Orderly Emails ‑ Templates App

Orderly Emails ‑ Templates App

Reviews (816)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its customizable email templates that enhance brand expression and align with store branding. It's easy to use, requiring no coding knowledge, and includes features like product recommendations and discount coupons. The customer support team is responsive and efficient, quickly resolving issues and updating templates to meet Shopify's requirements. This app is valued for professionalizing merchant-customer communications through improved email notifications.

February 6, 2025

Pros:

* Templates are well structure and look great.
* Editing them is easy.
* You can add a link so the customer can download a PDF invoice.

Cons:
* Some templates dont work with Marketing Automations in Shopify which they dont mention. For instance the abandoned cart template.
* Its a bit pricey just for some email templates.
* You have to copy and paste every single template over to Shopify which there are at least 30. its quite monotonous. I assume you have to do this whenever there's an update also. This alone is almost a concern not to purchase.

The major concern is it doesn't state that it doesn't work with Marketing automation in Shopify. Pretty big fly in the soup.

Rocksolid Audio
United Kingdom
3 days using the app
FORSBERG+two ApS replied February 11, 2025

Thanks for your detailed review! We're glad to hear you like the template designs and ease of editing.

I appreciate your feedback on Shopify’s Marketing Automations. You're absolutely right that templates are currently not compatible with the Shopify Email Marketing app, we’re actively working on making them compatible.

We also understand that manually copying templates is a rail pain, and wish there was a better way. Unfortunately this is a Shopify limitation, that we've been asking them to improve for years, so we're very attentive to any updates they make that could improve it in the future.

Thanks again for your input—it helps us make the app even better! 🚀

Kind regards,
Bjorn Forsberg
Founder - Orderly Emails by FORSBERG+two

May 20, 2020

I love the templates I just wish they were printer friendly. If there is a better template than what I have chosen please let me know.

Coastal Gifts Inc
United States
Over 4 years using the app
FORSBERG+two ApS replied May 22, 2020

Thanks for the review and the feedback :) The team has reached out to you to get some more info about what you were wanting to do, would love to hear back from you.

The app is specifically designed for creating EMAIL TEMPLATES, and so they are not designed to be printed as such. However, most of the designs will print nicely as well, it may just use a lot of ink if you have lots of color in your design. Would love to hear back from you on the issue you were seeing on your designs.

We also have the Order Printer Templates app if you are looking for actual PRINT TEMPLATES for your store (invoices, packing slips etc), it's specifically designed for those.

Hope it helps and stay safe,
Bjorn Forsberg

Founder - OrderlyEmails by FORSBERG+two

December 20, 2019

The emails look great, but there is nothing more that I hate than a web app that won't work in my browser of choice. The fact that it works in Chrome but always errors out in Safari is just pitiful.

Digital Movie Outlet
United States
About 1 year using the app
FORSBERG+two ApS replied December 20, 2019

Hey there,

Thanks for the review, and my apologies for the troubles in Safari you ran into.

Unfortunately this is due to a larger issue, for all apps that are “embedded” into the Shopify admin at the moment.. and changes in the latest version of the Safari browser.

Long story short, Safari now blocks “third party cookies” due to the way ad networks abuse this technology to track accross websites.

The problem is that embedded apps on Shopify also use the same technology to log you into the app, inside Shopify. We have nothing to do with ads, but just happen to be using the same technology for different reasons.

We are working with Shopify and hoping they come up with a solution to the problem as soon as possible. Unfortunately until they do, we either have to ask you to use another browser, or update our apps to no longer be embedded.

Again, sorry you are running into this.. and know it’s something we are working to fix/improve.

Have a great weekend,
Bjorn Forsberg

Founder - OrderlyEmails by FORSBERG+two

Edited February 10, 2018

Great application
In Arabic we start writing from right to left
The application does not support changing the text orientation
I hope to set the option to change the direction of the text
I do not want lines and we do not need any other development
Just just enable changing the direction of the text
Everything is okay

Qurnafl
Saudi Arabia
7 months using the app
September 25, 2018

As much as I like the app. The customer service is lacking. The app didn't work properly and it took the owner days to respond to my request. Now the app is mysteriously working without my knowledge. Hopefully it works throughout the time I use it, but customer service needs to be better.

UCASES
United States
7 months using the app
Edited January 28, 2020

The app is an excellent example of how you build a Shopify app – consistent with Shopify UX and very intuitive.

One complaint though – it was a bad idea to combine headers and buttons font settings. I bet most of the stores use different font style for text headings and buttons

Black Alice Lingerie
United Kingdom
1 day using the app
FORSBERG+two ApS replied January 29, 2020

Thanks for the review, and the constructive feedback :) That's actually a very good point, and something I will improve.

I want to avoid having another font choice, because the more options there are the more complicated (and time consuming) customization gets. One way to do it, would be to have a dropdown for the button settings, where you can choose if you want the button to use the Title, Heading or Body font. That way you can switch between the fonts you've already setup.

Will look into this further, thanks again for the feedback. If you think of anything else, please feel free to get in contact.

Many thanks,
Bjorn Forsberg

Founder - OrderlyEmails by FORSBERG+two