Reviews (924)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

September 12, 2020

Webgility Desktop Sync is an AWESOME app, we cannot imagine running our Shopify store without it. The support has been incredible, with teams being available whenever we need to help us troubleshoot and fix any issues we have. Nikhlesh Verma worked with us outside of normal support hours to resolve a problem, and was amazing to work with. We highly recommend Webgility for anyone who uses Quickbooks!

The Path Bike Shop
United States
Almost 4 years using the app
October 20, 2020

Gurneet was very helpful and quick and resolved my issue easily. Very thankful for your support! I highly recommend!

Allysons Place
United States
Almost 4 years using the app
December 9, 2020

My experience with Webgility rep was amazing. She fixed our account and set up issues right away. thank you!!

Tammy Fender Holistic Skin Care
United States
Almost 4 years using the app
Edited October 21, 2019

Himanshu
Very helpful and quick to resolve the issue. He helped me changing the password for Webgility and our account and we do recommend this application.
Thank you.

SuperMagnetMan
United States
Almost 4 years using the app
October 15, 2019

Mudasir Z Mir was amazing! He was very nice and helpful. He fixed my problem in less than 30 minutes.

TreadWright Tires
United States
Almost 4 years using the app
Edited June 19, 2019

Himanshu was very helpful and answered all of my questions. He helped our inventory sync properly and updated our store

Kissui
United States
Almost 4 years using the app
December 4, 2020

Very good support !posted orders to quickbooks with the shipping information and also about payment mapping...

MOIRA BEAUTY
United States
Almost 4 years using the app
September 10, 2019

MUdasir Zahoor - Very helpful, fast, efficient and all - around amazing!

Thank you Mudasir!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

iDecoz
United States
Over 3 years using the app
Edited July 20, 2020

Nikhlesh was very helpful, patient, and professional while helping me with our Webgility issues. Webgility is a great software program that reduces manual entry of our orders into Quickbooks. Absolute time saver. Nikhlesh is very knowledgeable with the interface of Webgility and Quickbooks and Shopify. Nikhlesh assisted as much has he could and this resulted in solving my issues.

Kid Made Modern
United States
Over 3 years using the app
January 14, 2020

Very helpful to assist with the webgility upgrade. The person helping is Vipin.
I highly recommend the app for ease of use and integration to QB

LBC Lighting Pro
United States
Over 3 years using the app