EasyRoutes Local Delivery

EasyRoutes Local Delivery

Reviews (134)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing delivery efficiency and customer satisfaction, noting significant time savings in route planning. Its seamless Shopify integration, features like live tracking, customizable routes, and multi-driver support are particularly valued. Real-time customer tracking and notifications enhance the user experience. The app is reliable even during peak times, and the support team is responsive, regularly incorporating feedback into updates and new features.

June 14, 2022

A truly wonderful last mile delivery solution for a small business such as mine. It has all the features of a big brand solution at a very reasonable price point. It has made our operation look and run super smooth!

Butcher Baker Grocer
Australia
27 days using the app
June 14, 2021

Although I am using the application outside the USA and Canada, it is working very well and the support is excellent, the responses are very fast and accurate. Highly recommended.

Paula Benitez
Chile
27 days using the app
December 7, 2020

The EasyRoutes app saves us probably 40 hours per week, and I can genuinely say it would be hard to run our business without it. We're New Zealand's biggest Christmas Tree delivery and removal company with many trucks on the road each day during the festive season. Before we used the EasyRoutes app all our orders were maintained in spreadsheets, and everything we did was very manual. We needed to manually enter order details into a spreadsheet then look at a map and figure out the best route, then last minute changes would be made by pen. Now however, all our order data remains in shopify, which syncs perfectly with EasyRoutes. We plan our routes each morning with three clicks of a mouse which is a massive time saver. How we use EasyRoutes: we just tahg each order with the relevant date then on the date create a delivery route based on the Date tag. It's fast and easy but also has reduced the errors that came from manually entering details and changes outside of Shopify. I'd also like to add that even though we are a small business on the other side of the world, the team have been fast to implement changes to the platform to help accommodate our needs. They are friendly and competent, great service. If you run local deliveries as part of your business and need to streamline your workflow to save time and improve accuracy - I HIGHLY RECOMMEND THIS APP. I was not paid to review this and normally don't bother with reviews - but this app has made our jobs so much easier that we're very grateful to have it and wanted to let other small business owners know there is an easier way to plan their routes! Cheers, Mike from Misa Christmas Trees

Misa Trees
New Zealand
27 days using the app
February 10, 2021

I use this app to route the most efficient routes for my drives. Very simple and easy to use app. You can share the routes easily with your drives. I had some troubles navigating the app at first. I sent an email to the team and a representative called me with in minutes, he was very helpful and made sure that all my needs were met. I would highly recommend this app for anyone offering local delivery.

Love By The Dozen
Canada
26 days using the app
January 8, 2023

App works really well -- makes it super easy to offer local delivery and make routes for the team to drive. Support were helpful when we got in touch with a few questions, and the app is well designed. We don't offer local delivery year-round, so we'll be uninstalling until next season, but appreciate the app!

Dr Bugs Popcorn
New Zealand
25 days using the app
May 18, 2023

This app has revolutionized my business automation. I've been a loyal user of EasyRoutes since day one, and they consistently make impressive updates to enhance their services. The team is exceptionally responsive, friendly, and accommodating to my requirements. It streamlines customer messaging, delivery, and overall processes effortlessly. The integration with Shopify is a bonus, ensuring my fulfillment operations are meticulously organized and synchronized.

Setolicious
United States
23 days using the app
Roundtrip replied June 19, 2023

Hi there,

We're so glad that we are able to help you with running your own deliveries with EasyRoutes. Thanks again for your support and let us know if you ever need any assistance and we'll be here to help.

-Boris

February 9, 2022

WOW! What an outstanding app. Easy Routes is very easy to use for both our admins as well as our drivers. Shopify's app is quite functional but lacks the flexibility we need, especially when a customer calls and asks us to deliver an order they had previously thought they would pickup. The integration with Shopify seems to be flawless so far. We've been using it for a week for all our deliveries with no issues. I've found the developer to be very responsive to my requests as well. I have no hesitation in recommending this app.

I Have a Bean
United States
22 days using the app
January 12, 2023

Just installed and started to use EasyRoutes. So far things are very clean, straightforward and functional. Boris was great in helping me onboard and I'm looking forward to finding my groove with this helpful tool.

Missoula Cakes
United States
21 days using the app
September 14, 2023

I am so in love with this app. I just did today's delivery route in 6 MINUTES!! This was taking up an hour of our time before (using a professional delivery system but it wasn't integrated with Shopify). I have all my tags set up to catch orders and put them into runs automatically. I can add manual stops. I can adjust. I just just just love it so hard.
Plus - I just sent an email when they asked for feedback and there was an email waiting for me the next morning from an actual human that was very helpful!
My worry was the the additional costs but turns out that's just how many texts you choose to have sent out. You can control that too.
Love love big love <3

The Prep House
Australia
16 days using the app
May 19, 2022

The app is so easy to use and so helpful.
In one place we are able to organise all the deliveries, send to the customer the tracking, and upload pictures of the product and signature of the customer once delivered. And the support team is great. Helpful and quick to reply to your email. Recommended!

Peggy Porschen Cakes Ltd
United Kingdom
15 days using the app