Reviews (924)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

July 24, 2020

Himanshu helped me get my orders transferred from my shopify store and to Quick Books. Our antivirus software was blocking the scheduler. He was very helpful and knowledgeable. He also worked our anti virus software to help prevent this happening again. So appreciate his help and patience in working with me!

Primitive Star Quilt Shop
United States
Almost 6 years using the app
June 24, 2021

Shoeb Khan was very helpful in resolving a problem with my account. Appreciate the friendly service.

T-H Marine Supplies
United States
Over 5 years using the app
June 11, 2020

I can't imagine how we would be able to process this many orders without this app! It would really take us 10X longer to enter our orders into Quickbooks or even to sync the quantities between our Quickbooks inventory and Shopify! And Mudasir has always been SO helpful when I have had up to update, make changes, or even learn how to do something!

DEFINITELY worth it!

Health Center Store
United States
Over 5 years using the app
Edited March 23, 2021

HImanshu, helped us with a syncing error quickly and efficiently. We've used Webgility for many years now and have been very happy with the quick support and functionality of the product.

Harrison's Comfort Footwear
United States
Over 5 years using the app
May 16, 2019

This app helps to syn orders from shopify and we can easily chose to either bulk post or post individually into quickbook enterprise. Whenever we need help, webgility team is always there to assist. Recently we needed some customization work done, in order to match order total without having to manually make adjustment. The customization work was done and implemented in just a few days. Sabbu was the lead person who took care of us and he was great. You can count on webgility and the support team. One last word, unlike some apps, you can always reach one of the support team member to get help and to resolve whatever issue you have.

Taut® USA
United States
Over 5 years using the app
April 25, 2019

We've been using this application for about a year now. It has greatly simplified the data entry process. The onboarding session will take a bit of time but it will be worth it in the end. Their customer service is very helpful and I would definitely recommend this app for anyone using Shopify or Amazon.

TePe USA
United States
Over 5 years using the app
January 22, 2020

We were having issues with our product sync. Support team reached out quickly and efficiently solved our problems and got us back on track!

Headwaters Outfitters Outdoor Adventures
United States
Over 5 years using the app
August 10, 2023

We've been using Webgility for around 10 years. We currently have a Shopify store and two Etsy stores and we are able to successfully sync the stores' inventories with our Quickbooks master inventory. Webgility integrates well with Quickbooks. We download our orders from our stores into Webgility, print packing slips, process shiping, print labels and post to store and to Quickbooks. We've been very satisfied with Webgility. We run the system with an admin computer and two add-on computers with no issues.
The customer service is great. There is almost no wait time for technical support and the technical support team members are very knowledgable.

Earthly Adornments
United States
Over 5 years using the app
Webgility replied August 22, 2023

Hello. Wow. 10 years! What an honor to serve your business for a whole decade. We appreciate your kind words. As always, we're here if you need anything.

July 27, 2020

This is going to help me a ton with Bookkeeping. They were great with the Onboarding and walked me through, step-by-step. I am very happy so far. Palash helped with making sure my QuickBooks was mapped correctly. Thanks,

MDUB Athletics
United States
Over 5 years using the app
Edited April 30, 2019

We have used webgility for 5 years. It has streamlined our work process and been an integral part of our day to day.

Emotiva Audio Corporation
United States
Over 5 years using the app