We use ECC for several different ecommerce platforms and the ability to use it for shopify, bigcommerce, amazon, and older platforms we used to use has been fantastic. With a bit of doctoring we're able to use it to separate items and feeds quite easily, while maintaining a central point of download. Managing several different companies and only needing to use one program is wonderful. Setup is easy and as technical as you want to make it. I do find that bigcommerce's API is sometimes very slow while interacting with it, but shopify is twice as fast so its clearly not ECC's problem.
It makes getting the orders into QB definitely much easier. The only annoying thing is it doesn't sync the order numbers. We would prefer our Shopify order # creates a web receipt of the same number.
Aries Apparel 2
Honestly it's not perfect and is generally laborious and too complicated for non-techy people. The best thing about the program is the support - they'll just fix whatever the issue is. So that's good.
It's not perfect but it saves us monotonous amounts of time entering items in two places.
We use Unify Enterprise to integrate our store with Quickbooks. Though it's not perfect, it gets the job done. We have to manually sign in to Single User Mode in order to push orders every day, but otherwise the process is smooth and Customer Service is usually efficient in fixing any problems we run into. Most difficulties are a result of (Slow)books.
Unify Enterprise has made my job easier. We had a system that synced orders from Shopify to QB Enterprise, but it expired so we chose this. It syncs well and easily. We categorize our sales by class and a class does not populate so I we have to do that manually, but it is more accurate and easier than entering entire sale. Also, we use different locations but we had to pick one for the sync and then go in and change the ones that were not that.
Overall, we are satisfied.
Great App, and excellent customer services. QB expert team is fantastic - extremely knowledgeable. Tech Support is great!
Great support - QB expert team is fantastic - extremely knowledgeable. Tech Support is great!
Willow Creek Canada
I am fairly new to this program but so far the program has been really good and we are excited about the possibilities it opens up.
Customer support is good. eCC is good at importing our retail sales through shopify. Payments only imported when the sale is imported as a sales receipt and not an invoice. Accounting methods may need to change. eCC is not equipped to handle both retail and wholesale customers with multiple payment terms. There are also some challenges with regard to items that are both taxable and non-taxable. Refund need to be entered manually into QuickBooks. All in all, it is better than entering all the transactions manually into quickbooks.