Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its environmental impact, allowing them to offset carbon emissions from orders. They find it easy to integrate, with a clean design and customizable features. The user-friendly dashboard provides valuable analytics. Customer service is noted for its prompt and helpful responses. The app not only enhances brand image but also reportedly boosts conversion rates. It supports both local and global sustainability projects and offers flexibility in handling carbon offset costs.

April 19, 2022

Great customer service! Austin was helpful and clear about the next steps. The design of the EcoCart checkout was simple, clean, and professional-looking.

LYFT-RX
United States
7 months using the app
May 18, 2022

Austin from customer service was super helpful and helped me set EcoCart on my two expansion store and the app works perfectly, our customers are getting on board! Thank you.

TEAMM8 Australia
Australia
7 months using the app
May 17, 2022

The customer service from EcoCart is superb!! We had trouble with our set up since we sell our products by gram but EcoCart went above and beyond to fix this problem for us and even upgraded the appearance for us!! So excited to work with EcoCart for the environment!

Hidden Gems
Hong Kong SAR
7 months using the app
March 30, 2022

Awesome customer service, they will do all the heavy lifting for you. You have to integrate this into your store, there isn't any downside. Will leave out listing the benefits, easy to figure.

True Tribe
India
7 months using the app
April 8, 2022

Easy to implement and great value for sustainability conscious customers. Very easy for small companies who would like to help with the carbon footprint compensation.

TESSA
Chile
7 months using the app
March 2, 2022

Super easy to use AND great customer service. Almost all of my customers keep this option turned on.

Basbas
United States
6 months using the app
March 2, 2021

The embedding of donation box was flawless. I needed help with some mobile display Dane got it done right away. Thanks for good service.

Pamisva.com
United States
6 months using the app
August 2, 2021

Having carbon neutral orders is a win for everyone! We find lots of value in EcoCart! Our customers like the option to add it to orders, and we like providing it for them.

Greater Than
United States
6 months using the app
July 16, 2021

Excellent support, great app, I recommend. They helped me to set the app. But no possibility to translate all the content.

Les Âmes Fleurs
Canada
6 months using the app
April 11, 2022

The app and the team behind it are amazing. We have nearly a 70% adoption rate on our orders. The team behind it is incredibly helpful and responsive. Highest ratings!

Baraka Impact
Canada
6 months using the app