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Post-Purchase Surveys by Enquire

Post-Purchase Surveys by Enquire

Developed by Hodi, Inc.

17 reviews
Get
Price: Free – $9.99 / month More info
  • Embed a post-purchase survey on your order confirmation page! View individual customer answers.
  • Setup takes less than 30 seconds and matches your site theme.
  • Get started at no cost to you with up to 20 free responses per month.

Install Enquire Post-Purchase Surveys now to learn more about your customers and understand your marketing efforts. ★★★★★

Enquire's integration with Shopify and Shopify Plus lets you create your post-purchase survey and be up and running in less than one minute–automatically styled to fit within your existing theme design.

"One More Thing: Where Did You Hear About Us?"


With many of your conversions coming from direct and branded organic search, it’s difficult to understand what’s really working and what isn’t. By asking your customers directly where they heard about you, you'll receive actionable insights into what’s working and what isn't.

Compare Individual Survey Responses With Last-Click Referral Sources


In your responses dashboard, easily compare individual survey responses with the referring site that drove your customer to your site. Surface valuable insights like "Heard from a friend" and converted via a Google Search Ad.

Customize Your Survey To Learn More About Your Customers


A few examples of questions we've seen merchants use:


  • One more thing: How did you hear about us? (default)

  • What best describes you?

  • What product should be make next?

  • How would you rate your shopping experience?

  • What is your preferred method of connecting with us?

  • Looking for more ways to segment your email lists? Use survey response data!

    Features Overview



    • Customize your survey question from our default “How did you hear about us?”

    • Update possible answers to match your marketing efforts. Enable or disable the ability for customers to write in an "Other" response.

    • Choose to only show your survey to new customers.

    • Compare individual customer answers with your referral sources and UTM parameters.

    • Customize the survey confirmation message to your liking – even include a discount code for future purchase.

    • Receive a weekly email with your survey response data.

    Custom Survey Location (Shopify Plus Only)


    Merchants on Shopify Plus can customize the locaiton of their survey by simply adding a tag to theCheckout.Liquid template.

    What's New



    • Recharge integration

    • Only show your survey to new customers

    • Weekly email with survey results

    • Export your survey results data

    Coming Soon



    • Additional third-party integrations (Smile.io, Zapier)

    • Multi-survey & multi-question support

    • Advanced analytics

    • Auto-categorization

    Post-Purchase Surveys by Enquire reviews

    17 reviews
    1. 5 stars (17 reviews)
    2. 4 stars (0 reviews)
    3. 3 stars (0 reviews)
    4. 2 stars (0 reviews)
    5. 1 star (0 reviews)

    So far so good! Was a breeze to setup and great customer support. I've already collected really valuable data for my business in less than three days.

    posted

    This app is amazing! We’re learning countless insights about where are customers are coming from and which channels are driving the most conversions.

    posted

    Enquire is fantastic! Super easy to implement, we saw responses within hours. The insight we have been able to gain from this quick survey is helping our sales and marketing team immensely. The team at Enquire is super responsive and answered my questions quickly - great to work with. They were also really open to feedback and were able to actually integrate a suggestion I had.

    posted

    I love how simple this app is to setup and the data it gives to us post-purchase. We can see HOW our customers heard of our brand and expand our marketing efforts more or less in a certain direction. Highly recommend! A+++

    posted

    Really happy with this app! We have a 64% response rate currently, which I think is pretty good. Thanks!

    posted

    Great app and fast, easy set up. Hearing directly from customers is one of the most valuable forms of feedback and this app helps with that. Responsive Developer :)

    posted

    Great app and fast, easy set up. Hearing directly from customers is one of the most valuable forms of feedback and this app helps with that. Very satisfied with using it so far.

    posted

    Setup in minutes. Within days had actionable insights on customer demographics and market segments that are already having a big impact on advertising campaigns. Super responsive developer. A must have app!

    posted

    Added a few weeks ago and already have lots of responses, and learning lots in the process. Simplest app I ever used, and yet adding real value to understanding my business immediately.

    Loving it!

    posted

    Love this app! Looks great on the Thank You page. We're getting 75% participation from customers. Easy installation. Provides very valuable information for market planning. Matt has been very responsive and helpful in making improvements. Congrats on a great app!

    posted
    Get
    Free – $9.99 / month

    Free up to 20 survey responses per month! After 20 responses, we charge a flat $9.99 monthly fee for unlimited responses.

    Support & Sales

    Hodi, Inc.
    347-674-8180
    hello@enquirehq.com
    support.enquirehq.com
    not provided
    Get Support

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