Reviews (924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.
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Very poor customer service, we lost thousands trying to integrate with them and they were not flexible at all with refunds. Do not make the same mistake we did, stay far away from these guys!
Himanshu was an amazing help for my support issue. I hope I can connect with him again if I have additional questions. Thank you.
I used the app to help with integrating our online store and in store business commerce. I like how it helps keep in real time all of my products and purchases. It has been very helpful to our business.
Intuit recently released Quickbooks POS V19 that boasts of E-commerce integration. The integration service is provided by Webgility. I faced challenges trying to sign up to a suitable package for our business. However, Mr. Vishal Talati came to my rescue and guided me accordingly - he was really helpful and knowledgeable about intuit/webgility collaboration.
So sorry to hear about your experience! We offer integration with QuickBooks Point of Sale at different pricing given our partnership with Intuit. Please visit https://qbpos.webgility.com to see pricing. Sorry for the confusion and we'll update our listing to clarify this.
Great support. Easy to contact. Able to find work-arounds for certain features and seem to be proactively working on updates to help us with tracking inventory across multiple locations.
These guys are knowledgeable and helpful. The reason for 4 stars instead of 5: (1) they kinda force everyone to give them a 5-star review at the end of the remote session with them--they literally go into the review, THEY click on the 5 star, and tell you to write. Has a tiny bit of a hostage-type feel to it. Too bad because they probably could earn the 5 stars ethically if they didn't do that. I don't think they understand the American mindset of their customers: the moment you mess with our freedom, we will protest. Hence the 4 stars.
Overall I've been very happy with the way this app works and when we have had issues the support team was extremely helpful and on top of it. The fact that they would set it up for you was so helpful and that they spent time showing you how everything worked meant that we were able to dive right into using the program rather than spend a lot of time trouble shooting. The only reason that I'm not giving it 5 stars is that we don't really like that we are committed to a year rather than able to do a month to month plan.
a little hard to get up and running. so far supportive on the tech end. hopefully will work soon. so
The price is very misleading. IT'S NOT $49 IT'S $249 MINIMUM A MONTH FOR QUICKBOOKS DESKTOP. This is not honest.
Thank you for the feedback on this. Our intention is not to mislead. We've adjusted the pricing shown on this app listing to more-accurately reflect the desktop offering and explicitly call out the online option. Webgility is incredibly robust, offering customers online and desktop options. Listing the online packages here is meant to inform those who happen to land on this listing, but are looking for a cloud-based application, that there are online options. Apologies for the confusion.
testing this app versus THUB. Don't have quite enough experience yet but i can say their support is awesome. very easy to get a hold of someone and easy to resolve issue as they can do a remote login. so far so good!