Overall rating Based on 166 reviews
very super and powerful application that I have seen during the past 2 year. I am very happy to find like this application which support me to increase my profit. If I can give stars I will give 10 out of 5 but because the highest marks is 5 out of 5 so I give 5/5
I personally buy one phone case from my site for testing the fast delivery, But I am disappointed with this app. I made the purchase on 07/07/2019 but it's still not coming...NO FAST SHIPPING, WASTE MY $3.50 for fast shipping.
Experience has been great and the customer service has been spot on. Will update on shipping times once my first order is delivered. I have been told that it will be max 8 days so let's see.
I am using this app to start a clothing store. I have been researching and even trying several free and paid apps. Nothing has come close to what you can do with EPROLO. Not even with paid apps. I will be launching soon and will give a performance review. But for product price and the functions you get with it by far is best.
It is a great app for eCommerce store owners. Especially for dropshippers.
Fastest Shipping to USA and UK. But i recommend the team to offer fast shipping to EU as well. Kudos to the EPROLO team.
This is a great app. You can add products with faster delivery times. The Selection is updated often.
Smart Gear Direct
When the process works it’s great and orders are generally delivered within 10 days, but when it goes wrong it’s really bad and leads to a very poor customer experience. The fast delivery with Express shipping can take up to 4 days processing before even shipping the orders out which leads to long delivery times. Have also had several missing and incorrect orders shipped to customers.
I have been using this app for two months, the support is great, and I bought the tape with my logo, can`t wait to see them. great app!
I expected shipping in 5-8 days and it has been two weeks now. The order was placed on June 29. It will be delivered on Monday. So my store promises 5-8 days shipping but I'm learning from my experience and other reviews that it is not true. I will be looking for another supplier before I mess up my credibility that I am trying so hard to earn. Back to the drawing board. I only gave two stars because everytime I emailed them I got a response and I love how the app is set up. But if you cannot deliver your promise on shipping none of that matters. US dropshippers need fast shipping.
VERY disappointed in this app that showed SO much promise! They represent and promise "branding" on the shipping label, packing slip and packing "scotch tape" and even have a picture of my scotch tape with my label, which I paid $20 for on 3 of my sites (total $60). I have tested 2 orders by ordering from my own store and, so far, no scotch tape, no packing slip and no shipping label with my branding on them. When I received my orders, I didn't even know it came from my own shop!
They also do NOT ship in 5-8 days on everything. I promised one customer 5-8 day shipping on a stuffed toy for her sons birthday, well, they shipped it by ePacket in 12-25 days and did not notify me for the option of canceling the order. When you choose a shipping option, a vendor does not have the option to use a different shipping method, they MUST use the shipping method chosen and paid for.
I had to go through PayPal for a charge back on this one because they would not honor their promises of a refund to make things right when shipping gets messed up and they cannot follow through on their promises.
Their inability to stand by what they represent in their Shopify business promises has harmed my business reputation with my most recent customers.
I need a fulfillment company I can trust and eProLo has a good concept, but they cannot stand up and delivery on what they promise.
If you want your business reputation damaged, use this app. I am in the process of withdrawing all of my products I have with them and going back to AliExpress directly.