Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless QuickBooks integration, efficient data transfer, and inventory synchronization. It's praised for automating manual data entry, streamlining accounting, and supporting QuickBooks Online Product Bundles. Merchants value its ability to handle pricing mismatches, map Shopify SKUs to QuickBooks products, and manage tax and variants. The customer service is highly regarded for its responsiveness and guidance. The app's flexibility and regular updates to adapt to ecommerce changes are also highlighted.

October 22, 2020

The price is very misleading. IT'S NOT $49 IT'S $249 MINIMUM A MONTH FOR QUICKBOOKS DESKTOP. This is not honest.

Light Plus Nine
United States
4 months using the app
Webgility replied October 23, 2020

Thank you for the feedback on this. Our intention is not to mislead. We've adjusted the pricing shown on this app listing to more-accurately reflect the desktop offering and explicitly call out the online option. Webgility is incredibly robust, offering customers online and desktop options. Listing the online packages here is meant to inform those who happen to land on this listing, but are looking for a cloud-based application, that there are online options. Apologies for the confusion.

October 8, 2020

testing this app versus THUB. Don't have quite enough experience yet but i can say their support is awesome. very easy to get a hold of someone and easy to resolve issue as they can do a remote login. so far so good!

Napa Soap Company
United States
3 months using the app
July 9, 2014

This application is NOT easy to set up at all on Shopify. While I admit that I am new to the online eCommerce community, I have some understanding about relational databases, referencing fields, and integrating applications. The fact is that the support pages typically reference other online platforms, like Magento, or are simply not detailed enough to explain the intricacies of the configuration. I called the support line three times. Communication and a lack of Quickbooks understanding was a problem each time. Finally, I called Sales and was told, "You can purchase the $300.00 Upgraded Setup." Ohhh, thank you! I can fork over more money to set up your application that I am already paying for and getting nothing out of?" Exactly what someone wants to hear that is setting up a business, spending money, and getting little for in return. On to the hour long webinars, which were very helpful, however on some of the videos, the page kept sticking, so the explanation lacked a visual walk through. I see the light at the end of the tunnel, after weeks of peril, and I hope that the ends justifies the means because this products looks very helpful. BUT, what an unbelievable headache. After reading other blogs, perhaps Softcookies is easier to setup. I am continuing my endless march of madness through this program. Good Luck.

Manly Distribution
United States
3 months using the app
April 5, 2021

Had a great customer service rep that was so helpful & friendly! It was very through and I was able to quickly resolve my issue!

The Pink Zebra Boutique
United States
3 days using the app
September 27, 2021

shobhit - Great support and service. Thank you! The ability to match the deposits in Shopify to QBO is such a huge time saver!

BeautyRitual.ca
Canada
3 days using the app
December 4, 2020

Very good support !posted orders to quickbooks with the shipping information and also about payment mapping...

MOIRA BEAUTY
United States
3 days using the app
April 7, 2021

Quick and simple to implement. A very useful app for syncing inventories and managing orders, with many features and options.

Fisherman Depot
United States
2 days using the app
July 10, 2015

Customer support is good. eCC is good at importing our retail sales through shopify. Payments only imported when the sale is imported as a sales receipt and not an invoice. Accounting methods may need to change. eCC is not equipped to handle both retail and wholesale customers with multiple payment terms. There are also some challenges with regard to items that are both taxable and non-taxable. Refund need to be entered manually into QuickBooks. All in all, it is better than entering all the transactions manually into quickbooks.

Mdsolarsciences
United States
About 2 months using the app
February 24, 2021

Shopify integration was great. Look forward to seeing the full potential of Webgility. Faizan was a great integrater & answered all my questions.

High Country Ski & Tennis
United States
About 1 month using the app
November 12, 2021

We have been using this app for a year and it definitely is a time saver vs hand entering the orders into our accounting system. The only flaw we have is that it only allows for one discount code to be imported into QB. The service team is great. ShOeb Khan and Aman Gauhar were extremely helpful when we needed changes made to our account. ShOeb called me back as promised and helped assure I was happy with my experience. Thank you

GH Grinding & Brewing Solutions
United States
About 1 month using the app