Reviews (781)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, which simplifies setting up and managing Facebook ad campaigns. The customer support, especially from team members like Millenni and Ouissal, is frequently highlighted for being prompt, professional, and friendly. The app's AI and automation features are appreciated for enhancing ad campaign efficiency and boosting sales. Additionally, the support team is noted for providing valuable educational assistance to optimize advertising efforts.

December 22, 2023

I was having some issues with my pixel and something else. I open a chat and was able to get a walk through the process with many back and forth screenshots. Problem solve

Thank you for walking me through the process and ensuring I am up and ready to do my ads..

Affinity Marketplace
United States
About 2 months using the app
July 16, 2024

ok

Raginihomemade store
India
2 months using the app
April 14, 2024

⭐⭐⭐⭐⭐

I can't sing enough praises for the customer care support provided by AI ‑ Easy Ads for Facebook Ads! From the moment I reached out with my inquiries, I was met with professionalism, efficiency, and genuine helpfulness.

The support team at AI ‑ Easy Ads goes above and beyond to ensure that their customers' needs are not just met, but exceeded. They patiently walked me through every step of the process, answering all my questions with clarity and expertise.

What truly sets them apart is their dedication to problem-solving. No matter how complex my issue seemed, they tackled it with ease and provided solutions that were tailored to my specific needs.

Their commitment to customer satisfaction is evident in every interaction, making me feel valued and respected as a client. I wholeheartedly recommend AI ‑ Easy Ads to anyone in need of top-notch customer care support for their Facebook Ads endeavors. Kudos to the team for their outstanding service!

SANWARIYASTORE
United States
4 days using the app
February 10, 2024

I recently had the pleasure of working with the Easy Ads team, and I must say, their customer support exceeded my expectations. From the moment I reached out with questions about their services, they were prompt, professional, and incredibly helpful. Not only did they address all of my inquiries with clarity and patience, but they also went above and beyond to ensure that I had everything I needed to make informed decisions. Their dedication to customer satisfaction is truly commendable, and it's clear that they value building strong relationships with their clients. I highly recommend Easy Ads to anyone looking for top-notch customer support and exceptional service. Thank you, Easy Ads team, for your outstanding support!

PrachaMall
India
4 months using the app
March 14, 2024

My ad is still under review but the support team was so quick to assist. Looking forward to when my advert kicks in.

Pretty Pandora - South Africa
South Africa
About 1 month using the app
March 15, 2024

I was a problem with my payment because 2 times payment cutout from my account when I receive messages. I decided to contact easyads support, so I contact them and after varification they decided to refund my payment. So, I receive my payment.

Nomi Joint
United States
About 2 months using the app
November 24, 2023

Brilliant I had a problem and support were really helpful and happy to help sorting the problem within 24 hours had my ads up and running

swagstreet wear
United Kingdom
7 months using the app
April 11, 2024

Excellent way for tech novices to easily create ads for Facebook and Instagram, excellent support team

Calysta
India
5 months using the app
January 11, 2024

The customer service is impeccable. It feels like they're working with me on my business rather than just doing their job as a representative for EasyAds. They're patient, polite, and friendly. They even helped me edit my funnel after giving me feedback on why my CTR is below 1 percent. Super proactive!

Musa and The Sun
Indonesia
About 1 month using the app
March 27, 2024

this is a very good app. Love the customer experience who are very dedicated to support.
Thank you easy ads team

Variety Bazaar
United Arab Emirates
4 months using the app