Add a follow up question to each question response. If a customer selects "Influencer", follow up with "which one?"
Immediate attribution data
Easily compare survey results to UTM parameters to better understand your customer journey or push data to 3rd parties with Shopify Flow.
Turnkey survey design
Your post purchase survey intelligently styles itself to fit in with your theme's existing branding. Get your survey up in 2 minutes.
About Enquire Post Purchase Survey
Install EnquireLab's Post Purchase Survey now to learn more about your customers and understand your marketing efforts.
Enquire's integration with Shopify and Shopify Plus lets you create your post purchase survey and be up and running in less than one minute–automatically styled to fit within your existing theme design.
Integrations include Klaviyo, Recharge Payments, Google Analytics, CartHook, Rockerbox, & Shopify Flow.
"One More Thing: Where Did Your Hear About Us?"
With many of your conversions coming from direct and branded organic search, it’s difficult to understand what’s really working and what isn’t. By asking your customers directly where they heard about you, you'll receive actionable insights into what’s working and what isn't. Whether you're advertising with Influencers, on Podcasts, or on TikTak, once implemented a post-purchase attribution survey will become part of your marketing arsenal.
We built our response clarification feature to allow you to drill down into a response for further feedback. For example a user selects "Influencer", follow up and ask which one!
Compare Individual Survey Responses With Last-Click Referral Sources and UTM Parameters
In your responses dashboard, easily compare individual survey responses with the referring site that drove your customer to your site. Surface valuable insights like "Heard from a friend" and converted via a Google Search Ad.
Customize Your Survey To Learn More About Your Customers (multi-question support coming soon
A few examples of questions we've seen merchants use: * One more thing: How did you hear about us? (default) * When did you first hear about us? * What best describes you? * What product should we make next? * Looking for more ways to segment your email lists? Use survey response data!
- Customize your survey question from our default “How did you hear about us?”
- Update possible answers to match your marketing efforts. Enable or disable the ability for customers to write in an "Other" response.
- Choose to only show your survey to new customers.
- Compare individual customer answers with your referral sources and UTM parameters.
- Customize the survey confirmation message to your liking – even include a discount code for future purchase.
Custom Survey Location (Shopify Plus Only)
Merchants on Shopify Plus can customize the location of their survey by simply adding a tag to the Checkout.Liquid template.
- Two-step questions (i.e. Influencer --> which one?)
- Multi-question support (December 2020)
- Additional third-party integrations (Smile.io, Zapier)
- Advanced analytics
Call or text us at (646) 956-4544
- Google Analytics,
- Shopify Flow,
- google tag manager,
Pricing 14-day free trial
Google Analytics integration
Shopify Flow Integration
All Integrations In Enhanced
Remove Enquire Branding
Remove Enquire Branding
2-Step Questions (Beta)
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
The app works perfectly! Super great founder. Very helpful, tells me exactly what I need to know to make our store successful!
The nicest customer service I have ever encountered. Awesome app, really easy and adds high value. LOVE IT!
Love this app. 2 minutes to set up. After using it for 7 days, we noticed higher completion rates than the 3 other post purchase survey apps we tested. Also love how it connects to landing page and order data. Having such strong attribution data is helping us identify several pockets of inefficient spend, which we were able to rebalance into more profitable channels.