Orderly Emails ‑ Templates App

Orderly Emails ‑ Templates App

Reviews (810)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its customizable email templates that enhance brand identity without needing coding skills. They appreciate the professional, visually appealing designs and features like download links, invoices, and targeted emails. The customer support is noted for its responsiveness and effectiveness, and the user-friendly interface and straightforward setup are also commended. Continuous updates ensure compatibility with Shopify, enhancing merchant-customer communications.

September 6, 2023

Very practical software, can support customization, they also modify various requirements for me, I will always use it!

Level Stores
Italy
About 2 years using the app
FORSBERG+two ApS replied September 8, 2023

Happy to hear it! Thank you for the lovely review.
Have a great weekend 😀
Kind Regards,
Sarah / FORSBERG+two

May 17, 2022

This is a good way to change the default look and feel of the Shopify notifications. Nice designs and relatively easy to use. It would be great to be able to add meta field includes without having to add them in a separate editor during the copy and pasting.

Neal's Yard Remedies
United States
About 2 years using the app
FORSBERG+two ApS replied May 19, 2022

Thank you so much for the review. We're glad you are enjoying our app 😊 I'll make sure to pass on your suggestion to our development team.

Kind regards,
Sarah/ FORSBERG+two

August 8, 2018

Highly recommend it!
This app is regularly updated and it only gets better. I think it is definitely great value for money. Well-branded emails can take your customer's experience to a whole new level - this app does just that.
The team is super-responsive.

Cullt
Australia
About 2 years using the app
Edited November 15, 2017

Easy to use, but I'm very annoyed that the shipping confirmation email includes, BY DEFAULT, a 10% off coupon code…that does not exist in my shop, and was sent out to all of my customers without my knowledge.

EDIT: The customer service is amazing. Bjorn responded to my concern almost immediately, and edited all of the themes available in the app to remove the default coupon code included in the shipment confirmation email template. The app was great otherwise, and I'm very impressed by the customer service so I'm upgrading my review to 5 stars.

Yarn Crush
Canada
About 2 years using the app
May 16, 2016

Amazing app! The emails look beautiful and professional and its is so simple and easy to use.

Skinnyme Tea
Australia
About 2 years using the app
December 23, 2021

We have been using the app for a long time and are very happy with it. The support responds very quickly and in a solution-oriented manner. You have a contact person available at all times and problems can be solved quickly. We recommend forsberg + two

leonid matthias
Germany
About 2 years using the app
FORSBERG+two ApS replied December 23, 2021

Thank you so much for recommending our app and for your kind review. Glad to hear our support team was able to help you :)

Kind regards,
Sarah / FORSBERG+two

March 6, 2019

We customised our notification emails using Orderly Emails. The templates are easy to use and look beautiful, making our brand image more cohesive. The instructions for installation are really clear and don't require any coding knowledge. We were so happy with this app that we also use Orderly Printer for our packing slips/ invoices.

Laundromat
Australia
About 2 years using the app
May 26, 2016

Very nice and clean design. Easy to set up! It also allows extent of flexibility to modify your e-mail notification to customers!

Gm4 25
Hong Kong SAR
About 2 years using the app
Edited April 24, 2020

Whilst this app may seem expensive to some, its actually great value. You get all the templates, great design and most importantly a great template editor to manage them on an ongoing basis. Great support on a few issues with Shopify introducing the store pick up feature which we like - thx.

Knitnstitch
New Zealand
About 2 years using the app
FORSBERG+two ApS replied April 22, 2020

Thanks very much for the feedback :)

Just to let you know, we have updated the app to support the new code needed for Shopify's Pickup feature in the Order confirmation emails. This includes all 18 languages that the app supports.

The old text was the following:

"Thank you for your purchase, this email confirms your order. You will get another email as soon as your order is shipped."

Which has now been replaced with:

"Thank you for your purchase, this email confirms your order. We will send you another email as soon as your order is {% if pickup_in_store? %}ready for pickup{% else %}shipped{% endif %}."

Hope it helps and thanks again!

Bjorn Forsberg
Founder - OrderlyEmails by FORSBERG+two

January 16, 2018

What a great app, with super support!! You will save a lot of time with this, and in the same time get professional templates.

Cryp2store
Norway
About 2 years using the app