Reviews (268)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products like ebooks and software, noting its easy setup and features such as PDF stamping and download limits. They appreciate the customization options and smooth Shopify integration, enhancing user experience. The support, especially from developer Axel, is frequently highlighted for its responsiveness and effectiveness.

July 7, 2023

I have tried different apps to sell digital products, and this app is the best.

It is easy to use, the support staff is friendly, their rates are quite good compared to the other apps. What I like the most is that my customers have had an optimal experience with their downloads, thanks to the clean design of the app.

Cleermoz
United States
9 months using the app
Axel Hardy replied July 7, 2023

Thank you so much! I’m super happy to read you like the user interface and my support !
I’m always happy to help so don’t hesitate to contact me again if you have any other questions :)

September 29, 2022

I must say this app is great. It is working as its promised. Customers service is 5 stars! Thanks Axel

Terabyte
Slovakia
9 months using the app
Axel Hardy replied September 29, 2022

Thank you so much for your kind words! I’m always happy to help - don’t hesitate to get back to me in the future if you need anything else :)

May 4, 2020

Very good application, simple and intuitive, the developer is extremely responsive to your questions!

Slim Forme
France
8 months using the app
Axel Hardy replied May 4, 2020

Thank you very much for your amazing review. I'm always happy to help when I can and your suggestion will definitely help to improve my app : thank you :)

Edited August 3, 2023

Axel is the most genuine and kindhearted entrepreneur I’ve dealt with in a long time. I had a problem and he made it right. I was wrong to think harshly of him. I misunderstood his product and he was very decent about it. Strongly recommend for your needs. Good people. Good service.

Atramenta
United States
8 months using the app
Axel Hardy replied August 2, 2023

Thank you so much. I’m so happy I found a way to contact you to offer you a solution here. I wish you the best for the future.

November 16, 2021

evaluated a couple of apps and this one by far is the best one that suits my needs. Good flexibility and selection of features. Would love to support adding multiple fields other than just the license key such as expiration, serial number..etc and also link to shopify inventory

resal games رسال قيمز
Saudi Arabia
8 months using the app
Axel Hardy replied November 16, 2021

Thank you so much for your awesome review! I am working on new updates for the app including the feature you suggested with new fields for the license keys. It's a big one but I'm on it! Thanks again :)

May 30, 2021

Excellent app for digital downloads and also excellent customer service. Used this app since we opened up shop and couldn't be happier with it!

G.A.R.M. Company
Sweden
8 months using the app
Axel Hardy replied May 30, 2021

Thank you very much for your review! I’m always happy to help you when you have any questions so don’t hesitate to come back to me directly in the chat or via e-mail :) . Thanks again!

August 26, 2021

Very cool app doing what it should do. Also very fast and super helpful support. Big thanks to Alex for making this!

Dermatopathology Books
Austria
8 months using the app
Axel Hardy replied August 27, 2021

Thank you so much! I’m always happy to help so don’t hesitate to contact me when you have any questions about the app. Thanks again for your review :)

August 8, 2020

Awesome app, awesome customer support and all the features you'd need in a app for digital downloads! Don't hesitate just download!

Femmagic
United States
7 months using the app
Axel Hardy replied August 10, 2020

Thank you very much! I really appreciate and am constantly adding new features based on merchant's reviews like yours :)

May 2, 2023

Easy Digital Products is an excellent solution for anyone who wants to automate the delivery of digital products from Shopify. The app is incredibly easy to use and allows you to set up the entire process in just a few simple steps.

One of the standout features of Easy Digital Products when compared to other plugins or SaaS add-ons is the amazing creator of the solution, Axel Hardy, he is incredibly responsive and helpful.

Mais Loot
Brazil
7 months using the app
Axel Hardy replied May 2, 2023

Thank you so much ; not only for recommending my app but also for your kind words! I'm always happy to help and you have my email if you have any other questions / requests. Thanks again!

November 20, 2023

We really wish we'd downloaded this app a lot sooner. We were stuck with Shopify's terrible digital downloads app for eight months, facing non-stop issues and constantly having to apologize to our customers over email about their files.

Ever since we switched to this app, it's been like a breath of fresh air. Our inbox is finally quiet, no more problems! The interface is easy and smart, does exactly what we need. And if a customer can't download a file, there's a simple button to refresh their links. We absolutely love this app - it's made a huge difference in our business and in our customers' experience. Plus, Axel is really on the ball and super helpful.

Cinegrams
United Kingdom
7 months using the app
Axel Hardy replied November 22, 2023

Thank you so much for your wonderful review. It also means a lot because it is the 200th review on the app, which is amazing. Thanks a lot!