Reviews (781)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, which simplifies setting up and managing Facebook ad campaigns. The customer support, especially from team members like Millenni and Ouissal, is frequently highlighted for being prompt, professional, and friendly. The app's AI and automation features are appreciated for enhancing ad campaign efficiency and boosting sales. Additionally, the support team is noted for providing valuable educational assistance to optimize advertising efforts.

May 26, 2024

Atendimento muito rápido e eficaz.

Descontão Sempre
Brazil
About 1 month using the app
January 10, 2024

I appreciate the excellent customer service I received throughout this process. Your team's professionalism and efficiency have made a positive impression on me. I am grateful for your commitment to customer satisfaction.

Mikawim
United States
3 months using the app
May 3, 2024

Useful customer service!!!!

BWET Swimwear
Hong Kong SAR
3 months using the app
Edited March 8, 2024

It is so easy to navigate just as the name implies, and trust me, their customer support is top-notch.

Snag it
United States
3 months using the app
Edited July 3, 2024

I've had a great experience with Facebook and Instagram Ads. Their AI-driven targeting is precise, reaching the exact potential customers and delivering a good ROI. These platforms are essential for boosting engagement and conversions.

AVON
United Arab Emirates
4 months using the app
April 15, 2024

I contacted Easy Adds through the support ticket for some help. The support team, Millenni especially, was prompt and helpful. She answered my questions thoroughly. Finally, my issue solved quickly.

Diaramart
Finland
16 days using the app
May 9, 2024

Very good customer service

Crafts Casings
Kenya
About 2 months using the app
Edited February 8, 2024

I didn0t used so much this plugin due to health reasons but it seems great. I contacted the support for some questions and the support is a 5-stars service !! Just great to communicate with.

Thank yiu again!

Yuva
Switzerland
12 days using the app
April 1, 2024

Only started using this app today and already I am loving it, Thank you

DIG N DECKER (PTY) LTD
South Africa
25 days using the app
March 4, 2024

This app is horrible. It will take credit for every sale even if the add had nothing to do with it. They should be closed and not allowed to operate. Scam. Funnel doesn’t work either. When you try and reach out you can only speak to ai and there ai answers barely answer questions they just forward you frequently asked questions that don’t answer your questions. Easy ads more lie throw ur money down the drain!!!

Stoked Snow
United States
28 days using the app
Easy Ads replied March 5, 2024

Hi Stoked Snow,

Thanks for reviewing Easy Ads!

Kindly note that Easy Ads for Facebook Ads is a Badged Meta Ad Technology Partner; any data shown on the app is tracked by your own Meta Pixel.

In fact, you can double all data shown on your Easy Ads dashboard on your Meta Ads Manager.

Since the introduction of iOS 14, attribution issues have become more common and not limited to third-party app users. We encourage you to research this and learn more from the Facebook Ads community.

Also, kindly note that our customer support is formed by humans, not AI. In fact, AI technology is not advanced enough to operate a live chat on a scale such as Easy Ads.

Our support team replied to your message which you still need to read.

We look forward to getting your reply on the email sent to you.

Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads