Reviews (923)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

September 5, 2019

Vinayak was very helpful and solved many of our current issues. I would highly recommend Webgility with Shopify integration.

Patterns of Evidence
United States
About 4 years using the app
July 8, 2019

We're using Webgility to manage multiple marketplace channels including Shopify and it works great! Customer service is super-responsive and knowledgeable as well.

Christmas by Krebs Wholesale
United States
About 4 years using the app
Edited June 9, 2020

Thank you for the help today. I am very happy with the app so we can save time as we do not have to enter every order manually.

Kidcarpet Shop
United States
About 4 years using the app
August 5, 2019

Accounting & Inventory sync saves us a great deal of time by bringing our orders into QuickBooks from Shopify.

Ben Hogan Golf
United States
About 4 years using the app
Edited December 4, 2019

Webgility is an integral component of our internal workflows. We integrated it June 2012 and it reduced our redundant manual data entry to almost zero. We process all orders through it and it seamlessly integrates our online store with QuickBooks. We would highly recommend Webgility to any business looking for a shipping integration app and even more so to a business in need of communication between their online store and QuickBooks.

Fluidnutrition
United States
About 4 years using the app
November 4, 2020

Game Changer !! We used to manually add all of our orders into Quickbooks and mistakes were made and it was time consuming. With Webgility we have time to work on our business and not do data entry. We have had a few issues with configuration but Nikhlesh our support person is excellent and has resolved any issues we have had !!

Leitner Designs
United States
About 4 years using the app
January 14, 2020

Customer support has great hours and usually no wait time. SC agent Vipin was very helpful and surely knows his way around integrations.

KABOOST
United States
About 4 years using the app
August 18, 2020

Webgility is a useful bridge between shopify and quickbooks and as a small company we've found the service useful. It may need certain per-requsites to function to its fullest - so do check on that. The company's biggest asset is their staff and the ability to reach and speak with them. I've had very helpful experiences and my recent call with Chandra Shekhar enormously helped me as we were taking some new steps within the company and with Shopify. Shekhar helped tweak things within Webglity to offer the outcome I needed. Thanks. Abbi

SustainableThreads
United States
About 4 years using the app
December 13, 2019

This app work great with Quickbooks Desktop. The support staff is always great to work with and alway gets the issue fixed on the spot, event if they need to do coding. It's worth all the money it cost, don't cheap out with the other apps, it's not worth the time.

Goldstrike
United States
About 4 years using the app
November 21, 2019

I've been using this app for about 9 months now and it works great. All the support staff at webgility from setting up the connections with Dave to all the tech personal like Mudasir Z Mir are great to work with. If you have any issues they answer the phone within minutes and help you find the fix.

Ciro
United States
About 4 years using the app