Reviews (156)

Overall rating
4.6
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its carbon-neutral shipping options, which align with sustainability goals and boost customer loyalty. It is easy to install, integrates seamlessly, and offers customizable features to fit store themes. The dashboard is useful for tracking the impact of carbon-neutral orders. Merchants appreciate the smooth operation and compatibility with other store functions. Customer support is noted for being responsive and effective, with quick issue resolution and commendable service from team members.

March 2, 2022

Super easy to use AND great customer service. Almost all of my customers keep this option turned on.

Basbas
United States
6 months using the app
March 2, 2021

The embedding of donation box was flawless. I needed help with some mobile display Dane got it done right away. Thanks for good service.

Pamisva.com
United States
6 months using the app
July 16, 2021

Excellent support, great app, I recommend. They helped me to set the app. But no possibility to translate all the content.

Les Âmes Fleurs
Canada
6 months using the app
April 11, 2022

The app and the team behind it are amazing. We have nearly a 70% adoption rate on our orders. The team behind it is incredibly helpful and responsive. Highest ratings!

Baraka Impact
Canada
6 months using the app
March 24, 2022

We are fairly new to working with a website but really wanted to have EcoCart. They made things really easy - the best customer service! This is what makes or breaks it for us... if something is just too challenging, we don't always have the time and/or expertise to make it work. So having great customer service is essential and EcoCart is really the best in this regard.

Sweet Diane's
United States
6 months using the app
August 3, 2021

This app has had an incredible impact on our company! We are doing our part to help, and our customers really appreciate it. To top it off the customer service is top-notch! Thanks guys, pleasure working with you.

Gin Amber Beauty - 100% Natural
United States
6 months using the app
Edited December 7, 2021

We just started to use EcoCart last month. So far, we really love it because not only it can help reduce emissions but also can have better communication with our customers. As we are going to become a fully sustainable company, this is the right step to make. Also, we really appreciate their reliable support that some technical issues have been taken care of really well.

Herbaland Canada
Canada
6 months using the app
September 12, 2022

great customer support! lovely team who is there to help and follow up to make sure you are satisfied.

Saylor NYC
United States
6 months using the app
August 2, 2021

This is a great app to add to your online store to encourage customers to support the environment. Set up is easy.

AS by DF
United States
6 months using the app
December 10, 2020

They are AWESOME! Following up, making it a seamless process, and how epic is it that the first order after we integrated the app it was added to the order?! Amazing response from customers and I can't wait to share with my community the impact we all made through using this service! Thank you for helping me be an even more sustainable company!

Drawn to Ecology
United States
6 months using the app