Reviews (491)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth integration with Shopify, suitable for both new and seasoned e-commerce operators. They praise the responsive customer support, reliable and quick global shipping, and a broad range of customizable products that enhance brand identity. The competitive pricing and high-quality product and packaging are also noted for boosting profit margins and ensuring customer satisfaction.

October 25, 2025

Eprolo has become my first choice for fulfilling orders for my online store, not only are shipping options very good for cost and speed, but the customer service is great too. Yang at Eprolo has been great at resolving any issues that have come up and very fast to respond emails too.

JDM Global Warehouse
Japan
Over 3 years using the app
December 23, 2025

We received our first order but didn't know what to do next to process it. We reached out to Rick in the chat window and hey presto! we were sent the next step on how to fulfill the customers order with screen shots and a detailed description! Great support and quick response time.

GYPSY SPIRIT
United Kingdom
6 months using the app
December 8, 2025

Eprolo has become my preferred partner for order fulfillment in my online store. Their shipping options are consistently reliable, offering an excellent balance of cost and delivery speed. In addition, their customer service has been outstanding. Yang from Eprolo has provided exceptional support, promptly addressing any issues and responding to emails quickly and professionally. I highly recommend their services.

Every Paw Matters
New Zealand
4 months using the app
October 31, 2025

I really love working with Eprolo! Their support team is super friendly and helpful every time I need assistance. The products are great, shipping is fast, and everything works perfectly. Thank you Eprolo for making dropshipping so easy and fun!

FRESPAWS
United States
4 months using the app
December 10, 2025

really fast and reliable fulfillment with really fast private agents thank you so much i fullfilled more than 600 orders with them <3

Elyssa
United Kingdom
27 days using the app
October 22, 2025

Very good speed and communication. Always can source every product I need with the best pricing which gives me much higher profit margins

Korven
United States
6 months using the app
October 28, 2025

I’ve been working with Eprolo for a while for my store, and the experience has been great overall. The shipping is always faster than expected. The product selection is great, processing times are accurate, and items arrive as described. Customer support has always been responsive and helpful, especially when I needed clarification or quick assistance. The platform is easy to navigate, and inventory syncing to Shopify is smooth. Definitely recommend them for anyone running a dropshipping or boutique-style business.

Gloss & Grit
United States
3 months using the app
October 7, 2025

They are really trying and to sync your product to Shopify is very fast and easy. The only thing I noticed is that the weight in kg or grams is not sync directly with the product. That’s the only reason am give 4 stars. I hope they fix that asap. but for the rest is awesome. Give it a try and see for yourself.

Purified Furniture
Italy
12 months using the app
November 5, 2025

I have just started dropshipping with this new store and needed to find quality products to suit my needs. Eprolo has been extremely helpful, their service is always up to standard and we have received very timely responses to all our requests. I would also like to point out that our agent Ashley (ashley@eprolo.com) has done an exceptional job at making sure that the backend of our business is being supported well with quality products and good suppliers. She goes above on and beyond to help us out and ensure the best experience for us while working with Eprolo. I would definitely recommend this supplier platform to anyone new to dropshipping or is ready to get started on their journey to their first winning product!

Skidex Essentials
Hong Kong SAR
30 days using the app
September 17, 2025

This app is very efficient and working with Yang has been an unexpected bonus. Her expertise and resourcefulness is unmatched! Yang is proactive to resolve issues instantaneously on the spot and remains in constant communication notwithstanding time zone differences. She is awesome and I am always amazed with her perfection!

The Everything Almost
United States
Almost 2 years using the app