Reviews (127)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product pages with videos from platforms like Vimeo and YouTube. It's praised for its theme compatibility, customization options, and smooth performance across devices. Many reported increased conversion rates after use. The support team is noted for their quick response and efficient problem-solving. The app is seen as cost-effective and good value for money.

June 18, 2019

Had a few issues with us having many plugins already so the app was not visible, contacted support and they were very responsive and quick to take action and solve my problem. Works seamlessly on our store, hopefully they will decrease the load time. Would recommend!

Wilex
United Kingdom
14 days using the app
Edited March 25, 2019

App is awesome. It does exactly what it promises to do. Support is amazing. If your theme needs minor tweaks, support takes care of the issue immediately. Great app, highly recommend it.

Mildan Market Inc.
Canada
14 days using the app
April 5, 2023

Never use this app they charge automatically extra money from ur account I'm used to that app and they charge me the extra amount I already uninstalled but they charge me.

I also request Shopify for ask refund with them asap

Digital Media Calendar
India
About 1 year using the app
NexusMedia replied April 6, 2023

Hi there!

We're really sorry for the confusion. Our app is using Shopify Payments and we technically can't charge you after the app removal. We've checked and found out that new billing cycle started just several days before you removed the app, so the payment for the next Billing cycle was already added to your Shopify invoice at the moment the app was actually uninstalled. As you've used the app just several days in that billing cycle, we're happy to issue the refund and our support team already did that and we sent you confirmation and more details to your email.

Best,
EasyVideo team

August 15, 2019

Excellent customer service. If the App does not work for your theme, they help you and configure it. 100% recommended. Thank you so much

Latingal
Mexico
12 days using the app
August 15, 2017

I love this app! Quite easy to use and really help me increase customer experience !

Cheap Basketball Shoe
China
11 days using the app
February 1, 2022

This team is awesome they did custom coding and everything we need for the product video. Fast replies and fast solution. Thanks alot!

Morpho Sleep | Sizin için uykuya çok çalışıyoruz.
Türkiye
10 days using the app
January 14, 2019

Really liked the app it is good it is perfect I recommend the app it is very good usable easy-to-use whenever it is the time come

Fullyorganics
Hungary
8 days using the app
July 31, 2018

This app is great! Works as advertised and the support is even better. My theme needed a few modifications to allow the app the work properly and Tanya promptly went it and got it up & running.

Thanks NexusMedia!!

Shrinkabullsstore
United States
7 days using the app
January 9, 2023

Perfect handy app with a great support team. Karina answered my questions and helped me figure out what I needed quickly. I highly recommend this app.

Easy Roller Dice Company
United States
7 days using the app
January 24, 2019

Very responsive support team, Ilia and Tetiana are very good and respond fast. App works fine on desktop, and very well on mobile which is most important to me. Keep rocking guys!

exploor
Peru
5 days using the app