Reviews (924)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

October 27, 2021

We are really excited to get started with this app. It is going to be such a time save for us. The people we dealt with were super helpful. We would definitely recommend this app to others.

Lulujo
Canada
9 days using the app
November 4, 2021

I use the app to help me keep all sales channels sinced in relation to inventory accuracy. This app will be very beneficial in optimizing my operation. Training on the product was very well communicated also. So far I am very pleased with this integration.

Lockout Supplements
United States
9 days using the app
February 17, 2022

Himanshu fix the issue we are facing with webgiilty and downloading items from Quick Books Point of sale.

kaashusa
United States
9 days using the app
July 29, 2021

Very helpful. We connected two stores and it was a bit of a hurdle- Fazian and tech team were more than helpful

PosTVac
United States
9 days using the app
December 10, 2014

Paying for integration, it's slowly getting there. To download the desktop version and try to use it is next to impossible.

Battle Beaver Customs
United States
7 months using the app
November 30, 2021

The app was a tremendous help in getting the implementation done a manner that was easy to understand and comprehend. the onboarding was very helpful

PWTRADECO
United States
8 days using the app
November 10, 2020

The agent was super helpful and I would recommend. Efficient and helpful and the application works well with POS and Shopify

Westcott Mercantile Goods
United States
8 days using the app
February 16, 2023

Overall great experience! I just set up Webgility about a week ago and it has already saved me countless hours logging sales!

Great support as well!

MudMixer
United States
7 days using the app
January 8, 2021

App seems to go a great job linking Shopify with QB Enterprise. It would be good if it could also link with Infusionsoft. So far very happy with functionality.

Parelli Natural Horsemanship
United States
7 days using the app
Edited August 25, 2020

This is a robust program with far more bells and whistles then you probably ever need or use. From the time Webgility was installed, the software never performed properly. The scheduler continually would freeze our company QuickBooks File and not allow other users to then login. We updated our version of QuickBooks, rebuilt our company file, moved computers, contacted level 2 support and nothing worked. Ultimately Webgility put in a ticket to Intuit because they could not deliver a solution. In the end, we had the software shut down for a month until we found a better, simpler solution called Connex which I would highly recommend over Webgility.

Sugar Lulu
United States
7 months using the app