Emotive: SMS Marketing

Emotive: SMS Marketing

Free to install. Additional charges may apply.
Rating (4.0)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

May 27, 2022 · Changelog

Languages

English

Works with

ReCharge, Zendesk, Slack, Zapier, Gorgias, Klaviyo

Conversational SMS Marketing is the highest ROI channel for ecommerce stores. Try it today.

Engage your customers through automated two-way text message conversations. Your Emotive plan comes with dedicated strategy, support, and copywriting resources and even offers do-it-for-you options to ensure you maximize your revenue. Emotive is easy to use and risk-free to get started. We offer a 5x ROI guarantee or your money back.

Engage your customers through automated two-way text message conversations. Your Emotive plan comes with dedicated strategy, support, and copywriting resources and even offers do-it-for-you options to ensure you maximize your revenue. Emotive is easy to use and risk-free to get started. We offer a 5x ROI guarantee or your money back. more
  • Build your SMS audience compliantly with customized pop-ups and checkout flows
  • Create two-way SMS campaigns easily from 600+ of pre-tested templates
  • Segment your customers and automate abandoned cart messages or promotions
  • Take advantage of do-it-for-you support, strategy, and copywriting services
  • Drive revenue and measure success with attribution analytics and reports

Pricing

External charges may be billed by Emotive separately from your Shopify invoice. Learn more

Free to install

30-day free trial then option to graduate to a paid plan with a 5x ROI guarantee

Free to install

30-day free trial then option to graduate to a paid plan with a 5x ROI guarantee

All charges are billed in USD.

74 reviews

Overall rating
4
Counts per rating level
  • 78% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 15% of ratings are 1 stars
May 17, 2024

I have been working with Emotive for a few years by now. Tried a different company but the results were not good and the customer service was bad. Decided to go back to Emotive and have been working with Ian. She is a very responsible, creative, responsive, and reliable person to work with.

Results are good and will continue to work with her and Emotive as long as the results are there and sales improve.

Verdant Lyfe
United States
Almost 2 years using the app
May 22, 2024

Here have been our pros and cons of Emotive:

Pros:
Great customer service and representative team- every member I've worked with on our service has been fantastic.

The service is robust with good analytics and best case studies. However, getting customers phone numbers can prove challenging and there needs to be specific consideration to your strategy of how you will do so.

It is probably the best text tool available on the market at this time, and they have a good ROAs return rate, assuming you have new customers and phone numbers collecting at all times.

They paired us up with a similar company to review what they were doing which was a fantastic aid.

Cons:
You cannot leave their contract and are essentially signing onto a year-long contract.

Currently there are more companies doing this type of advertising and customers are more likely to unsubscribe as opposed to email. We've had several customers be disappointed that they could not call us, or had to explain why we had an American # when we are based in Canada.

Overall, we would recommend them but be aware you are signing up for a year long term and will need strategy on new customer acquisition and for ways to collect phone numbers, which isn't always easiest at times. However, their team has been very helpful.

Forage Hyperfoods
Canada
Almost 2 years using the app
April 4, 2024

Great support and super easy to set up! We literally spent 5 minutes and we were all set with the Pixel. Oftentimes times, when setting up new software, the onboarding is slow this exceeds my expectations. Additionally, we have seen a huge lift in only 3 weeks thousands in recovered revenue and customer data.

TA3SWIM
United States
Over 1 year using the app
May 9, 2024

Great software. We really liked the personalized customer experiences

Emmaus Apparel
Canada
9 months using the app
April 23, 2024

We enjoyed working with Emotive! Their team is always very responsive and they also help you plan out and schedule your campaigns. We had a good experience working with our customer success manager. Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list!

SOSHE Beauty
United States
8 months using the app

About this app

Launched

May 27, 2022 · Changelog

Languages

English

Works with

ReCharge, Zendesk, Slack, Zapier, Gorgias, Klaviyo

Built by Emotive

About Emotive

4.0 average rating

2 years building apps for the Shopify App Store

3605 Cananea Dr, Encino, CA, 91436, US

Support

Send a message

support@emotive.io

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