Reviews (412)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient import and synchronization of eBay listings with Shopify, particularly praising its ability to handle large inventories and real-time updates that prevent overselling. The app is noted for its bulk import capabilities, customization options for product attributes, and pricing rules. Performance is described as reliable, with fast and accurate importing features. Customer support, especially from team members like Pankaj and Rohit, is frequently commended for their responsiveness and helpfulness. Many merchants describe the app as a game-changer for eBay sellers looking to expand or streamline their Shopify operations.

Edited November 15, 2023

This is a great product and does what it advertises. Used for several years. Response times for support were quick first couple years, typically under 24 hours. Most common issue I had would be the importer would tell me I'm out of credits/items on my plan even though I was still under the total. It was as if the sync/count got off and each time the support team has to manually reset/update the count to allow more imports (about once a month). However last few months we've noticed major changes in the response times of support and sometimes the app itself is just out completely. When we reach out to support we've encountered 3-5 business day delays where no resolution or response whatsoever, which is strange given the 24/7 eCommerce world. Not sure what is going on internally, but to be candid it's been a major business distruption having to wait so many days to get resolution. There's not really a great alternative/competitor out there, so just forced to endure the long wait times for now. Otherwise it's a great app. Hopefully they can get the support times back to normal. I think 24 hours max is a reasonable expectation.

Jay Brokers
United States
Almost 3 years using the app
January 10, 2023

Best app & customer support.

Highly recommend it and it has helped me a lot.

Will continue to use your APP!

Thank you so much.

Samurai_Game.Shop
Japan
About 1 month using the app
April 21, 2020

excellent support , fast and all works perfectly. Excellent for moving eBay listings to Shopify. Thank you.

Durrants Coins
Isle of Man
About 1 month using the app
November 20, 2018

We used this app to import my products from another channel. We were very impressed at how easy it was to use and the results that were acheived. We give this app a big thumbs up and have no hesitation in recommending it.

Surrey Hills Designs
United Kingdom
About 1 month using the app
September 7, 2023

Really quick list items on eBay and on Shopify really quick love the software

Candy House Sweets
United Kingdom
About 1 month using the app
January 5, 2021

I have nothing but positive things to say about this app and the people that run it. The responses are fast. They will bend over backwards to fine tune anything in their capacity to your needs. They are managing 8000+ items for us with no issues (about a month in so far). They are so professional and enjoyable to work with I actually tried to hire them for other needs. If you need to sync eBay to Shopify store and maybe make a few changes along the way, these are your guys.

Glory Days Sports
Canada
About 1 month using the app
Edited September 29, 2018

Enjoy! Hope Deal with you again Soon!
From For Tchotchkes and Giggles, LLC
Worry less, Giggle more!

www.fortchotchkesandgiggles.com
Your go-to shopping for household goods and tchotchkes!

For Tchotchkes and Giggles
Bangladesh
About 1 month using the app
April 8, 2020

Smooth, fast and accurate transition from eBay. This App Saved me hours of time, Thank You, keep up the good work.

Rare Finds 11
United States
About 1 month using the app
Edited April 28, 2020

This app saved me SO much time! It's a breeze to use, very straight forward and user friendly. It keeps my stock updated on shopify with no issues at all when things are sold on ebay, its truly a lifesaver! I'm looking forward to whatever improvements they include because I know they will be top notch features!

The CyberwaresHouse
United States
About 1 month using the app
January 5, 2021

Very good app. Appears basic at first but with their CS team's quick efforts, many possibilities and options are available. Highly recommend!

IT Source Distribution
United States
About 1 month using the app