Reviews (924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.
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Himanshu
He was agreat support and Always helpful and always super nice. This app works so wonderful and saves me time and money!!
I have had nothing but a wonderful experience using Webgility! Faizan helped me through every step and answered every question I had--and was so polite! The system is great for any business looking for a reliable software to use. Couldn't recommend more!
Palash was very knowledgeable and helpful. I asked a lot of questions and he was patient with all of them. Looking forward to working with him moving forward
I'm looking forward to having this app set up completed and seeing it in action. There was some pressure to rate the app before the implementation was complete so I originally rated it as a 4 pending completion. I'm now revising that to a 3 because of issues with communication from the implementation team. We are very close to completion, but after completing a step as instructed the progress has now been stopped for over ten days.
Webgility is a great tool to connect your online store to Quickbooks desktop version, Kanishk helped me set up our store quick and easy!
I was referred to this App by our web developer as an alternative the the less expensive or free Apps. Although the cost is considerably more the functionality is incredible actually beyond my expectations. I would highly recommend this to anyone that wishes to easily maintain accurate QuickBooks Online financial information from website sales.
5 star customer service:
First off I can't speak highly enough about the customer service from both Ishan and Faizan. From jumping on a call last minute to assist me with questions on how to's, calling seperately on a day off during their holiday and then again taking care of implementation calls to make sure all my issues and concerns were taken care of even on Labor Day holiday. It was very unexpected but so very appreciated!! They made sure that this online software was exactly what we needed to fix an issue that Intuit put on us by sunsetting a software without any solutions for our e-commerce business. I would recommend them both and Webgility as a company as they go above and beyond to make sure their customers are satisfied. Can't say thank you enough!!
The app works once it is set up but could be more user friendly during set up. Its a little cumbersome for average users.
I used this app to help me troubleshoot transferring products from QB to Webgility. I was able to figure out the issues and learn more about the product. The troubleshooting was successful.
Subscribed to
webgility Shopify sync to Quickbooks Online & eBay.
QBs worked well, tech support never got eBay sync to work. I cancelled and now they will not refund.
Not happy. Test before you buy with these guys