Reviews (156)

Overall rating
4.6
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for offering carbon-neutral shipping options, enhancing brand image and aligning with sustainability goals. It's easy to install and integrates seamlessly, featuring customizable widgets and an opt-in option at checkout. The dashboard provides valuable analytics on carbon offsets, and the customer support is responsive and effective, improving user experience and customer engagement.

December 11, 2020

We love this app! Our customers have left product reviews mentioning how much they liked the carbon neutral feature. We had a few minor formatting issues in the beginning but Dane is super helpful and fixed them right away. Excellent customer service. Very responsive. 5/5

MERGE4
United States
About 1 year using the app
August 4, 2021

Really grateful to have come across EcoCart! It's been such a wonderful addition to our checkout page and I'm so pleased to see our customers take part in it. Would love more design display options for it to be more cohesive with the website, but a great addition nonetheless.

LEAP LOVES GREEN
Kuwait
12 months using the app
August 26, 2021

Easy initial setup and very responsive team that was flexible in working w/ us to customize their technology to accommodate a unique requirement on our end.

Rae Vino
United States
12 months using the app
December 11, 2020

We are so happy with our partnership with EcoCart! Not only did they help us kick-off our sustainability initiatives, but they have also been just a joy to work with. We ran into a few issues in the beginning and the team worked relentlessly until they were fixed. We love how easily the offset option integrates with our checkout page and also that several of our customers are using it. We look forward to working with the EcoCart team further to make a greater impact as a business!

Nuzest USA
United States
12 months using the app
December 6, 2022

EcoCart is in support of a great cause, so I'm thankful that the app exists. I've also found the support team to be incredibly responsive and helpful, which is a huge plus.

Eddi
United States
12 months using the app
December 17, 2020

We've been using EcoCart for several months now and we are stoked with how simple it is for our customers to make their orders carbon neutral. Setup was also super easy with the EcoCart team helping in any way they could. Any small issues we've encountered have been solved quickly. We are a sustainability focused brand so partnering with EcoCart was a no brainer.

Pale Blue
United States
12 months using the app
April 19, 2022

Austin is extremely respsonsive with customer service and adjusting Ecocart for our ecom store. The design of the EcoCart checkout is clean and fits into our theme, An extremely easy way for Lahana and our audience to give back to the environment even more

Lahana Swim AU
Australia
11 months using the app
March 18, 2022

I absolutely love this app. My partner and I always feel great knowing we are contributing to a good cause. Using this app makes our contributions to the things we believe in very easy. Last, but not least, the support and customer service is top notch. Everything about EcoCart is legit and we are so glad we’ve added this to our store. Awesome app…probably our very favorite app we’ve used and will continue to use.

Picasso Skin
United States
11 months using the app
January 21, 2021

We highly recommend EcoCart. Dane and the team are incredibly helpful and responsive. They went above and beyond when assisting us with the integration and customisation of the app. We have been up and running for a month or two now, and the response has been amazing. Thanks Dane + team!

Hobes
United States
10 months using the app
Edited August 2, 2021

EcoCart is 100% values aligned with Sudara's mission, helping our customers do more good in the world!

Sudara
United States
10 months using the app