Enquire Post‑Purchase Surveys

Enquire Post‑Purchase Surveys

by Hodi, Inc.

1-click install post-purchase survey & customer intelligence.

5.0 of 5 stars(22 reviews)

One-click Install

One-click install & minimal setup. We use your theme's existing styles to instantly create an on-brand survey. Setup in less than 3 minutes.

Actionable Insights

Using our analytics dashboard, easily understand how your marketing campaigns compare to customer responses.

Per Order Analytics

Curious where an individual customer came from? No problem! In our responses tab view individual order responses.


About Enquire Post‑Purchase Surveys

Install Enquire Post-Purchase Survey now to learn more about your customers and understand your marketing efforts. ★★★★★

Enquire's integration with Shopify and Shopify Plus lets you create your post-purchase survey and be up and running in less than one minute–automatically styled to fit within your existing theme design.

"One More Thing: Where Did Your Hear About Us?"

With many of your conversions coming from direct and branded organic search, it’s difficult to understand what’s really working and what isn’t. By asking your customers directly where they heard about you, you'll receive actionable insights into what’s working and what isn't.

Compare Individual Survey Responses With Last-Click Referral Sources

In your responses dashboard, easily compare individual survey responses with the referring site that drove your customer to your site. Surface valuable insights like "Heard from a friend" and converted via a Google Search Ad.

Customize Your Survey To Learn More About Your Customers

A few examples of questions we've seen merchants use: * One more thing: How did you hear about us? (default) * What best describes you? * What product should be make next? * How would you rate your shopping experience? * What is your preferred method of connecting with us? * Looking for more ways to segment your email lists? Use survey response data!

Features Overview

  • Customize your survey question from our default “How did you hear about us?”
  • Update possible answers to match your marketing efforts. Enable or disable the ability for customers to write in an "Other" response.
  • Choose to only show your survey to new customers.
  • Compare individual customer answers with your referral sources and UTM parameters.
  • Customize the survey confirmation message to your liking – even include a discount code for future purchase.
  • Receive a weekly email with your survey response data.

Custom Survey Location (Shopify Plus Only)

Merchants on Shopify Plus can customize the location of their survey by simply adding a tag to the Checkout.Liquid template.

What's New

  • Only show your survey to new customers
  • Weekly email with survey results
  • Export your survey results data

Coming Soon

  • Third-party integrations (Smile.io, Zapier)
  • Insert survey into recurring order confirmation page
  • Multi-survey & multi-question support
  • Advanced analytics
  • Auto-categorization

Integrates with

  • Google Analytics,
  • Recharge

Media gallery

Support

Pricing

Free Plan

Free

  • All features, includes up to 20 survey responses per month.

Paid Plan

$9.99/month

  • All features, includes unlimited survey responses per month.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
5.0 of 5 stars
Based on 22 reviews

  • 5 of 5 stars
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Most recent reviews

Standard Luggage Co.

Awesome app. Very simple yet powerful tool that helps us get valuable feedback. Awesome support as well. Matt responded within minutes to our support requests and helped get things resolved immediately.

Thursday Boot Company

Super easy to setup and provides extremely valuable insights. Highly recommend to anyone looking to find the source of truth with their customer acquisition efforts.

BABOON

I use Enquire every single day. As far as analytics, there is no faster way to the truth than asking the customer, and Enquire takes care of that for us. It's the single best way for us to understand who our customers are and where they're coming from. This allows us to adjust our marketing strategy super quickly and lean into what's working while pulling back from what's not. The simplicity of Enquire and it's ease of use are second to none.