Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless QuickBooks integration, efficient data transfer, and multi-channel order management. Many find it useful in reducing manual work and streamlining operations. The customer service is often praised for its promptness and professionalism. While some merchants find the setup complex, the support team's assistance makes it manageable. A few have encountered issues with sales tax mapping and platform integration, but these seem to be rare.

May 1, 2019

I found this application is best application for the inventory syncronization. I am using this application for multiple shopping carts and the automation does the sync for me automatically for me.
About its support so they have best in class customer support even on chat and on phone as well.
I will recommend this application for all ecommerce users.
Himanshu you are the star.

Perfumeonline.ca
Canada
Almost 3 years using the app
April 12, 2021

Anon was a great help with getting my Errors resolved in Webgility....................................

Shop Heart and Home
United States
Almost 3 years using the app
October 26, 2021

Fantastic customer service. Great resource for Quickbooks. Thank you Smita Sharma for all your help.

The Midi Store
United States
Almost 3 years using the app
October 9, 2020

Very happy with the app, its helped me saved time. We had some issues initially setting up but they were very responsive and diligent in solving the issue which is rare (most software companies are aggressive in sales but then a nightmare in tech support) Webgility so far has exceeded my expectations, would recommend 100%

ROCO 4X4
United States
Almost 3 years using the app
February 14, 2022

WE have used Webgility for years to post our orders through to Quickbooks and it works great!! The support team is amazing! Ashish just helped me trouble shoot a posting hiccup and we found the issue really quickly! I would highly recommend Webgility!

Nupafeed® USA
United States
Almost 3 years using the app
March 31, 2022

Ashish really took the time to help get our complex setup working properly. And it was a LOT of time. He exhibited a lot of patience and a willingness to help resolve difficult problems. I work with tons of software vendors and these guys consistently provide the best support of any of them. I highly recommend this product and the team behind it.

WeRateDogs
United States
Almost 3 years using the app
March 22, 2016

Great App, and excellent customer services. QB expert team is fantastic - extremely knowledgeable. Tech Support is great!

Debbie Katz
United States
Almost 3 years using the app
February 17, 2020

Nikhlesh is the best!!! He answered everything I needed and was so patient and helpful. We were having issues the way our tax was being imported and he managed to clear everything up as well as some item importing. Their customer service is excellent. The tool requires some set up, there are so many settings that it is best to work with support, but we have been using webgility for years now and everytime I work with support our importing gets better and better. Thank you Nikhlesh!!

Silly Farm Supplies
United States
Almost 3 years using the app
March 17, 2021

shobhit was very helpful, took care of my sales tax linking right away, downloaded latest products from shipify and quickbooks.

Automotive Elegance
United States
Almost 3 years using the app
Edited June 17, 2021

Shobhit was our support agent and was very helpful in solving our problem! Seemed like there was an issue with our program files. They were knowledgeable and swift in identifying/fixing the issue. 5/5 support

Foursided
United States
Almost 3 years using the app