Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products like PDFs, software, and courses due to its user-friendly interface and quick setup. They appreciate its efficient management of digital products, ability to handle large files, and customization options. Features like refreshing download links and limiting download counts have reduced customer complaints. The developer is praised for excellent customer support and the app is valued for its reasonable pricing without per-sale fees. Merchants find it reliable and time-saving.

September 24, 2020

I love that this app gives my customers a super straightforward and, most importantly, reliable way to download their files. This app is very easy to use, and the developer is so helpful. Highly recommend it!

Stranded with You
United Kingdom
5 months using the app
Axel Hardy replied September 24, 2020

Thank you so much! I wanted to make an app that is super easy to use for both the merchants and the customers of your store. I'm super happy to read that you mentioned those points :) and thanks for the kind words about my support, I'm always here if you need some help or have any questions ;-)

October 5, 2020

Perfect app and really good fast support.
I works good and the owner of the app is really great guy that helps you really fast

IzzyCommerce
Netherlands
5 months using the app
Axel Hardy replied October 6, 2020

Thank you so much! Always a pleasure to help and glad you like the app!

February 16, 2021

What used to be 10 hours of work per week is now zero. No more customers waiting, no more emails needed to be sent manually. everything is working super smooth. Plus, exceptionally beautiful customer service!!

RENIWN
Canada
5 months using the app
Axel Hardy replied February 16, 2021

Thank you so much for this wonderful review! Glad to read that my app is bringing value to your store. I'm always happy to help and reply your questions either in the chat of the app or by email directly, thanks for your kind words about my customer service :)

October 24, 2022

Very easy to integrate in the workflow, especially if you have multiple variants and categories! Recommended!

Trending Stock Videos
Argentina
5 months using the app
Axel Hardy replied October 24, 2022

Thank you so much! Don't hesitate to get back to me if you have any other questions : you already have my email :-) !

February 17, 2021

I tried all apps for downloading files, I sell eBooks, every app have little bit different functional and process of downloading files is different! I choosed this app because I like how it looks in order page: customer see every product and click "download" button, in the same order page customer see process of downloading. Also I like that with this app my customers has two mails after purchase: one mail from my store, second mail from app- because sometimes mail can disappear in spam, so two mail is more sure about my customers will have their link after purchase! Support of Alex is great, very fast, if have some confusion- write and get help! Thanks! Best regards, Eleonora

FASHION DESIGN BOOKS
Ukraine
5 months using the app
Axel Hardy replied February 18, 2021

Thank you so much for this very complete and wonderful review Eleonora! It really makes my day! And I was super happy to help you and don’t hesitate to come back to me again if you have any other questions about the app :)

August 11, 2021

Once we set it up the only thing we needed to do was to ensure that we kept an eye on how many of our licenses were left. You can tag different sets of licenses so that they proper ones are delivered with the right product. This app works so well that you almost forget it's even there, we've had no issues delivering almost 1000 licensees, and there has been ZERO issues. We've not had one support case about a user not getting their license or not being able to find it. This is the mark of a great app.

Ellusionist
United States
4 months using the app
Axel Hardy replied August 11, 2021

Thank you so much for your very complete and honest review, I appreciate your kind words about my work a lot! You know that you can contact me anytime when you have any questions or requests about my app through the integrated support chat :)

May 11, 2022

Been using this for a number of months now and works well. No issues to date and very easy to use. Thanks.

Revega
United Kingdom
4 months using the app
Axel Hardy replied May 11, 2022

Thanks for your review :)
Glad you like it and I'm sure you will also enjoy using the upcoming updates I'm preparing for the app. Thanks again!

September 16, 2021

Support is great - super easy to use. Very reasonably priced - highly recommend 10/10. Really enjoying and so far no issues with customers downloading!

El Print Latino
United States
4 months using the app
Axel Hardy replied September 16, 2021

Thank you so much! I'm really happy that you mentioned the fact that the app is easy to use : it's definitely one of my main priorities when I add new features. Don't hesitate to ask if you need anything else, I'm always happy to help. And thanks again for your kind words :)

February 20, 2021

Excellent product. I highly recommend it. Congratulations! It worked very well in my digital store. Upgrade only to multiple files per product. Thanks.

ETS2 Rotas Brasil
Brazil
4 months using the app
Axel Hardy replied February 20, 2021

Thank you so much! Glad you liked the app! You have my email if you have any questions about the app, I'm always happy to help. Thanks again :)

December 21, 2022

This app is easy to use and has been very helpful. Axel is very responsive and helpful, always open to suggestions.

Maruzen Textbooks
United States
3 months using the app
Axel Hardy replied December 22, 2022

Thank you so much for your review and for the great suggestions you provided by email to improve the app!