Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient delivery management features. It's praised for its seamless Shopify integration, automatic route generation, real-time tracking, and customer notifications. Merchants appreciate the customizable routes, user-friendly interface, and exceptional customer support. The app is reliable even during high order volumes and is scalable for all business sizes. Merchants report significant time savings and improved customer satisfaction due to automatic delivery status updates. The app is continuously improved based on merchant feedback.

January 13, 2023

App works perfectly, it's great by itself, intuitive and easy to use. But what makes this review a 5 start, is definetly the team of developers that are amazing!

8 months using the app
Roundtrip replied January 27, 2023

Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that our app and team have exceeded your expectations!

February 27, 2023

I've been using it for a few weeks now and it's been very good. Support is excellent, and every time I write with a question I get a thorough and immediate response. They seem to care very much about the user experience and are always updating the app with new features to better it. Definitely recommend.

Link Haus
About 2 months using the app
January 30, 2023

After using the local delivery app for the last 2 years changing over to Easyroutes has been a seamless experience. The app is easy to use saving hours per week with our scheduling. The development team are great to work with and respond to all enquiries quickly with workable solutions. Highly recommend this app and team.


The Gas Guyz
About 1 month using the app
January 17, 2023

This app has transformed my business. It has made the deliveries so much easier. The support is fantastic !

Kettles Pottery Supplies
United Kingdom
About 1 year using the app
Roundtrip replied January 27, 2023

Thank you for the kind words! We're thrilled to hear that EasyRoutes has transformed your business for the better and we're glad that you found our support helpful.

January 8, 2023

App works really well -- makes it super easy to offer local delivery and make routes for the team to drive. Support were helpful when we got in touch with a few questions, and the app is well designed. We don't offer local delivery year-round, so we'll be uninstalling until next season, but appreciate the app!

Dr Bugs Popcorn
New Zealand
25 days using the app
January 12, 2023

Just installed and started to use EasyRoutes. So far things are very clean, straightforward and functional. Boris was great in helping me onboard and I'm looking forward to finding my groove with this helpful tool.

Missoula Cakes
United States
21 days using the app
October 12, 2020

Overall, great app and the new beta is better than the shopify local delivery because it's not restricted to "local delivery" tags and you can add/move stops. Great work! Suggestions: When I select orders to add to a new route, it would be great to see the number of orders I've selected (e.g. 27 Orders Selected). I'd like to be able to notify the customer about upcoming deliveries. I'd like to be able to send the whole route to google maps so that I can follow it that way. Even with 19 stops I don't see any directions. Right now I have to move between easyroutes for next stop, google maps for directions to next stop, then shopify for fulfillment after delivery. If we could at least add a fulfillment button to easyroutes and/or send the entire delivery list to google for continuous directions, that would be helpful.

Well Baked Box
Almost 3 years using the app
June 30, 2021

Great app, it helps a lot with local delivery. Does what it says it does and more. It still needs some little improvements here and there but it keeps getting better everyday. I love this app

Over 2 years using the app
September 16, 2020

This app is helping us so much to get through this COVID restriction period. I'll recommend to especially a small business owner who needs something to keep the business going and comes up to the solution to do the delivery instead of waiting for the customer to come.
It would be perfect if EasyRoute can do filter by tags and the route once created can be adjusted later. Thanks, Easy Routes team!

Over 2 years using the app
Edited November 29, 2021

Really good app that integrates well with our Shopify store. Customer service is outstanding and the team gets back to you quickly. If you run a delivery service you MUST get this app.

New Zealand
About 2 years using the app