Enquire Post‑Purchase Surveys

Post-purchase surveys for attribution, CRO, & personalization

From $49/month. 14-day free trial.

Key values section

Post-Purchase Survey Questions

Seamlessly branded post-purchase surveys, generating massive consumer insights to inform and automate business decisions.

People-Powered Attribution

Most brands don’t know where to put their next marketing dollar. Our attribution survey questionnaire guides ROAS & new markets.

Question Stream Multi-Question

Deliver questions over time with programmable rules, to build stronger customer relationships and increase LTV.

Enquire Post‑Purchase Surveys

Enquire Post‑Purchase Surveys

Install the EnquireLabs Post-Purchase Survey to gain unique insights from your own customers.

Our survey data tells the rest of your marketing stack what it needs to hear. Actionable, easy-to-understand insights from the moment you install. No-code setup in minutes on both Shopify and Shopify Plus.

Solve for iOS14 and broken cookies

Consumer privacy initiatives have made it difficult to track performance of Facebook, Instagram, and email marketing. Zero-party data (direct from your customers) is the way to fill marketing gaps and future-proof your brand.

What Can You Do With Post-Purchase Surveys?

  • Marketing Attribution. Ask a "How did you hear about us?" (HDYHAU) post-purchase survey to get ground truth attribution direct from consumers, and let them surface new channels to diversify your spend.
  • Open-ended, single-response, multiple choice, and follow-up questions to improve clarity of responses. E.g.: “How did you hear about us?”, [If “Influencer”]: "Which influencer?"
  • Conversion Rate Optimization (CRO). Ask "How was your shopping experience?" to gather insights on site improvements and increase conversion rates. Use open-ended questions to reveal unknown opportunities.
  • Personalization & Segmentation. Ask "Is this a gift?" or "How would you describe yourself?" to segment customers by type and personalize marketing automation for optimal revenues.
  • Customer Research. Ask "What product should we make next?" or "What do you love most about our product?" to learn more about your markets, guide your product roadmap, & increase customer LTV.
  • For improved attribution modeling, compare survey responses to referring URL & UTM parameters. Surface valuable insights like "Heard from a friend" and converted via a Google Search or TikTok ad.

Question Stream

A programmable timeline of questions, streaming zero-party data to your stack to solve marketing attribution, automate personalization, route CRO opportunities, and more. Every question your customer answers over time helps build a unique relationship.

Launch date

Integrates with

  • Google Analytics
  • Shopify Flow
  • Klaviyo
  • Triple Whale
  • Rockerbox
  • API
Enquire Post‑Purchase Surveys

Enquire Post‑Purchase Surveys

Install the EnquireLabs Post-Purchase Survey to gain unique insights from your own customers.

Our survey data tells the rest of your marketing stack what it needs to hear. Actionable, easy-to-understand insights from the moment you install. No-code setup in minutes on both Shopify and Shopify Plus.

Solve for iOS14 and broken cookies

Consumer privacy initiatives have made it difficult to track performance of Facebook, Instagram, and email marketing. Zero-party data (direct from your customers) is the way to fill marketing gaps and future-proof your brand.

What Can You Do With Post-Purchase Surveys?

  • Marketing Attribution. Ask a "How did you hear about us?" (HDYHAU) post-purchase survey to get ground truth attribution direct from consumers, and let them surface new channels to diversify your spend.
  • Open-ended, single-response, multiple choice, and follow-up questions to improve clarity of responses. E.g.: “How did you hear about us?”, [If “Influencer”]: "Which influencer?"
  • Conversion Rate Optimization (CRO). Ask "How was your shopping experience?" to gather insights on site improvements and increase conversion rates. Use open-ended questions to reveal unknown opportunities.
  • Personalization & Segmentation. Ask "Is this a gift?" or "How would you describe yourself?" to segment customers by type and personalize marketing automation for optimal revenues.
  • Customer Research. Ask "What product should we make next?" or "What do you love most about our product?" to learn more about your markets, guide your product roadmap, & increase customer LTV.
  • For improved attribution modeling, compare survey responses to referring URL & UTM parameters. Surface valuable insights like "Heard from a friend" and converted via a Google Search or TikTok ad.

Question Stream

A programmable timeline of questions, streaming zero-party data to your stack to solve marketing attribution, automate personalization, route CRO opportunities, and more. Every question your customer answers over time helps build a unique relationship.

Launch date

Integrates with

  • Google Analytics
  • Shopify Flow
  • Klaviyo
  • Triple Whale
  • Rockerbox
  • API

Pricing 14-day free trial

See all pricing options

Up to 1k Orders

$49/month

  • Question Stream™
  • Follow-up Questions
  • Export Responses
  • All Integrations

Up to 10k Orders

$149/month

  • Question Stream™
  • Follow-up Questions
  • Export Responses
  • All Integrations

Up to 30k Orders

$299/month

  • Question Stream™
  • Follow-up Questions
  • Export Responses
  • All Integrations

Up to 100k Orders

$599/month

  • Question Stream™
  • Follow-up Questions
  • Export Responses
  • All Integrations

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    99% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    0% of ratings are 1 stars
    0

The Organic Wine Store

This app is very easy to configure, it blends seamlessly with the style of our website. It's also easy to dive into the data and get great information on how to improve our reach. The very few times I asked for support, they were quick and very helpful!
I recommend it!

De Soi

This app is very easy to set-up and configure, and the team is always super responsive and helpful. Highly recommend!

TLTD, LLC

Super cool app. It has helped me understand where my customers are coming from. While I use hidden pixels for tracking, having customers actually tell me is gold. Super great app, easy to use, highly recommend!

Apps similar to Enquire Post‑Purchase Surveys

Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Website tools to improve cart checkout and grow conversions

4.5 of 5 stars(730reviews)
Free plan available
Profit Analytics & Benchmark

Profit Analytics & Benchmark

Grow your Profit with Store Analytics, Reports and Benchmarks

4.9 of 5 stars(145reviews)
Free plan available
Searchspring

Searchspring

Searchspring, the #1 Ecommerce Search & Merchandising Solution

5.0 of 5 stars(1review)
Free to install
WEB‑STAT

WEB‑STAT

Professional traffic analysis for your shop. Live data.

5.0 of 5 stars(4reviews)
Free plan available