Reviews (129)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product pages with videos from platforms like Vimeo and YouTube. It's praised for its theme compatibility, customization options, and smooth performance across devices. Many reported increased conversion rates after use. The support team is noted for their quick response and efficient problem-solving. The app is seen as cost-effective and good value for money.

July 31, 2018

This app is great! Works as advertised and the support is even better. My theme needed a few modifications to allow the app the work properly and Tanya promptly went it and got it up & running.

Thanks NexusMedia!!

Shrinkabullsstore
United States
7 days using the app
January 9, 2023

Perfect handy app with a great support team. Karina answered my questions and helped me figure out what I needed quickly. I highly recommend this app.

Easy Roller Dice Company
United States
7 days using the app
January 24, 2019

Very responsive support team, Ilia and Tetiana are very good and respond fast. App works fine on desktop, and very well on mobile which is most important to me. Keep rocking guys!

exploor
Peru
5 days using the app
August 23, 2017

Great App. Easy to Use. Does what is needed. Recommended!!!

Textile Technologies Europe Ltd
United Kingdom
5 days using the app
April 3, 2017

Very good service, would help to have some kind of documentation, but customer support did do the job at the end :) Worth your money. If a picture only says a thousand words, a video says it all.

Madlighters
Jordan
4 months using the app
October 28, 2020

This is a simple and intuitive app, works exactly as it says and meets my video needs perfectly. Their support is top notch. Fast turnaround. It didn't work completely right after the install. App support responded to my support even on a Sunday via email, and was able to get the issue fixed in a timely and effective manner. Thank you.

ThinkAirPurifiers.com
United States
4 days using the app
Edited January 21, 2022

Diese App ist super. Hatte anfangs Probleme, weil die Videos nicht dargestellt wurden. Der Support war mega schnell und hat direkt geholfen. Jetzt werden die Videos angezeigt und das wertet meinen Shop direkt total auf. Perfekt! Ich kann diese App zu 100% empfehlen.

MERLIN Didakt Onlineshop
Germany
3 days using the app
September 12, 2019

Really good app!! At first it didn't work properly on my theme, but NexusMedia got it fixed right away. I definitely recommend it.

FHI Heat™
United States
3 days using the app
July 8, 2021

The customer service attitude is very friendly, and they help to answer questions in a timely manner. This app is very useful and I like it.

uprettyhair
United States
2 days using the app
Edited November 17, 2019

video starts approx 7 to 10 second delay.customer not wait for video so no use if video run after 10 seconds.
support is good but product not worth .
How to remove junk of your app which is showing in meta ?

Silk kaftan
India
About 1 month using the app
NexusMedia replied November 1, 2019

Thank you for your review! Our app allows you to add YouTube and Vimeo videos, we don't host videos on our servers. There always is some delay as YouTube/Vimeo should initialize and preload some part of the video. It works in the absolutely same way when you embed YouTube/Vimeo code to your page. I'm afraid we can't make YouTube or Vimeo to load videos faster, that's out of our control, sorry.