EcomSend Pop Ups, Email Popups

EcomSend Pop Ups, Email Popups

Reviews (11,450)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth through effective email and SMS marketing tools like opt-in pop-ups and spin-the-wheel games. They praise its user-friendly interface, seamless Shopify integration, and extensive customization options. The support team is noted for their responsiveness and helpfulness, available 24/7. Additionally, the app is appreciated for its cost-effectiveness, offering robust features at no initial cost.

Edited June 8, 2023

Havent had time to test the app yet. Used customer support for a query and they were great. They asked me to please fill out a quick survey to rate their support. The survey was in fact this review link to the app on the store. A bit deceiving trying to make it seem like it's a survey to get a 5star app review.

I dont know what the app is like yet, and will update this review in the future should it be good.

***UPDATE

Great app, great support. Can't fault it. Seeing a 5x increase in email sign-ups. Keep it up!

WildCape Manuka Honey
New Zealand
About 5 hours using the app
Channelwill replied June 13, 2023

Hi,

Thank you for taking the time to share your feedback.

We apologize for any confusion regarding the survey and appreciate your honesty.
We are glad to hear that our support team was helpful and that you are now enjoying the benefits of our app. Thank you for your positive update and we look forward to continuing to provide you with excellent service.

Cheers,
EcomSend

October 17, 2023

Good customer support and attentive service.

SupplyShore
United States
6 days using the app
December 5, 2023

Works great

MicroLion
Sweden
About 4 hours using the app
March 30, 2023

Great App, does exactly what it needs to!
Support really helpful, replied within minutes of contacting.

Ellsbellesboutique
United Kingdom
About 4 hours using the app
Channelwill replied April 2, 2023

Hi there!

Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
EcomSend

June 14, 2023

App has a really good amount of customization, and is very straightforward and easy to use. Support was able to get their branding removed very quickly when requested, as well.

Lillian August
United States
About 4 hours using the app
Channelwill replied June 17, 2023

Thank you for your positive feedback! We are happy to hear that you find our application easy to use and that our support team has been competent and attentive to your needs. We look forward to continuing to meet your expectations and thank you for your recommendation.

July 16, 2023

incredible assistance

PREVIS BRAND
Spain
About 4 hours using the app
Channelwill replied July 24, 2023

Hi there!

Thank you for your feedback! Hope you continue to have a great experience with our app and service.

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
EcomSend

October 25, 2023

Brilliant and fast support! Did not interrupt my flow of editing my website.

CoolKidsCars.com.au
Australia
5 days using the app
April 2, 2023

Support is great and always there when you need them. Elly was fast at removing the branding and I've been loving it since I've signed up.

Fenominal Fitness
United States
About 4 hours using the app
Channelwill replied April 3, 2023

Hi there!

Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
EcomSend

May 4, 2023

Le service client est super ! Ils sont hyper réactif et leur solution est facile d'utilisation.
Je recommande cette application !
Remerciement à Elly qui a su m'aider très rapidement dans ma demande.

Violette & Rose
France
About 4 hours using the app
Channelwill replied May 8, 2023

Hi there!

Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
EcomSend

June 10, 2023

LetsComfort
Hungary
About 4 hours using the app
Channelwill replied June 13, 2023

Thank you for rating! If you ever need assistance in the future, don't hesitate to reach out to us again.