OrderlyEmails: Email Templates , 756 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to customize transactional emails, enhancing brand image and customer communication. It's praised for its intuitive interface, diverse professional templates, and smooth Shopify integration. Merchants value the one-time purchase model and report improvements in their emails. The support team is noted for their swift and effective help. The app's multilingual support, responsive design, product suggestion feature, and inclusion of discount coupons in emails are particularly appreciated.
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This sounds like a great app, but for some reason it's not working for us. I've tried for 2 weeks now.
1 - The template wasn't showing our logo and requested font types, etc
then
2 - Addresses in emails (confirmations) weren't showing properly. Making our customers anxious and us looking bad.
Support - It seems that the support didn't want to acknowledge that the issue was with the app. None of these issues happened prior to installing the app.
Shopify support Tier 2, has confirmed it's the app, but Support just wont help or acknowledge it's an issue or even a POTENTIAL issue with the app.
Poor form.
It's extremely expensive!!! 50 dollars to use only 1 theme and that's in USD. I live in Australia and that's 80 dollars and that is very expensive. This isn't acceptable, if it was cheaper I'd definitely love this app.
This app is very very dangerous we have lost all our orders and clients data
Is looks like a hack to as and to our customers.
Info for anyone reading this: The store never provided any information about loss of data.
The app does not even have access to modify Order information in stores, so it's actually not technically possible either.. never did understand this one :)
I bought the Copenhagen - Dark and it doesn't work the worst thing, was that i paid for it, and i don´t know how to fix it and anybody can help me.
Hey there,
We’ve replied to your support message (sent to us at the same time as you posted this review) to get some more information about the issue you are having.
If you reply to that message we’ll be more than happy to help :)
Kind regards,
Bjorn Forsberg
OrderlyEmails by FORSBERG+two
You have to pay for all the templates...
Make some free templates, and some premium ones so that everyone can use the app.
“I see you sell coffee, but I didn’t find any free ones.
At least make some free and some premium so everyone can have coffee!”
1-star! ;)
On a more serious note though, I'm sorry you found the cost of the app prohibitive. Luckily, Shopify comes with standard designs for all of the emails out of the box, and you can make some minor customisations yourself. See this help article: https://help.shopify.com/en/manual/sell-online/notifications/edit-template#add-a-logo-to-your-email-templates
OrderlyEmails is really built for businesses that want to invest in their brand and customer experience, and costs a one-time fee of $49 for an email theme (24 email templates), with free updates for life.
I'm an independent app developer, so offering free design, development, server costs, and support (the big one) for everyone is just not feasible. I know some giant companies offer free services, but that's so they can make money from you in different ways. That's just not how I want to do business.
Thanks for your understanding, and have a great Friday!
Bjorn Forsberg
OrderlyEmails by FORSBERG+two