Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless QuickBooks integration, efficient data transfer, and inventory synchronization. It's praised for automating manual data entry, streamlining accounting, and supporting QuickBooks Online Product Bundles. Merchants value its ability to handle pricing mismatches, map Shopify SKUs to QuickBooks products, and manage tax and variants. The customer service is highly regarded for its responsiveness and guidance. The app's flexibility and regular updates to adapt to ecommerce changes are also highlighted.

November 8, 2019

Himanshu
He was agreat support and Always helpful and always super nice. This app works so wonderful and saves me time and money!!

Jerky Dynasty
United States
1 day using the app
May 20, 2021

I have had nothing but a wonderful experience using Webgility! Faizan helped me through every step and answered every question I had--and was so polite! The system is great for any business looking for a reliable software to use. Couldn't recommend more!

Dsquared Clothing
United States
1 day using the app
July 29, 2020

Palash was very knowledgeable and helpful. I asked a lot of questions and he was patient with all of them. Looking forward to working with him moving forward

SportEAR
United States
About 23 hours using the app
Edited August 11, 2020

I'm looking forward to having this app set up completed and seeing it in action. There was some pressure to rate the app before the implementation was complete so I originally rated it as a 4 pending completion. I'm now revising that to a 3 because of issues with communication from the implementation team. We are very close to completion, but after completing a step as instructed the progress has now been stopped for over ten days.

Jewel of Paradise - Fine Jewelry Sales - Hanalei, Kauai
United States
29 days using the app
January 16, 2020

Webgility is a great tool to connect your online store to Quickbooks desktop version, Kanishk helped me set up our store quick and easy!

aukgear.com
United States
About 21 hours using the app
October 22, 2020

The app works once it is set up but could be more user friendly during set up. Its a little cumbersome for average users.

Nancy Hammond Editions
United States
23 days using the app
April 15, 2020

I used this app to help me troubleshoot transferring products from QB to Webgility. I was able to figure out the issues and learn more about the product. The troubleshooting was successful.

Big Tree Bottles
United States
12 days using the app
August 13, 2020

I'm sure the app is great from other reviews, but I waited a 1 week for the set up call and with 15 minutes left rep claims to have internet issues and has to jump to another call right after mine. Ended up rescheduling a follow up 4 days later. Not the kind of service I would expect after paying for the year up front. I hope they're hiring more customer service.

Chudabeef Jerky Co. | Premium Beef Jerky
United States
14 days using the app
August 3, 2022

It was a nightmare. We tried to replace an existing app with this one for our Quickbooks sync, however, this app reorganized our inventory by adding a duplicate SKU of each product and then went back three months and created new invoices for every sale receipt we had done! This caused our inventory to be way off as the new invoices created took another item from inventory. We are still trying to correct this mess on our second day of making corrections. The support chat was unanswered, so I am guessing they are on the east coast and have limited hours.

FisheWear
United States
7 days using the app
February 16, 2021

I like that this app syncs my store inventory and orders, etc. from Quickbooks Point of Sale to my Shopify online store and vice versa. I have just begun using this app so it will take some time to give a proper review, but I believe that this app is going to meet my needs wonderfully.

Rumor Boutique
United States
5 days using the app