Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient delivery management features. It's praised for its seamless Shopify integration, automatic route generation, real-time tracking, and customer notifications. Merchants appreciate the customizable routes, user-friendly interface, and exceptional customer support. The app is reliable even during high order volumes and is scalable for all business sizes. Merchants report significant time savings and improved customer satisfaction due to automatic delivery status updates. The app is continuously improved based on merchant feedback.

December 7, 2020

The EasyRoutes app saves us probably 40 hours per week, and I can genuinely say it would be hard to run our business without it. We're New Zealand's biggest Christmas Tree delivery and removal company with many trucks on the road each day during the festive season. Before we used the EasyRoutes app all our orders were maintained in spreadsheets, and everything we did was very manual. We needed to manually enter order details into a spreadsheet then look at a map and figure out the best route, then last minute changes would be made by pen. Now however, all our order data remains in shopify, which syncs perfectly with EasyRoutes. We plan our routes each morning with three clicks of a mouse which is a massive time saver. How we use EasyRoutes: we just tahg each order with the relevant date then on the date create a delivery route based on the Date tag. It's fast and easy but also has reduced the errors that came from manually entering details and changes outside of Shopify. I'd also like to add that even though we are a small business on the other side of the world, the team have been fast to implement changes to the platform to help accommodate our needs. They are friendly and competent, great service. If you run local deliveries as part of your business and need to streamline your workflow to save time and improve accuracy - I HIGHLY RECOMMEND THIS APP. I was not paid to review this and normally don't bother with reviews - but this app has made our jobs so much easier that we're very grateful to have it and wanted to let other small business owners know there is an easier way to plan their routes! Cheers, Mike from Misa Christmas Trees

Misa Trees
New Zealand
27 days using the app
February 10, 2021

I use this app to route the most efficient routes for my drives. Very simple and easy to use app. You can share the routes easily with your drives. I had some troubles navigating the app at first. I sent an email to the team and a representative called me with in minutes, he was very helpful and made sure that all my needs were met. I would highly recommend this app for anyone offering local delivery.

Love By The Dozen
26 days using the app
February 9, 2022

WOW! What an outstanding app. Easy Routes is very easy to use for both our admins as well as our drivers. Shopify's app is quite functional but lacks the flexibility we need, especially when a customer calls and asks us to deliver an order they had previously thought they would pickup. The integration with Shopify seems to be flawless so far. We've been using it for a week for all our deliveries with no issues. I've found the developer to be very responsive to my requests as well. I have no hesitation in recommending this app.

I Have a Bean
United States
22 days using the app
May 19, 2022

The app is so easy to use and so helpful.
In one place we are able to organise all the deliveries, send to the customer the tracking, and upload pictures of the product and signature of the customer once delivered. And the support team is great. Helpful and quick to reply to your email. Recommended!

Peggy Porschen Cakes Ltd
United Kingdom
15 days using the app
July 29, 2020

Unbelievable! I just never find such cool APP! it helps me with everything! I like it!!!!!!!!!!!!!!!

iHandy Tools
United States
14 days using the app
November 23, 2022

This app has changed our business OVERNIGHT! We are a well-established company, and even still...we used to make routes MANUALLY, map them MANUALLY, and use shared notes to give our drivers lists of stops MANUALLY. UGH. This app is PERFECT and saves us many hours a week. Customers are loving the tracking feature. They know exactly when we're coming. That's huge. No more "when's my order coming phone calls". We are using the Premium version. I could list 100 awesome features on this app...but just try the free trial for yourself and you'll see. Many of the features are SUPER CUSTOMIZABLE, so you'll certainly find the perfect fit for your delivery team. We did have questions after trying the app for several days. We reached out to EasyRoutes and we were pleasantly surprised how helpful they were. This app is clearly a labour of love for them. It's awesome!

MB Grocery
11 days using the app
August 11, 2022

We are very impressed with this app so far - we have been using it for about a week and are thrilled with how it integrates with our shopify orders and saves us so much time creating and updating our delivery routes. Customer service has been incredibly responsive and helpful, and very open to suggestions and feedback. The customer facing side is very thorough and detailed, giving our customers the ability to track their order. Overall we are thrilled and are looking forward to this helping our busy season run smoothly!

Luft Balloon Store
United States
8 days using the app
August 23, 2021

Really cool and great support! I have to write 100 characters but that's ok it was worth it totally

Lake local
New Zealand
4 days using the app
July 21, 2022

This app is EXACTLY what I needed for my wholesale delivery routes. I was tired of getting the "Any idea when your driver will get here?" text messages from our wholesale clients. This app takes care of that issue and then some! It sets the "fastest" route and displays it to both me and my drivers. It notifies our clients when the delivery driver has left the facility. It gives them an ETA. It notifies them when their order was delivered by email, text, or BOTH! I had a couple of questions, I emailed the company, and within 24 hours, I was on a ZOOM call with one of the founders, and my issues were solved/explained...AMAZING app and an AMAZING staff...quick looking...just install it!

Bliss Artisan
United States
2 days using the app
December 31, 2020

LOVE! This app is awesome and a life saver. After a local news station did a profile we got a TON of new orders and if hadn't been for easy route pro, I'm pretty sure we would have failed. This app does everything I need it to do. It reads all of my recurring and local delivery orders - this was a major sticking point for. us on other deliver apps that wouldn't read the recurring orders. But this one does. Then it creates this very easy to use list of orders that has a big visual indicator of which orders have been planned into a route yet or not. It's easy to plan and switch routes. You get immediate feedback about your route with the 'reoptimize' button to see if the route makes sense. They've though of everything. This app allows you to share a route with your drivers and can push the route to google maps - so KEY and so Important because all drivers use google maps. Then it comms with your customers through simple actions the driver takes on her phone. And we also really love that it shows the full inventory that drivers can see, and switch. They can see the list by product, or by order. This is so important to prevent confusion. This app is AWESOME!

Javi's Gravy Sauce for Dogs
United States
About 8 hours using the app