Reviews (924)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

Edited January 4, 2022

Himanshu
He helped us in posting orders and helped us in mapping items correctly.
I appreciate this...

Blooming Sweet Life
United States
9 months using the app
September 5, 2019

Mudasir Zahoor was great! He helped me figure out how to sync my customers and add the shipping field to my Quickbooks posted transactions. Excellent!

Germantown Yarn
United States
9 months using the app
April 2, 2021

This is a great product to link your brick and mortar sales with your online sales. Automatic and manual web flow made easy to understand by their amazing tech support. Would recommend

reneesbirkenstock
United States
9 months using the app
April 28, 2020

Vipon was excellent and very patient in helping with the scheduler. Great customer service! Love Webgility, what a time saver.

1800ceiling
United States
9 months using the app
Edited January 25, 2022

We had an issue with refunds not syncing and were connected with Aman to solve the problem. Aman was extraordinary, he took the time to fully understand our issue and check every detail involved. Aman found a quick solution in the config and double checked that the solution was working. An A+ support experience.

Anna Zuckerman Luxury
United States
9 months using the app
April 21, 2021

Great customer support. Works great with Quickbooks !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

GlassParency
United States
9 months using the app
Edited August 25, 2021

Great Customer Service, and easy to install. Arun ..........................................................................................

Elite Survival Systems
United States
9 months using the app
March 3, 2021

This is a very sophisticated app that can handle all my needs. It can start getting expensive ($100+), but well worth it. There customer service is immediate to respond and will walk you through most anything or try hard to find the answer.

LoveWell Boutique
United States
8 months using the app
Edited December 22, 2021

Every time I have called in for support from Webgility they are always very helpful and get things done right away. They have great customer service and always make sure that I have all my questions answered.

Shop Hidden Treasure Boutique
United States
8 months using the app
September 9, 2020

Kanishk was extremely helpful connecting Webgility to our Quickbooks and Shopify website - very pleased, thank you!

PahaQue Wilderness
United States
8 months using the app