Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient delivery management features. It's praised for its seamless Shopify integration, automatic route generation, real-time tracking, and customer notifications. Merchants appreciate the customizable routes, user-friendly interface, and exceptional customer support. The app is reliable even during high order volumes and is scalable for all business sizes. Merchants report significant time savings and improved customer satisfaction due to automatic delivery status updates. The app is continuously improved based on merchant feedback.

April 9, 2021

We use this app multiple times a week, so easy and convenient for us to plan our trips. We have been in contact with the developers with some feedback, some features were implimented immediately. It's been so wonderful to work with this team. I look forward to many years working together.

Forever Bee
About 2 years using the app
April 29, 2021

When my company first found this app, it was so close to being exactly what we needed. It is quickly becoming a perfect tool for our needs. The routing is accurate and intuitive, and the available options are very helpful. The best part of all though is the team behind it. We have had an open dialogue about what is and isn't working for a few months and they really listen. Their responses are very fast, and the team is swift to make meaningful changes. They go above and beyond to create the best experience. I highly recommend!

Illuminate Food
United States
Almost 2 years using the app
December 23, 2021

This app is perfect. The ease, attention to detail, intuitiveness and customizability are amazing. They also are constantly making updates and tweaks based upon our recommendations and are quick to respond to questions. Also very affordable!

Kardia Kombucha
United States
Almost 2 years using the app
June 7, 2022

I use this app to manage my weekly deliveries in-house with my team of drivers. It was especially helpful because my business is a subscription service and that type of order doesn't quality for Shopify's native route generator. This app does everything I need it for!

Over 1 year using the app
November 16, 2022

EasyRoutes Local Delivery is exactly the app we needed to help manage our team of delivery drivers and local deliveries. Sorting the Shopify orders into routes is easy and straight-forward, the email communications between us and customers is seamless, and the ability to track our driver's progress is essential. Communication with the developers is fast and always helpful. When we have had issues, Sevaan is available for a phone call and does what he can to assist us and make our experience better. Our drivers like the app because it is user-friendly and easy to learn. I would recommend EasyRoutes for businesses with local delivery drivers with multiple routes.

Over 1 year using the app
February 2, 2021

This software is great, we were using exported CSV files, then using an android app to run the routes, then inputting the data back into the spreadsheet to print and give to drivers. This literally is plug and play, filter the orders and run the route. Sends a notification when out for delivery and when the item is delivered. The dev team are awesome and have been implementing new features, even since I joined about a month ago. Keep it up! Fantastic value for money, saving me around 3 hours per week. Worth every penny.

Satan's Glaze
United Kingdom
Over 1 year using the app
July 18, 2021

Very helpful and friendly team, they take customer feedback and turn it into actions! Awesome team! It is great to work with them.

Lacher Patisserie
About 1 year using the app
August 5, 2022

We started using the app, liked it, but stopped because it didn't have the SMS notification option. They contacted me asking why we removed the app, I explained the reason and said we would go back once they had that feature. So we did, as soon as they told us they had the SMS feature running. We've been using the app for a few weeks, we still have some issues that we are trying to figure out together, but we love the app, its usability, and most of all the quick response and attention we're getting from their team to solve these bugs. A special shoutout to Boris who has been my main point of contact so far. The app is quite pricey, but if we are able to get to where we want, I believe it will be well worth the cost. PS.: We've been testing quite a few route planning apps since the launch of our startup (about a year and a half), and this has been the best app by far.

About 1 year using the app
September 9, 2021

Great product for small businesses who run delivery themselves. Works very nicely with Shopify admin and Shopify notifications. EasyRoutes has saved me significant amount of time generating routes, improved the customer experience by providing them with out for delivery notifications and tracking links, and has saved me time on order management/admin by updating the orders fulfilment status as and when they are delivered through the app. The support is very good and they are quick to iterate the product in line with customer suggestions. Top work team.

Butter & Crust
United Kingdom
12 months using the app
September 2, 2021

I needed a routing app to save me hours of route planning for my drivers. This app came to the rescue and did the routing automatically for me, giving me back hours. The Team at roundtrip were responsive to help me get started and getting my drivers using the routing tool. Even more positively surprising was that my feedback for UI improvements was taken on board and implemented also within days. I definitely would recommend this app and working with the team!

Lit Canteen
12 months using the app