Reviews (268)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products like ebooks and software, noting its easy setup and features such as PDF stamping and download limits. They appreciate the customization options and smooth Shopify integration, enhancing user experience. The support, especially from developer Axel, is frequently highlighted for its responsiveness and effectiveness.

May 5, 2022

The App is excellent and very user friendly. It has great features and is highly customisable. The support provided is really good, they're quick and helpful in answering the questions that we had. We would highly recommend this app for digital products.

88WIN
United Kingdom
11 months using the app
Axel Hardy replied May 5, 2022

Thank you so much for you wonderful review! You also helped me with some great suggestions that I will soon implement into the app. Thanks again 😉

March 8, 2022

The app has been very reliable the past year. Also very attentive developer. Thank you! Thank you! Thank you!

Shop | LigaInsider
Germany
11 months using the app
Axel Hardy replied March 9, 2022

Thank you so much for your review. I’m glad the app brings you the value you want. And I’m always here to help or to reply any questions merchants like you may have so I’m happy you mentioned it! Thanks again!

Edited October 17, 2021

We have tried well over 5 different download apps on Shopify and this is by far the best one! It's super easy to use and reasonably priced. Our customers love it as well !! Thank you!

moomysmilk
United States
10 months using the app
Axel Hardy replied October 18, 2021

Thank you very much! I really appreciate your kind words. My aim is to make the process simple for you to set up digital products using the app and for your customers to find it easy to download them. So I’m so happy that you mentioned the fact that you and your customers enjoy using it! Thanks again :)

April 13, 2023

Love the app. It works great for our digital books and the developer is very attentive to any questions or needs.

Mother Earth News
United States
10 months using the app
Axel Hardy replied April 14, 2023

Thank you so much for your review! And you are right? I’m always happy to help so don’t hesitate to get back to me if you have any questions about the app :)

September 22, 2021

Amazing app that works very smoothly - I haven't received a single support ticket related to customers needing help downloading their digital products, which is the best possible outcome for me. Since my customers use it without any issues or hassle, I'm happy and they are happy. The developer of this app is also very helpful and friendly. Highly recommended!

SaaS Design
United States
10 months using the app
Axel Hardy replied September 23, 2021

Thank you so much for your amazing review! If the app brings value to you and your customers, my goal is reached. New features are coming to the app in the next few days / weeks, I hope you will like them as well :) . Thanks again!

April 9, 2023

This is the best solution for selling digital products with Shopify. After a lot of research and testing we concluded that this app meets all the requirements with excellence. If you have any questions or problems, they provide outstanding support.

HIGHLIGHTS:
- Efficient
- Easy to use and setup
- High quality support

We highly recommend this app.

TrustCore
Brazil
10 months using the app
Axel Hardy replied April 10, 2023

Thank you so much for your wonderful review. I'm always happy to help and always try to reply to everyone within a few hours max - thanks for pointing that out and thanks for recommending the app to others :-)

September 7, 2022

This is our first time with this type of product and the customer service that Axel Hardy provides is next level excellent. The app is easy to set up and I look forward to working with Easy Digital for the long term. I do not hesitate to recommend.

Cook Real Mexican
Canada
9 months using the app
Axel Hardy replied September 8, 2022

Thank you so much Diane! Your kind words mean a lot. I will always be happy to help or if you have any other questions about the app :-)

Edited July 21, 2022

A great app saves us lots of time and avoids spending unnecessary resources to implement something like this. And amazing support from the developer very welcoming to new features and ideas. Soon we will definitely upgrade to the business license. It totally worth it. Update after 5 months: The app keeps getting better with new features + the developer Axel is an amazing and friendly guy always supporting and putting an extra effort to help you with your business. Thanks for the great work!

TechClass Digital Academy
Finland
9 months using the app
Axel Hardy replied February 21, 2022

Thank you for your awesome review. I'm always happy to help so don't hesitate to come back to me again if you have any questions :-)

Edited September 13, 2021

Super fast, reliable and helpful support when issues come up - a customer claimed not to have received the automatic download, and Axel helped within one hour to fix the topic. Thanks! Great app! I just launched my eBook with it at: https://sustainavigator.com/products/ebook Easy to install, useful features (e.g., license keys, response mails) and a marvelous support in the process - fast, competent and very helpful answers by Axel. I would love to use the paid plan as it offers some more features but will have to sell first a few more books :-). Thanks and best wishes, Anke

Sustainavigator
Germany
9 months using the app
Axel Hardy replied January 6, 2021

Thanks a lot! Glad you were able to successfully launch your ebook thanks to my app :)

Don't hesitate to come back to me if you have any questions or need some precisions on how to use a specific part of the app!

February 1, 2021

There isn't any better digital product app out there! There are some others out there but THIS one is by far the best and easiest app i've ever used! Good job for making such an easy to use app!

Licentieverkoop
Netherlands
9 months using the app
Axel Hardy replied February 2, 2021

Thank you so much for your awesome review! Glad you liked it and don't hesitate to come back to me if you have any questions or suggestions about the app :)