Orderly Emails ‑ Templates App

Orderly Emails ‑ Templates App

Reviews (810)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its customizable email templates that enhance brand identity without needing coding skills. They appreciate the professional, visually appealing designs and features like download links, invoices, and targeted emails. The customer support is noted for its responsiveness and effectiveness, and the user-friendly interface and straightforward setup are also commended. Continuous updates ensure compatibility with Shopify, enhancing merchant-customer communications.

January 11, 2019

This app is as close to perfection as it gets. Every merchant can benefit from this app. It’s a real no brainer. Note: The Tracktor order tracking integration breaks if you change your Tracktor proxy URL.

Vidlogix
United States
Almost 5 years using the app
August 20, 2021

We've been using their templates + our own liquid modifications for a long time. Recently, we had an issue with an update causing links to break on old emails. This was potentially a very serious issue but OrderlyEmails support was understanding, flexible and quick to implement a permanent fix for the problem. Issues and bugs arise in any system and so when they do, the real test of a developer is how they handle it. Thank you to the FORSBERG+two ApS team for their great support.

Merchant of Tennis
Canada
Almost 5 years using the app
FORSBERG+two ApS replied August 23, 2021

Very glad to hear our team was able to help you out with the issue. I'll definitely pass on your kind words, and thanks for taking the time to leave a review :)

Kind regards,
Sarah / FORSBERG+two

May 29, 2023

Great app. I have been using it since the start of my business. The support team is super helpful and very prompt in replies. Having just interacted with Shopify's support, this experience, in contrast, has been so helpful and pleasant. You really feel like you can trust them to help you.

Vanillapup
Singapore
Almost 5 years using the app
FORSBERG+two ApS replied May 31, 2023

Wow, what a compliment. Helpful and friendly support is a top priority for us, so I'm happy you noticed 😊 Thanks for the review and for using OrderlyEmails 🙏🏼

Kind Regards,
Sarah / FORSBERG+two

June 24, 2016

One of my favorite apps. It's super simple to customize and install the new email templates. Great customer service too! Highly recommend OrderlyEmails! :)

Collettes Closet
United States
Over 4 years using the app
September 19, 2017

Amazing app. Love it and excellent customer feedback. Best of all it is so easy to install and adapt over time as required.

Woodenwonderland
Australia
Over 4 years using the app
June 14, 2019

I needed some help to modify the Order confirmation using liquid. The support was fast and helpful. A very good app with very good support.

Sip.Knit.Yarn
Australia
Over 4 years using the app
October 13, 2023

Super product - faultless customer support

The Cricket Store
United Kingdom
Over 4 years using the app
FORSBERG+two ApS replied October 16, 2023

Thank you for the 5-star review! 🤩

Have a lovely day.
Kind Regards,
Sarah / FORSBERG+two

May 5, 2017

Great app. Makes it easy to send polished emails to customers. Other apps are somewhat more flexible but way more complicated. OrderlyEmails strikes a really good balance. I put off updating our emails for so long figuring it would cumbersome. Not so with OrderlyEmails - it made it truly painless, fun even. Even the copy/paste part was made easy through the app compared with say Klaviyo. Because the app builds the code for you based on the inputs in the app template, future enhancements by the developer will also be super easy to use. Highly recommend.

Standout
United States
Over 4 years using the app
Edited August 4, 2017

This ap has been fantastic. We have used it across 10+ client stores now.

Easy to use and install. Looks professional and can be tailored to suit the brand aesthetic.

The Chelsea Boot Co
United States
Over 4 years using the app
May 7, 2020

Been using this app for about a month or two and really like it. It's very easy to use and the templates look clean and professional.

Designs To You
Australia
About 4 years using the app