Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its environmental impact, allowing them to offset carbon emissions from orders. They find it easy to integrate, with a clean design and customizable features. The user-friendly dashboard provides valuable analytics. Customer service is noted for its prompt and helpful responses. The app not only enhances brand image but also reportedly boosts conversion rates. It supports both local and global sustainability projects and offers flexibility in handling carbon offset costs.

July 27, 2021

EcoCart is a fantastic app and organization. Customer service could not be any better. They listen, take action and help solve any issues that come up with rolling out, which were very few. I think every store on Shopify should have it enabled. Please reach out to me if you want any further detail. ward@heidicarey.com

Heidi Carey
United States
About 1 year using the app
December 14, 2020

This app aligns perfectly with our business model. The ease of use, customization, overall transparency, and of course, the customer service, can not be beat. This was one of the few options on the Shopify App Store that provided true customer-facing customization, along with a great back-end dashboard with statistics and analytics. Also, the EcoCart team responded quickly to all support emails and fully customized our shop experience within 48 hours. Can't ask for better customer support than that! We compared three or four of the competitor apps, but EcoCart regined supreme. Highly recommend!

HOUSE OF ZZ
United States
About 1 year using the app
August 10, 2021

Simple to install, nice option to have. Our products are eco-conscious so it is nice to offer customers a solution at checkout to offset shipping emissions.

Cheese Grotto
United States
About 1 year using the app
August 30, 2022

I love this app!! It has so much diversity in the projects you can use along with such an awesome add-to-cart button. Get this app today!

Jasmine's Home & Co
United States
About 1 year using the app
October 15, 2021

Amazing company with passionate team! Setup was seamless and beautifully matched our site UI. Highly recommend!

Hanalei Company
United States
About 1 year using the app
December 11, 2020

We love this app! Our customers have left product reviews mentioning how much they liked the carbon neutral feature. We had a few minor formatting issues in the beginning but Dane is super helpful and fixed them right away. Excellent customer service. Very responsive. 5/5

MERGE4
United States
About 1 year using the app
August 4, 2021

Really grateful to have come across EcoCart! It's been such a wonderful addition to our checkout page and I'm so pleased to see our customers take part in it. Would love more design display options for it to be more cohesive with the website, but a great addition nonetheless.

LEAP LOVES GREEN
Kuwait
12 months using the app
August 26, 2021

Easy initial setup and very responsive team that was flexible in working w/ us to customize their technology to accommodate a unique requirement on our end.

Rae Vino
United States
12 months using the app
December 11, 2020

We are so happy with our partnership with EcoCart! Not only did they help us kick-off our sustainability initiatives, but they have also been just a joy to work with. We ran into a few issues in the beginning and the team worked relentlessly until they were fixed. We love how easily the offset option integrates with our checkout page and also that several of our customers are using it. We look forward to working with the EcoCart team further to make a greater impact as a business!

Nuzest USA
United States
12 months using the app
December 6, 2022

EcoCart is in support of a great cause, so I'm thankful that the app exists. I've also found the support team to be incredibly responsive and helpful, which is a huge plus.

Eddi
United States
12 months using the app