Enquire Post‑Purchase Surveys

Enquire Post‑Purchase Surveys

by Hodi, Inc.

1-click install post-purchase survey & customer intelligence.

5.0 of 5 stars(18 reviews)

One-click Install

One-click install and minimal setup. We use your theme's existing styles to instantly create an on-brand survey.

Survey Appears After Checkout!

Asking a user where they heard about you after checkout gives you quality per order data!

Per Order Analytics

Using our analytics dashboard, easily understand how your marketing campaigns compare to customer response.


About Enquire Post‑Purchase Surveys

Install Enquire Post-Purchase Survey now to learn more about your customers and understand your marketing efforts. ★★★★★

Enquire's integration with Shopify and Shopify Plus lets you create your post-purchase survey and be up and running in less than one minute–automatically styled to fit within your existing theme design.

"One More Thing: Where Did Your Hear About Us?"

With many of your conversions coming from direct and branded organic search, it’s difficult to understand what’s really working and what isn’t. By asking your customers directly where they heard about you, you'll receive actionable insights into what’s working and what isn't.

Compare Individual Survey Responses With Last-Click Referral Sources

In your responses dashboard, easily compare individual survey responses with the referring site that drove your customer to your site. Surface valuable insights like "Heard from a friend" and converted via a Google Search Ad.

Customize Your Survey To Learn More About Your Customers

A few examples of questions we've seen merchants use: * One more thing: How did you hear about us? (default) * What best describes you? * What product should be make next? * How would you rate your shopping experience? * What is your preferred method of connecting with us? * Looking for more ways to segment your email lists? Use survey response data!

Features Overview

  • Customize your survey question from our default “How did you hear about us?”
  • Update possible answers to match your marketing efforts. Enable or disable the ability for customers to write in an "Other" response.
  • Choose to only show your survey to new customers.
  • Compare individual customer answers with your referral sources and UTM parameters.
  • Customize the survey confirmation message to your liking – even include a discount code for future purchase.
  • Receive a weekly email with your survey response data.

Custom Survey Location (Shopify Plus Only)

Merchants on Shopify Plus can customize the location of their survey by simply adding a tag to the Checkout.Liquid template.

What's New

  • Only show your survey to new customers
  • Weekly email with survey results
  • Export your survey results data

Coming Soon

  • Third-party integrations (Smile.io, Zapier)
  • Insert survey into recurring order confirmation page
  • Multi-survey & multi-question support
  • Advanced analytics
  • Auto-categorization

Integrates with

  • Google Analytics,
  • Recharge

Media gallery

Support

Pricing

Free Plan

Free

  • All features, includes up to 20 survey responses per month.

Paid Plan

$9.99/month

  • All features, includes unlimited survey responses per month.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
5.0 of 5 stars
Based on 18 reviews

  • 5 of 5 stars
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  • 4 of 5 stars
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  • 3 of 5 stars
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  • 2 of 5 stars
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  • 1 of 5 stars
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Most recent reviews

LuminAID Lab

Great app for any store. We occasionally see spikes on a random day that we can't attribute to a marketing campaign that we have running and this has been great to help focus on where that influx of customers is coming from.

52kards

So far so good! Was a breeze to setup and great customer support. I've already collected really valuable data for my business in less than three days.

Get Maude

This app is amazing! We’re learning countless insights about where are customers are coming from and which channels are driving the most conversions.