Enquire Post Purchase Survey

Enquire Post Purchase Survey

by Hodi, Inc.

Post purchase survey & marketing attribution platform

5.0 of 5 stars(49 reviews)

Multi-Survey Support

Get a complete 360-view of your customers by creating multiple surveys to answer your complex business questions.

Immediate attribution data

Easily compare survey results to UTM parameters to better understand your customer journey or push data to 3rd parties with Shopify Flow.

Turnkey survey design

Your post purchase survey intelligently styles itself to fit in with your theme's existing branding. Get your survey up in 2 minutes.


About Enquire Post Purchase Survey

Install Enquire Post Purchase Survey now to learn more about your customers and understand your marketing efforts.

Enquire's integration with Shopify and Shopify Plus lets you create your post purchase survey and be up and running in less than one minute–automatically styled to fit within your existing theme design.

Integrations include Shopify Flow (Shopify Plus only), Recharge Payments, Google Analytics, & Rockerbox.

"One More Thing: Where Did Your Hear About Us?"

With many of your conversions coming from direct and branded organic search, it’s difficult to understand what’s really working and what isn’t. By asking your customers directly where they heard about you, you'll receive actionable insights into what’s working and what isn't.

Compare Individual Survey Responses With Last-Click Referral Sources

In your responses dashboard, easily compare individual survey responses with the referring site that drove your customer to your site. Surface valuable insights like "Heard from a friend" and converted via a Google Search Ad.

Customize Your Survey To Learn More About Your Customers

A few examples of questions we've seen merchants use: * One more thing: How did you hear about us? (default) * What best describes you? * What product should we make next? * How would you rate your shopping experience? * What is your preferred method of connecting with us? * Looking for more ways to segment your email lists? Use survey response data!

Features Overview

  • Customize your survey question from our default “How did you hear about us?”
  • Update possible answers to match your marketing efforts. Enable or disable the ability for customers to write in an "Other" response.
  • Choose to only show your survey to new customers.
  • Compare individual customer answers with your referral sources and UTM parameters.
  • Customize the survey confirmation message to your liking – even include a discount code for future purchase.
  • Receive a weekly email with your survey response data.

Custom Survey Location (Shopify Plus Only)

Merchants on Shopify Plus can customize the location of their survey by simply adding a tag to the Checkout.Liquid template.

What's New

  • Klaviyo Integration
  • Carthook Integration

Coming Soon

  • More third-party integrations (Smile.io, Zapier)
  • Multi-survey support
  • Advanced analytics

Integrates with

  • Google Analytics,
  • Recharge,
  • Shopify Flow,
  • google tag manager,
  • Klaviyo,
  • Carthook

Media gallery

Support

Pricing 14-day free trial

See all pricing options
Starter

$10/month

  • Unlimited Responses

  • Google Analytics integration

Enhanced

$30/month

  • Unlimited Responses

  • Google Analytics Integration

  • Klaviyo Integration

  • ReCharge Integration

  • Shopify Flow Integration

  • Rockerbox Integration

Pro

$60/month

  • Unlimited Responses

  • All Integrations In Enhanced

  • Export Responses

  • Remove Enquire Branding

Pro Enhanced

$100/month

  • Unlimited Responses

  • Multiple Surveys

  • All Integrations In Enhanced

  • Carthook Integration

  • Export Responses

  • Remove Enquire Branding

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
5.0 of 5 stars
Based on 49 reviews

  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
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  • 3 of 5 stars
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  • 2 of 5 stars
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  • 1 of 5 stars
    0% of ratings are 1 stars
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Most recent reviews

Shakti Mat UK

Great app and really amazing support. We use the app on the thank you page to let them choose which charity we donate our profits to. It works great and we've had really good feedback from customers.

The Cereal School

We've been using Enquire for a few weeks now and I can say it's a must-have for brands that are advertising across multiple channels. Incredibly easy to set up, very high survey response rates (over 50% for us), and the team is a delight to work with.

Skylight Frame

This app is definitely valuable. I also had to ask a customer service rep a question recently, and they answered super quickly and were very helpful. I really appreciated that!