to know that you felt well-supported. If you have any further suggestions or need additional assistance, please don't hesitate to reach out. We're here to help and always looking for ways to improve your experience. Thank you for choosing Easify!
Best regards,
Easify Team.

October 24, 2024

Kind and timely app support. A problem had arisen, taken care of immediately and resolved.

DomusZone
Italy
4 months using the app
Easify replied October 26, 2024

Thank you very much for sharing your experience with Easify Product Options! We’re truly glad that our support team could help address and resolve the issue quickly. We understand how important it is for everything to work smoothly, so it means a lot to know our efforts made a positive difference for you. Your feedback really motivates us to keep improving and being there whenever you need us.

Please don’t hesitate to reach out if any other questions come up – we’re always here and happy to help in any way we can!

Best regards,
Easify Team.

July 31, 2024

I recently encountered some issues on my website and reached out to customer service for assistance. Viollete was extremely helpful throughout the process. The customer service team was very responsive and managed to resolve my problem within 24 hours. I'm very satisfied with the prompt and efficient service I received. Thank you, Viollete and the customer service team, for your excellent support!

costlowboxes
United States
2 months using the app
Easify replied August 1, 2024

Thank you so much for sharing your experience with Easify Product Options! We're thrilled to hear that Violette and our customer service team were able to assist you promptly and efficiently. Providing excellent support is our top priority, and it’s wonderful to know that we met your expectations. If you have any further questions or need additional assistance, please don't hesitate to reach out. We’re always here to help! Thank you for choosing Easify!
Best regards,
Easify Team.