Reviews (924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.
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I'm sure the app is great from other reviews, but I waited a 1 week for the set up call and with 15 minutes left rep claims to have internet issues and has to jump to another call right after mine. Ended up rescheduling a follow up 4 days later. Not the kind of service I would expect after paying for the year up front. I hope they're hiring more customer service.
It was a nightmare. We tried to replace an existing app with this one for our Quickbooks sync, however, this app reorganized our inventory by adding a duplicate SKU of each product and then went back three months and created new invoices for every sale receipt we had done! This caused our inventory to be way off as the new invoices created took another item from inventory. We are still trying to correct this mess on our second day of making corrections. The support chat was unanswered, so I am guessing they are on the east coast and have limited hours.
I like that this app syncs my store inventory and orders, etc. from Quickbooks Point of Sale to my Shopify online store and vice versa. I have just begun using this app so it will take some time to give a proper review, but I believe that this app is going to meet my needs wonderfully.
My onboarding with Faizan was outstanding. He was very knowledgeable and easy to work with. I look forward to using Webgility.
Excellent support today with Kanishk Sahu, very prompt and efficient service! Very professional and experienced. Thanks.
This app has automated our order entry and reporting fulfilled orders; saving hours of work and potential errors from data entry. Well worth the short time required for set-up.
Thank you for your assistance. It was very helpful. Faizan was wonderful & his assistance was superb. I am sure we will enjoy using the app.
Himanshu Patil was very helpful and did what it took to do it. I'll be back tomorrow for creating two more stores..
Himanshu helped us in adding Shopify store in Webgility then we configured the set up and also helped in downloading orders in Webgility from January 2021. We are using Quick Books desktopwith Shopify store.
Second call in as many days and the support experience keeps getting better! I highly recommend this app simply for the support. Nevermind it works great!