Editorify ‑ Product Reviews

I like the app. I wish it were a little more reliable.
Katherine

This has been a great App to use for my Shopify store for many years now and they offer excellent customer service... Any problem gets resolved quickly.

Thanks again Mike for all your help!

Molly International

Very quick reaction to my question. Part of the problem was resolved very quickly. The rest remains with the team. Thank you!

Editorify seems to have many shortcomings in its service. The slow response time, numerous bugs, and lack of technical guidance and assistance for customers are serious issues. Despite having the advantage of working with major Ecommerce companies in Southeast Asia, expanding to other platforms for learning and broadening Ecommerce presence could be beneficial. However, if technical problems and poor service persist, it can be quite disappointing for customers. The comparison with services like judge.me, which offer assistance and guidance without any cost, is an important point of evaluation. Giving a 1-star rating is already quite generous considering the experience i've had. Hopefully, Editorify can address these issues to improve customer experience in the future, especially for its CEO's attention.

this app raised my sales a lot, team always help with all questions, thank you so much, keep up developing your app

UPDATE - I am in the process of refreshing my website. I am so happy to see the updates that that been implemented to the App. I had a few tweaks that were needed and the team was very quick to address them. Again - really recommend the app. Wonderfully easy to use. I used it to pull in my Etsy reviews onto my Shopify website. I had a few questions and the team was quick to respond and extremely helpful. I highly recommend the app.

This is a great Review Importer App. This app worked as soon as I installed it. I only needed some help changing a page background color and Moshe from support fixed the problem right away. This app has a lot of options and I like the ability to block reviews that contain certain keywords or certain star ratings. You don't need to show a one-star review on your site because your customer is mad at the post office. I highly recommend this app and its customer service. Update 11/25/2020-I am still using this app. Since my first review, additional features have become available and the features are very useful. Pop up reviews and Showcase pages to name two. Anyway, the customer service is still great. This is a must have app. First reviewed March 7, 2019.

I use the app to bring in reviews and its a pretty easy process. The team at Editorify is super helpful if you have any issues. Great price too for all that they do. I love it

This app is great, support is very helpful and quick. In a few hours, the problem was fixed.

Claims to import reviews from Overstock but does not. Does not work properly most of the time when importing from other "supported" sites. Says it imported reviews but they do not show up on site. When you contact them for support they tell you it works on their side and they can't do anything to help.