Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for optimizing delivery operations, praising its seamless Shopify integration, route optimization, real-time monitoring, and customizable routes. They appreciate the user-friendly interface, custom stops, multiple driver support, and automatic customer notifications. The responsive support team and their willingness to implement feedback is also commended. Merchants of all sizes report significant reductions in delivery times and find the pricing reasonable and flexible. Additional features include detailed analytics, proof of delivery options, recurring order compatibility, and syncing with apps like Airtable.

September 14, 2023

I am so in love with this app. I just did today's delivery route in 6 MINUTES!! This was taking up an hour of our time before (using a professional delivery system but it wasn't integrated with Shopify). I have all my tags set up to catch orders and put them into runs automatically. I can add manual stops. I can adjust. I just just just love it so hard.
Plus - I just sent an email when they asked for feedback and there was an email waiting for me the next morning from an actual human that was very helpful!
My worry was the the additional costs but turns out that's just how many texts you choose to have sent out. You can control that too.
Love love big love <3

The Prep House
16 days using the app
July 11, 2023

Absolute game changer for our business! We came across to EasyRoutes after trialling another app that wasn't quite able to do everything we needed. This works natively inside Shopify and makes organising your orders and drivers straightforward, allowing us to make our deliveries a lot more efficient.

The ability to customise each route individually means we can route hundreds of orders, being dispatched from multiple locations across the country in just a few minutes. The route and stop customisation options have basically everything covered, stop times, delivery windows, you name it, it's probably in there! The notification options are also great.

Boris and the team have supported us on our fairly complicated setup, and they are quick to respond and take on board feedback. The best part is they actually deliver on the feedback and have implemented some features we requested.

I highly recommend this app to anyone needing a business delivery solution.

Frozen Service UK
United Kingdom
About 2 months using the app
Roundtrip replied July 24, 2023

Thank you so much for the fantastic review! It's really great to hear that EasyRoutes has been a game-changer for your business.

You've been making the most out of all the features, from organizing orders and drivers to customizing routes. We're so pleased it's saving you so much time!

Our team are absolutely thrilled with your kind words. Feedback like yours is what inspires us to keep improving. We're so glad we could support you through your setup, and it's wonderful to know that our responsiveness and feature implementations have made such a positive impact.

Thanks again for choosing EasyRoutes and for sharing your experience with others.

January 30, 2023

We used the Shopify Local Delivery options for two years, it was riddled with bugs and limitations and simple tasks could not be completed due to software constraints. We found EasyRoutes Local Delivery and all of our problems were solved! We can now add manually created orders to our delivery list along with orders that the customer marked for free shipping, but is in out local delivery area. We can get the product to the customer faster than USPS. The UI to create, move and add stops inside EasyRoutes is genius and makes it so easy for us to plan routes. The mobile app on iPhone is great as well. Easy to read, details of the orders shown on screen and ability to update the status of the delivery to the customer is great. We highly recommend EasyRoutes to any Shopfiy customer using Local Delivery. We looked at several options, but for the features and price, EasyRoutes was hands down the best choice. Try it for free, the free option has everything you need to test and see that this is the best local delivery store companion on the market. There is also a free trial of the paid features. What are you waiting for.. Install it!

Third Day Coffee Roasters
United States
About 2 months using the app
Roundtrip replied January 30, 2023

Thank you for the glowing review! We're thrilled to made a positive impact on your business. Your kind words mean a lot to us and we appreciate your support. Thank you for choosing EasyRoutes!

September 6, 2023

We run a business selling big bulky tonne bags of logs and topsoil and easyroutes has been game changing for us. We were looking to improve on a system of stacked packing slips being handed over physically to our driver and we were immediately impressed with easyroutes. Here are a few of the texts sent from myself to my brother when i started playing with it:

"there's some absolutely sick delivery apps. literally installed one 2 mins ago and already impressed."
"literal gold struck"
"plots all the deliveries on a map"
"it's gonna change the world"
"think the paper days are over"
"i'm going to be sick with excitement"

The team have been great and super responsive too. There have been views that have been altered to work better with our operation and me and Boris went back and forth extensively to work out how best to code in our delivery times given we don't like to use date picker apps.

If you have a shopify business heavily reliant on local delivery, you'd be insane not to give this a go.

Mr. Logs
United Kingdom
28 days using the app
Roundtrip replied September 11, 2023

Thank you for sharing your fantastic experience with EasyRoutes! We're thrilled to hear that EasyRoutes has been a game-changer for your business, especially when dealing with large and bulky deliveries like tonne bags of logs and topsoil. Your enthusiasm and feedback are greatly appreciated.

It's great to know that our team was able to collaborate with you to customize EasyRoutes to meet your specific needs. We're committed to providing practical solutions for businesses like yours. Your recommendation to fellow Shopify users is invaluable, and we're here to support your local delivery needs every step of the way.

Best regards,
The EasyRoutes Team

November 23, 2022

This app has changed our business OVERNIGHT! We are a well-established company, and even still...we used to make routes MANUALLY, map them MANUALLY, and use shared notes to give our drivers lists of stops MANUALLY. UGH. This app is PERFECT and saves us many hours a week. Customers are loving the tracking feature. They know exactly when we're coming. That's huge. No more "when's my order coming phone calls". We are using the Premium version. I could list 100 awesome features on this app...but just try the free trial for yourself and you'll see. Many of the features are SUPER CUSTOMIZABLE, so you'll certainly find the perfect fit for your delivery team. We did have questions after trying the app for several days. We reached out to EasyRoutes and we were pleasantly surprised how helpful they were. This app is clearly a labour of love for them. It's awesome!

MB Grocery
11 days using the app
July 19, 2023

After we migrated to Shopify we were told how EasyRoutes could be a potential game changer over the previous tool we had been using. I admittedly was a bit skeptical, but EasyRoutes made sure to swiftly change my mind. Our delivery coordinator continues to sing its praises.

EasyRoutes has taken a 6 hour a week job and turned it into a single hour.

Features worth highlighting:
- Easy deployment of routes to delivery drivers via text
- Efficient route sequencing (that takes removal of U-turns into consideration)
- Robust fulfillment options that include standardized text messages and picture capture
- Analytics that accurately capture the efficiency of each route

Great tool that works seamlessly with our Shopify store. I strongly recommend this to others

The Real Good Life
United States
7 months using the app
Roundtrip replied July 24, 2023

Thanks so much for your kind words! It really warms our hearts to hear that EasyRoutes has made such a big difference in your work week. It's not every day you get to hear that you've turned a skeptic into a fan!

We're delighted to know that the features we've put in place, from efficient route sequencing to robust fulfillment options, are making your job easier. It's our goal to give you guys more time to focus on what truly matters in your business.

Your recommendation means the world to us. Thanks again for your support!

October 31, 2022

Just getting switched over to Easyroutes and have found so many useful features! I also reached out to the team to edit/modify our order sheets so that they print out as useful sheets to us. They were AMAZING. They investigated the issue and found a solution quickly. Thank you so much. Looking forward to new features/settings as you continue to grow.

United States
About 1 month using the app
April 21, 2023

We have had a great experience in our early stages with EasyRoutes Local Delivery. The app has simplified our delivery workflow significantly and allows us to be significantly more efficient in our delivery and also reduce human error thanks to it's direct integration with our Shopify Store. We deliver to a large geographical area and the routing works well with our large list of delivery locations. The drive app that pairs with this is simple, clean and easy to use. Our customers have already expressed how much they love having tracking information and estimated arrival times.

We have also received very strong customer service, including on-boarding and very prompt response to questions along the way. I would strongly recommend this app to anyone looking to increase efficiency and simplify their delivery process.

Grand Dog Essentials
About 1 month using the app
January 11, 2023

Does exactly what we need. Efficient, clean, and great to coordinate our deliveries. I couldn't recommend more. One thing I would love to see as a feature though would to be able to sync with multiple shops on a single route. You can import stops into the route from another shop, but there isn't the order fulfillment and syncing when you manually import the stops. Overall a fantastic app!

Fiddlehead Coffee
United States
7 months using the app
February 2, 2023

100% recommend. If your business does any sort of residential or commercial deliveries you need this app. Very easy to use interface and fantastic customer service. We have a very complicated system that used to take half a day to sort out the routes. Once we switched to Easy Routes, we complete our routes in less than 5 minutes. Do yourself a favour and try it out. Thanks team!

Simply Raw Dog Feed
Over 2 years using the app